Crystal Aire Appliance Repair

I was pleasantly surprised by all her help. Her fee for service was more than reasonable. I highly recommend her service.

I think it went great. I have a Maytag Gemini oven with two ovens. The lower oven wasn't working, even tho the upper oven and the burners all worked. I send Crystal the manufacturer and model # ahead of time via e-mail after making an appointment. With that information Crystal came prepared with parts to cover a couple of possibilities. Thank heaven it was the igniter, the less expensive of several possibilities. i am still amazed that Crystal was able to get in behind the oven - incredible, she must be part gymnast and part appliance technician. Crystal was professional, considerate and fun to have around. The next time something breaks around here, and you know it will, she will be the first person i call.

She called and requested permission to come earlier than scheduled..which was granted. She was pleasant and very professional. She was quite qualified. She know her trade extremely well. She will be the first person I call whenever I have problems with an appliance.

The technician arrived at the agreed time and diagnosed the problem. She didn't have the part, so she had to order it. When the part arrived, she installed it and the fridge is working great now.

Crystal did a great job. She not only fixed the immediate problem but pulled the unit out and opened and cleaned the refrigeration system front and back. She also found a potential problem on the control board and discussed it with me. She was very through and professional. She is very knowledgable and capable of diagnosing a problem without totally relying on a computer screen. The price was fair and the work was excellent. I highly recommend .

She was on time and very well priced. I forgot to post on here so I don't remember the cost but remember it was very good. My friend needed her dish washer repaired and I told her to call Crystal. She did an awesome job for her also.

After trying twice to schedule a repair visit through Whirlpool, I finally joined Angie's list. I found Crystal Aire, liked the reviews and contacted her. She scheduled an appointment for a 1/2 hour period the next day and arrived within the time window. She ordered the part, delivered and repaired it and actually called to tell us she would be a half hour late getting the part. It was incredible. This is what service is supposed to be. I would recommend Crystal Aire to anyone who is looking for REAL service.

I called Crystal because of her good reviews on Angie's List. She did not disappoint! She scheduled an appointment for the day after I called her, arrived on time, and spent four hours fixing three parts on the dryer that had broken. Parts alone were $66; she charged only $85 for labor!! I would have paid over $400 getting this dryer fixed from Sears. Cannot say enough about Crystal...

I called Crystal because of all the good reviews. I explained the issue with our 2 year old Maytag bottom freezer refrigerator. She was there within an hour. The freezer drain was plugged, the freezer door had to come off, and the trays/baskets come out to get to the problem, and clean all the ice off the freezer bottom. She did it all, explaining the issue as she went along. I will call her anytime I have an appliance issue from now on. THANKS CRYSTAL!

She was very good, came out to my daughter's house and she diassembled a dryer in about 5 minutes to diagnose the problem. She spent an hour with me going over the issues it had with me. I was really impressed. I'd use her again.

Member Comments: Crystal came, assessed the problem. Did some digging & found the problem. Crystal was great -- she put up w/my dog. She charged $65 to diagnose the issue, but this was applied back onto the final bill as a credit to the parts and labor. Crystal was on time, very knowledgeable and didn't mind my hovering while she had the machine apart to determine the problem. She was more than willing to answer my questions. Again, she was on time and well prepared to get the job done. She was kind to my disabled mother. Although Crystal is petite in stature, she had no problems moving my machines around to get to the top, back and front areas here parts were located. She left the area clean upon her departure. I thought so highly of her service that I asked for several cards to take to the office and recommend to coworkers. She even made some comments and suggestions about my load washer. If I have any further appliance repair needs, Crystal Aire will be the first company that comes to mind. I highly recommend this company. I might add, I found her on Angie's List myself.

Service was identified (refrig would not shut off) on 1st visit and was completed the next day. Very pleasant and responsive. Service was appreciated and successfully solved our concerns.

Crystal was a very polite and intelligent women with experience. She was able to resurrect the water and ice maker on a 14 year old fridge. I appreciated her diligence and she was very thorough, insuring no leaks and that everything was working properly. I will recommend her to anyone in need of appliance service.

