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ABOVE & BEYOND CARPET CARE

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Above & Beyond Carpet Care are members of the Carpet & Fabricare Institute (CFI), and the Executives Association of San Diego (www.execs-sd.org). We are a certified firm by the Institute of Inspection Cleaning & Restoration Certification, also known as the IICRC. Above & Beyond Carpet Care has been providing "quality service that goes Above & Beyond" since 1992. Just as you wouldn't choose a doctor that didn't have any credentials, why would you choose an un-trained, un-certified cleaner for your home--your most valuable possession? We have extensive knowledge and are highly skilled in Oriental, Persian, Silk and Navajo rug hand washing at our warehouse. We hand wash all rugs at our warehouse using the most advanced and safe methods available. Please visit our website to learn more about Dave Nichols at Above & Beyond Oriental Rug Cleaning and our full immersion wash facility located in Spring Valley, Ca. More about our in home carpet cleaning service: The carpet manufacturers now state in the warranty that you must have your carpets cleaned by an IICRC Certified Firm every 12-24 months. We can provide you with a certificate of cleaning to keep your carpet warranty up to date. We are Bonded & Insured. All technicians are company employees & not sub-contractors. Every Job Comes With Our Risk-Free Guarantee. Please visit us on the web: www.carpetsupport.com Above & Beyond Carpet Care will provide “THE MOST THOROUGH CARPET CLEANING EVER…OR IT’S FREE!” If you are looking for a cheap, inexperienced, brush-the-dirt-off-the-surface, wet-for-days, no-guarantee carpet cleaner, we respectfully ask that you call someone else! When you are looking for the most value at the best price, choosing the right company to clean your carpets, area rugs and upholstery can be confusing. You want to be sure that you made the right choice, after all…you’ve invested a lot of time and love into your home, you want it to be properly cared for. You can be sure that whatever your cleaning needs we are qualified to handle them. In fact that’s why I offer a FREE Healthy Home Assesment & an exact price quote so you can rest assured you made the right choice calling us. We will give you the most thorough cleaning ever plus protect your family's health by removing more than just the dirt but the dust mites, bacteria, pollens, and pollutants. Our 200% Iron-Clad No-Risk Money Back Guarantee: If for any reason you are unhappy, we’ll come back and re-service the area free of charge. If you are still not satisfied we will refund your money and donate $100 to a charity of your choice. What could be more fair? Contact Above & Beyond Carpet Care at 619-462-1990 or e-mail: info@carpetsupport.com

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Oriental Rug Cleaning, Carpet cleaning, Upholstery cleaning, Carpet Repairs, Odor Control, Tile & Grout Cleaning, Natural Stone Cleaning & Polishing, Water Damage Structure Drying, Smoke Damage and Mold Remediation

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Roland B.
11/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dottie B.
07/2016
5.0
carpet cleaners
  + -1 more
Dave and Zack did a great job. The new process really cleaned and dried both rooms quickly. Dave was able to answer questions about vacuums. I appreciate his suggestions.
Description of Work: Two bedrooms carpet needed cleaning. One room had several pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert H.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: We have been using them for about 5 or 6 years for carpet cleaning. They do a fantastic job. They are a little more expensive than some others, but the cost is worth it!
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Dottie B.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned bedroom carpets. Provided stain cleaner for future spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Yvonne V.
06/2015
5.0
carpet cleaners
  + -1 more
I've used for several years. They come when they say they will. They are prompt, responsive, and professional. They do a great job. I would recommend them to anyone.
Description of Work: They cleaned the carpets for my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jaime H.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: We get our carpets done at least once a year in our home, and this is the first time where I was so incredibly impressed with the amount of care for a quality job was part of the service. There are other very good carpet cleaning companies, but I have never seen anyone so enthusiastic of leaving our home looking so perfect. We have been in our home for 5 years and this is the best they have ever looked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barbara G.
05/2015
5.0
carpet cleaners
  + -1 more
We recently purchased new stain master carpet and then had a printer ink issue. i thought for sure my carpet was ruined. i called the company 3 days later and experienced the best customer service. The employee that came was able to completely remove the stain as if it was never there. He also gave me tips on how to remove stains in the future, carpet care and provided me with a bottle of cleaner. Definitely will use again. Highly recommend this company
Description of Work: removed black printer ink stain from a light tan carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jerry H F.
04/2015
5.0
carpet cleaners
  + -1 more
They are very efficient, courteous and do a great job. The price is good. I would use them every time.
Description of Work: They did the same type service. They were also actually doing some ceiling up the granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry H F.
04/2015
5.0
carpet cleaners
  + -1 more
They are outstanding. They are very efficient, courteous and do a great job. The price is good.
Description of Work: I have Above & Beyond for carpet cleaning. They cleaned the carpet and the travertine tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
04/2015
5.0
carpet cleaners
  + -1 more
We have been using them for quite some time. They are very reliable and always show up on time. If we ever need any additional services, then they factor them right into the estimate for us. We are very satisfied with their service.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen S.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They took their time and made sure their work was thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry H F.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent work and professional service. Cleaned all carpets (which were heavily soiled), cleaned and regrouted the travertine in kitchen and baths, and cleaned a Karastan area rug at their plant. The owner and his assistant were extremely professional, pleasant to work with, and completed everything beyond our expectations with great results. We will definitely use Above and Beyond Carpet Care again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Georgie G.
05/2014
5.0
carpet cleaners
  + -1 more
I Have being in Real Estate since 1968 .I have seing a lot of carpet cleaning. however never with the quality they provide. Yes more expensive, but worth every penny. I assure you you will rave with the quality of there work
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Angela G.
04/2014
5.0
carpet cleaners
  + -1 more
I have used Above and Beyond Carpet Care many times now. We have them in every year at least (we don't have pets or heavy wear), and they ALWAYS do an exceptional job. Dave is extremely conscientious and professional, and the carpets and upholstery look brand new when he is done. He also really tries to help problem solve when there are spots or issues that need repair or extra attention. He is a perfectionist who takes pride in his work, and I really appreciate that. I also appreciate that he sends reminders and discounts when the time to have another cleaning is nearing. I often start thinking about having the crew in and then a reminder will arrive almost simultaneously, which I think shows how well he knows his business. My carpets and furniture look brand new again and Dave's services help me keep my home well maintained and cared for. Fabulous company!
Description of Work: They cleaned the carpets in four bedrooms, two living areas, the stairs, and also cleaned the upholstery on our sectional and recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Vicky M B.
08/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used Above and Beyond many times, sometimes twice a year probably a total of 6-8 times. They are always on time, very good about confirming appointments. Never last minute changes. They do what they are supposed to do and make sure you are happy with the work they are very reliable. They don't surprise you with schedule changes at the last minute.
Description of Work: They come and clean all of our wool carpets in the house and they have also cleaned upholstery for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Bob B.
04/2013
2.0
carpet cleaners
  + -1 more
Bad experience. Would not believe anything he said.
Description of Work: Carpet cleaning Just an overall bad experience. I think the owner, Dave, exaggerates his and his methods effectiveness. Could not solve problems that he said he could. There were problems with the carpets involved but he did not listen to us when we explained problems. Only admited to the carpet problems after he had done work.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$275

