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SERVPRO OF STOCKTON

General Remodeling, Biohazard Remediation, Air Duct Cleaning,

About us

24/7 Emergency: Water, Fire and Smoke cleanup. Odor control, specialty cleaning services including: HVAC, Carpet and Upholstery cleaning, Trauma scene cleaning. We are part of a nationwide franchise network. We have a large cleaning facility in Stockton for content cleaning. Locally owned & operated.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Emergency restoration services for home and commercial clients. We are an approved vendor with a number of major insurance companies. We provide reconstruction services of the damaged structure.

Services we don't offer

We don't provide free moisture or mold inspections, we charge a modest fee.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Showing 1-1 of 1 reviews

Bianca S.
02/2015
1.0
remodeling
  + -1 more
unknown
Description of Work: Was an insurance claim from water damage. They never finished job. Did not keep me updated with expected dates, and when called for info seemed put out and eventually they quit. Used DRI and completed job so could get the repairs done. They prolonged the process.!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from SERVPRO OF STOCKTON
After reviewing our telephone records, checking our job files, contacting all employees in our company including a person who no longer works with us, we have NO RECORD of this job, or a call from Bianca Signorelli. We believe that this individual has our company confused with perhaps Service Master of Stockton, or maybe another SERVPRO franchise in the area.The town of Oakdale is not in the SERVPRO of Stockton service territory. We would have to be dispatched by the SERVPRO Corporate office to work in this location. There is no record of us receiving a dispatch from an Insurance Company to service the Signorelli home. Claim numbers are issued and we must provide job notes concerning a service call even if we do not perform work for the client. Both the SERVPRO headquarters and the Insurance Companies we work for hold us to a strict reporting process. It is possible that the Insurance company told their client that they were going to call SERVPRO, but ended up calling someone else. That could be why Mrs Signorelli was thinking of the name SERVPRO? I'm sorry that the Signorelli family had a poor experience with the first responder, but I'm happy that the work was eventually completed. And once again, we are certain we were not the first responder named in this complaint. Clayton A. Barry - SERVPRO of Stockton

    Contact information

    2334 Stagecoach Road, Stockton, CA 95219

    www.servprostockton.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Biohazard Remediation,
    Air Duct Cleaning,
    Upholstery Cleaning,
    Carpet Cleaning

    FAQ

    SERVPRO OF STOCKTON is currently rated 1 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    SERVPRO OF STOCKTON accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, SERVPRO OF STOCKTON does not offer free project estimates.
    Yes, SERVPRO OF STOCKTON offers eco-friendly accreditations.
    No, SERVPRO OF STOCKTON does not offer a senior discount.
    Yes, SERVPRO OF STOCKTON offers emergency services.
    No, SERVPRO OF STOCKTON does not offer warranties.
    SERVPRO OF STOCKTON offers the following services: Emergency restoration services for home and commercial clients. We are an approved vendor with a number of major insurance companies. We provide reconstruction services of the damaged structure.
    We don't provide free moisture or mold inspections, we charge a modest fee.

    Contact information

    2334 Stagecoach Road, Stockton, CA 95219

    www.servprostockton.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM