They were unresponsive. It took them an entire week to call me back, which they did so at 7:30 AM. Jerry was very rude and condescending. I felt insulted given the fact that I had waited an entire week to give this company a chance to fix my refrigerator. I do not recommend them to senior citizens of his condescending attitude.
Description of Work: I called them several times beginning 10/1 to give me a ballpark estimate over the phone for a specific thermostat replacement.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Debora A.
12/2013
5.0
appliance repair
+ -1 more
N/A
Description of Work: I used SCHUSTER REFRIGERATION & APPLIANCE SERVICE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$345
Mike A.
05/2013
5.0
appliance repair
+ -1 more
Went well, complete all wrok in a timely manner.
Description of Work: Show up on appointed time and very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Teri Lynn C.
08/2012
5.0
appliance repair
+ -1 more
I have used this service more than once. They did a very good job.
Description of Work: Schuster Refrigeration & Appliance Service repaired my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
BARRY L.
07/2005
1.0
appliance repair
+ -1 more
WE CALLED AND MADE AN APPOINTMENT TO HAVE A REPAIRMAN COME LOOK AT OUR REFRIGERATOR. HE DIDN'T SHOW, SO, WE CALLED AGAIN AND WERE TOLD HE WOULD CALL TO TELL US WHEN HE WOULD ARRIVE. AFTER 3 MORE HOURS, WE CALLED AGAIN AND WERE TOLD THEY WERE NOT SURE WHEN HE WOULD ARRIVE. WE TOLD THEM TO CANCEL THE REQUEST AND CALLED SOMEONE ELSE.
Description of Work: FIX OUR REFRIGERATOR.
Rating Category
Rating out of 5
DENNIS A.
06/2005
5.0
appliance repair
+ -1 more
REPAIRMAN WAS ABLE TO PINPOINT THE SOURCE OF THE PROBLEM AND PERFORM THE REPAIRS THAT WERE NECESSARY. HE WAS VERY KNOWLEDGEABLE IN THE APPLIANCE MODEL AND THE PART NEEDED FOR REPAIR.
Description of Work: HEATING ELEMENT IN RANGE/OVEN WAS REPLACED WITH A NEW ELEMENT. GAS SERVICE TO UNIT WAS SHUT OFF.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
SUZIE S.
12/2004
5.0
appliance repair
+ -1 more
HONEST MAN. HARDWORKING BUSINESS MAN. ARRIVES ON TIME. REASONABLY PRICED.
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Service Categories
Appliance Repair
FAQ
SCHUSTER REFRIGERATION & APPLIANCE SERVICE is currently rated 4.8 overall out of 5.
SCHUSTER REFRIGERATION & APPLIANCE SERVICE accepts the following forms of payment: Discover,MasterCard,Visa
No, SCHUSTER REFRIGERATION & APPLIANCE SERVICE does not offer free project estimates.
No, SCHUSTER REFRIGERATION & APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, SCHUSTER REFRIGERATION & APPLIANCE SERVICE does not offer a senior discount.
No, SCHUSTER REFRIGERATION & APPLIANCE SERVICE does not offer emergency services.
No, SCHUSTER REFRIGERATION & APPLIANCE SERVICE does not offer warranties.
SCHUSTER REFRIGERATION & APPLIANCE SERVICE offers the following services: APPLIANCE SERVICE & REPAIR.