Crystal came, assessed and it wasn't the pump at all; it was another part as well as a hole that had developed in a hose. It only took two days to get the parts in. Crystal was great -- she afforded me a late afternoon appointment so I didn't have to miss much work. She charged $65 to diagnose the issue, but this was applied back onto the final bill as a credit to the parts and labor. Crystal was on time, very knowledgeable and didn't mind my hovering while she had the machine apart to determine the problem. She was more than willing to answer my questions. Parts came in timely and we set the follow-up appointment. Again, she was on time and well prepared to get the job done. After installing the part, she ran my machine through thorough testing to make sure it had not been something else wrong. Although Crystal is petite in stature, she had no problems moving my machines around to get to the top, back and front areas where parts were located. She left the area clean upon her departure. This is in a small, tightly arranged laundry room. I thought so highly of her service that I asked for several cards to take to the office and recommend to coworkers. If I have any further appliance repair needs, Crystal Aire will be the first company that comes to mind. I highly recommend this company. I might add, I found her on Angie's List myself.

Fridge didn't seem to be cooling properly. I called around 1pm & Crystal said she could come out at 3:30pm. She arrived promptly, assessed the situation and we were able to determine root cause of the issue. While reassembling things she gave a basic tutorial on the major parts and their functions and some things to look for should I have future problems. She also provided some quick & easy maintenance tips that would help with the efficiency of the unit.

Crystal was fast & friendly but most important HONEST!! She knew what he was doing. If you're looking for integrity....YOU'LL FIND IT HERE!

She kept me informed during the entire process with 3 update calls. My tenant could not be happier and advised me that the refrigerator has never worked better. I had expected to pay much more and was already considering purchasing a new refrigerator. When she advised me of the cost of repair it was not economically feasible to purchase a new refrigerator. I will definitely use Crystal again.

Showed up on time and performed services quickly.

She's very professional and leaves everything clean and in order. She will be our go-to for any upcoming appliance repairs.

Our Maytag dryer suddenly made horrendous clunking noises for no apparent reason. Crystal was prompt, quickly diagnosed the problem, found a pending problem (fraying drive belt) and fixed it all. Very competent, very pleasant and professional in every respect. We believe we got an excellent and honest value and would hire Crystal again.

Crystal came out same day we called. Was during 30 min time slot as stated. Did a professional job at a very reasonable price. Very satisfied, Recommend to everyone!

When I first contacted Crystal regarding my washing machine repair she was very honest and said her experience with my brand has not been positive. She said she could come out and evaluate the problem and go from there and that there was a house call fee. That seemed fair so we scheduled an appointment. Crystal was very professional and prompt. She found the problem and was able to replace the rocker arm but had to order the new computer board. When she returned on Friday to install the board, my husband was a little late and she called because she was concerned with his welfare. I would highly recommend Crystal; she is friendly, professional and cleaned up after she finished the job. No more washing machine banging around the laundry room.

Crystal was prompt, efficient, and a professional in her field of expertise. She diagnosed the problem and had the part to replace the defect---Would highly recommend her to anyone.

Crystal is an absolutely delightful young lady who is very skilled in her chosen profession. She has been working in this field for 11 and one-half years, the last year and one-half on her own. She was here promptly at the appointed time. She immediately diagnosed the problem correctly and fixed it in a timely fashion. She further noticed we were losing cooling air from loose door fittings and used a heat gun to mold them back into the proper position. Finally, she noticed the unit hadn't been cleaned since new, so she showed us where the vents were and how to use our vacuum cleaner to keep it running flawlessly. Talk about going above above and beyond!!!!! We would heartily recommend her services to anyone experiencing issues with their equipment.

Crystal's service was excellent and professional from beginning to end. I called her number on a Saturday about 12:00 pm when I discovered my washing machine was making grinding noises and would not drain on the rinse cycle. Crystal called back a few hours later to set up an appointment time. She worked around MY schedule and came out on Sunday (the next day!) because I work and I desperately needed my washer fixed ASAP. She did some trouble-shooting and found the issue. Unfortunately for me she needed to ordered the part and told me she would contact with information. She called me @ 8:15 on Monday morning to let me know that the part would be in on Tuesday. When the part was not delivered she called to advise me what happened and we set up an appointment for Wednesday @ 5:30 pm (once again around my work schedule). She was prompt and explained what she needed to do and showed me the defective part and the new part she needed to install. She is very neat and organized and I loved that she was a women trying to build her business! I would definitely recommend her and would definitely use her services again. A+ Crystal!! Vivian Auen - Escalon