Mathew M.
01/2012
5.0
carpet cleaners
  + -1 more
There is nothing that I dislike about them. They were a little on the expensive side but I expected that. I wasn't sure if they were going to be able to do the job on stretching the carpet and getting the wrinkles out. They were able to do an excellent job on that, so I was very pleased with that. The carpet cleaning was good. I don't have any complaints about it. It dried pretty much on time as they told us that it would take for it to dry. I wanted my staircase carpets to stand up a little more after they cleaned it but they informed me that they wouldn't do for the type of fabric that I had. It was something that I was hoping for and I didn't get but I don't think it was their fault. They were here on time but they had to call me back several times and try to reschedule. They had little bit of a problem and they finally agreed on a time and they came on time. I would use them again in the future if necessary.
Description of Work: I used Above & Beyond Carpet Care to clean the carpet on my staircase and the carpet in my bedroom and they re-stretched the carpet in the bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT E.
09/2011
5.0
carpet cleaners
  + -1 more
Michelle confirmed the day before and Dave showed up promptly at 3 PM. Suddenly Dave didn't look as happy as he discovered that his equipment was malfunctioning. I began thinking that my Friday night was about to take a turn for the worst. Dave said that he could get it running again but that there would be a delay and that if I didn't mind giving him a key that he would take responsibility for his work and locking up. On Monday morning everything looked brand new. There were areas that I thought he would never get clean, but he did. The only problem is that it is still a cheap commercial carpet and despite Dave's best efforts that remains unchanged. I would highly recommend Above and Beyond to other members. They are a small family owned company that does "top notch" work.
Description of Work: My office is 6 years old and the carpet provided by the landlord is the cheapest of the cheap. We have a fair amount of foot traffic and there were some significant wear spots and some deep stains. We were having an open house for a select group of friends and I wanted the place to look good. I had Dave come and look at it and we selected a Friday night. The price seemed quite reasonable and the schedule minimized our down time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ABOVE & BEYOND CARPET CARE
The member thank you for your great review and thank you again for choosing our service. I appreciate your candid review. We did fix the problem with our machine and did get it running correct for your job. the second crew came out but we never needed to use the other truck. It was the computer in the machine engine compartment getting too warm. We just took the cover off the engine temporarily for your job. Our service shop installed a new fan for the computer and the machine has been back to working perfect ever since. It was unusual to have the machine act up like that at your job. Thanks again for using our service & we'll look forward to seeing you for your next maintenance cleaning.

LAURA W.
10/2004
5.0
carpet cleaners
  + -1 more
GREAT JOB. CAME OUT ON TIME AND WERE IN AND OUT QUICKLY. DID AN EXCELLENT JOB AND GUARANTEED WORK FOR 6 MONTHS.
Description of Work: CLEANED WALL TO WALL CARPET IN TWO LARGE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    3617 Bancroft Dr Ste A, Spring Valley, CA 91977

    www.carpetsupport.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning

    FAQ

    ABOVE & BEYOND CARPET CARE is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    ABOVE & BEYOND CARPET CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ABOVE & BEYOND CARPET CARE offers free project estimates.
    Yes, ABOVE & BEYOND CARPET CARE offers eco-friendly accreditations.
    No, ABOVE & BEYOND CARPET CARE does not offer a senior discount.
    Yes, ABOVE & BEYOND CARPET CARE offers emergency services.
    Yes, ABOVE & BEYOND CARPET CARE offers warranties.
    ABOVE & BEYOND CARPET CARE offers the following services: Oriental Rug Cleaning, Carpet cleaning, Upholstery cleaning, Carpet Repairs, Odor Control, Tile & Grout Cleaning, Natural Stone Cleaning & Polishing, Water Damage Structure Drying, Smoke Damage and Mold Remediation
    ask for details

    Contact information

    3617 Bancroft Dr Ste A, Spring Valley, CA 91977

    www.carpetsupport.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM