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As others noted: be ready for a pressure sale. The price was good + he could start quickly and finish our small (2 bdrm) job in a day. We told Mark it was most important to match our existing bamboo floor in hall and living room. He took pictures and promised a 99.9% match. Instead of dropping off the wood a day before start as promised, he showed up with the material and crew on morning of project. Our wood was vertical bamboo and he showed up with the matching tone but horizontal, I'll call it 70% match. The crew did a very good job. If the wood matched I would rate higher.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
2.5
Yes, I recommend this pro
carla b.
06/2013
N/A
Great job! Hiring them again for another project.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
JOHN H.
06/2013
N/A
VERY PROFESSIONAL, COURTEOUS and completed the entire demolition and installation in 4 days (Tuesday thru Friday) in less time than originally indicated. Worked with the owner of the company from start to finish. His crew were very hard working and thorough in all phases with a total clean-up at project completion. Could not be more pleased with the hardwood flooring selected and its appearance when the project was completed. The cost was very competitive with other bids. John Harrington, Westlake Village, Ca. 91362
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
lisa g.
06/2013
N/A
It hasn't been resolved.
Rating Category
Rating out of 5
quality
2.5
value
2.5
responsiveness
2.5
Carol G.
05/2013
N/A
Very professional. Explained entire process from start to finish. Very fair pricing. Enjoyed my experience. Have recommended them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,500
James F.
04/2013
N/A
I liked the results alot
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Jerri H.
04/2013
N/A
They did a wonderful job. fast could do it right away and the workers are great, very nice.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$3,005
Martin H.
04/2013
N/A
Ariel Builders did an out sanding job. We were happy with the quality of their work on our granite countertops and tile backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,152
Marge O.
03/2013
N/A
I'm very happy with the laminate flooring I had installed by Ariel Builders. The price was very competitive and the work was done in less than a day. The office staff that I had several conversations with, were a delight. The only downside is that Tony's sales tactics were somewhat aggressive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Donald C.
03/2013
N/A
I called for an estimate they came out on time were very efficiate acurate and the price was a third of a previous estamate.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$854
Rith C.
02/2013
N/A
N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jenny I.
12/2012
N/A
Take your time in finding a contractor. Have a clear idea of what you want and stick to it. Have a good idea of your options and ask for a detailed specifications of what you want done before signing the contract
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
$6,848
Jay s.
11/2012
N/A
They did and amazing job and the owner went out of his way to find the best match of materials for my needs. All around amazing job. I couldn't be happier !!!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
George K.
09/2012
N/A
All of the other quotes I got for my floor refinish I was told I would have to be out of the house for 4 to 5 days. When I spoke to Ariel builders I was told that they could have me back in the house in 2 days and they lived up to their promise without cutting any corners. The price was fair, the work was excellent and the clean up was done to my satisfaction. My wood floors are beautiful and I would definitely use them again and recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathryn C.
09/2012
N/A
The owner never came back to instruct the workers or to check on them. I could not understand the workers and they could not understand me.
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
3.5
Catrina M.
08/2012
N/A
Great sevice. Ariel is patient and kind.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Brian N.
05/2012
N/A
High pressure sales. The workers were very polite and extremely clean and thoughtful in their clean up. There were a few issues after the job was complete but the owner sent back the workers to correct everything. Though I do not hold the owner responsible for my decision on the type of wood I chose I think a better selection, and perhaps better advice would have been warranted. The type of wood seems to dent rather easily and dirt, smudges etc shows quite a bit. Perhaps this is more my fault in not doing more research in types of wood. I relied on their expertise a big too much. Over all a very good experience.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Elza N.
03/2012
N/A
I set up an appointment with Tony. He was on time and was very informative about everything that his team was going to do to install our wood flooring. I felt that he was very confident and we decided to have Ariel Builders do the job. The crew showed up on time and was very hardworking. The job was completed in 2 days. My husband and I were very pleased with the results. It came out beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Serena G.
03/2012
N/A
I have beautiful new hardwood floors and stairs. They did a great job and Tony was always there to address any concerns I might of had. Overall I am very happy with my experience with them and love my new floors.