If we could give them 10 stars we would. About three months ago, we had Cambria quartz countertops put in our kitchen. Everyone is very interested in satisfying the customer. I worked with Judy on the logistics of installing the quartz and I told her that I was anal about having no seams. She told me the pros and cons of installing with no seams i.e. possibly scratching the side of the pantry. In the end, they indulged my desire for no seams and the installation went flawlessly thanks to Angel and Omar. They are true craftsmen at their trade and pay close attention to detail. I never met the fabricator but according to Angel he does the fabrication manually. It was perfect. That would be enough to give them 5 stars but the story doesn't end here. A few weeks later my husband bought me the new stove I wanted for my birthday. When it arrived, it was and 1/8 inch too big to fit into the space. I called Stone and Beyond and they said they could have someone out there that afternoon. Now that is what I call customer service. I was able to resolve the stove issue myself by adjusting the sides so I didn't need to have them come out after all but I was impressed with their desire to help since this clearly was not their problem. I would certainly use Stone and Beyond again and I encourage anyone doing a remodel involving quartz or other materials to give Stone and Beyond a try. You won't be disappointed.
Description of Work: Installation of kitchen/bath countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jim H.
03/2014
5.0
countertops
+ -1 more
Judy & Ben are very competant and efficient to work with. They answered our questions and gave good direction when we needed guidance. They were ontime and completed the job as promised. Ben and his crew got in and got the job done very efficiently and smoothly.
Description of Work: Stone & Beyond came to my home, taking measurements of sinks etc, and made a template of my countertops. After approving the design layout in their shop, they cut slabs and hauled them up to my area for installation. They cut the sink holes and faucets on site.
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Service Categories
Countertops and Backsplashes
FAQ
Stone & Beyond is currently rated 5 overall out of 5.
No, Stone & Beyond does not offer free project estimates.
No, Stone & Beyond does not offer eco-friendly accreditations.
No, Stone & Beyond does not offer a senior discount.
No, Stone & Beyond does not offer emergency services.