The cleaning was fine, but the fact that $1200 cash was missing afterwards was not.
Description of Work: The cleaning was fine, but the fact that $1200 cash was missing afterwards was not.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$140
SARAH C.
07/2010
5.0
house cleaning
+ -1 more
They were great. I would have continued to use them if I was still in that area.
Description of Work: I have used Vanda’s Cleaning Service about two or three times. I last used them in 2008.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
David S.
04/2010
4.0
house cleaning
+ -1 more
I just used them once. They were fine. They came out to do the job and then they left. The job was fine too. They were a little late. I would use their services in the future too.
Description of Work: I used Vanda’s Cleaning Service about a year ago for house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$120
JEREMY R.
09/2009
3.0
house cleaning
+ -1 more
They showed up right on time (even a few minutes early). But that's where the positives end. The work they did was poor - streaks on the wood floor, some areas not mopped at all, dust on the window sills, a rug left un-vaccuumed, and an entire bedroom barely cleaned at all. When one of the ladies tried to tell me they were done after about 2 hours, I walked around the condo (only 1,200 square feet), pointing these things out. She reluctantly told the other lady to continue cleaning, while she left for another appointment. The lady who stuck around apologized, but still didn't clean that well. Overall we were left with a mediocre cleaning job that would have been very poor had I not checked their work. Disappointing, considering their "A" rating on Angies List.
They came a little later than scheduled, but that was not a problem. I was told that 3 people would be handling the job and that it would take about 2 hours. As it went, a gentleman dropped a young lady off, who was left to do all the work, alone, and then another young lady picked her up, a little over 5 hours later. The young lady who did all the work did not speak English, so I could not communicate with her regarding the fact that I have certain products for certain cleaning jobs. I had explained this to the gentleman who had brought her, and he had told her some things, in Spanish, but she simply did not understand very much about the cleaning products I had. Her work would have been done much faster had she used them. Otherwise, she was a nice young lady and did her best.
Description of Work: Housecleaning. General. Cleaned bathrooms, including tub and shower enclosures, toilettes, countertops and mirrors. Made one bed; dusted, vacuumed, upstairs and downstairs areas. In kitchen, polished granite counters and mopped hardwood floor.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$120
hannah B.
12/2008
5.0
house cleaning
+ -1 more
They did a very thorough cleaning. They were timely and responsive. They did good quality work. They were professional and knowledgeable about what they were doing. The pricing was fair.
Description of Work: They did a general housecleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brooke B.
10/2008
3.0
house cleaning
+ -1 more
When the ladies arrived, they were escorted by a very jumpy man, who insisted I pay him (not the ladies) in cash. He spoke to me (they were obviously not allowed to speak) about what I wanted, and then left in a hurry while the women worked. They did a passable, although nowhere near spectacular job. After 3 hours, the jumpy guy came back, ushered them out, and that was that. I felt oddly ripped off and guilty because it just struck me as a very shady way of doing business.
Description of Work: A top-to-bottom cleaning of my loft's downstairs (common) areas including bathroom and kitchen and living room and office.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$120
MARISA L.
10/2008
5.0
house cleaning
+ -1 more
This price is per visit. They are not always punctual, but they have friendly service. I will continue to use them in the future and would recommend them to others.
Description of Work: They come monthly to clean my house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$110
Dr Patricia W.
08/2008
5.0
house cleaning
+ -1 more
I felt the lady worked hard. I especially liked that she placed items back. I felt she could have cleaned the shower doors more, but they needed a hard scrub.
Description of Work: Cleaned baths 1/2 & kitchen floor. It was good since the bathrooms were in bad shape!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
LESLY E.
03/2008
1.0
house cleaning
+ -1 more
I set up an appointment with Vanda's to give me an estimate on cleaning services. After waiting 30 minutes past the scheduled appointment time I called and left a message. I received no return call. I followed up two days later and was told there never had been an appointment scheduled. I then scheduled a new appointment and was assured there would be someone out to give me an estimate. Again, no show and no followup. At this point I gave up.
Description of Work: I called Vanda's based on the report on Angie's List to clean my 2 bedroom house.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JOHN B.
10/2007
5.0
house cleaning
+ -1 more
Vanda was easy to contact and schedule an initial estimate visit. She quoted $160 for first cleaning and $80 for other visits. One woman comes each time and does an excellent job, including washing windows at my request. Cleaned the refrigerator without being asked. Changed floor cleaner solution at my request (I prefer Pine Sol).
Description of Work: General housecleaning for 1800 sq ft 3-bedroom townhouse condo once every two weeks. Longer, more thorough cleaning work at first visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Robert M.
10/2007
5.0
house cleaning
+ -1 more
Vanda was wonderful--charismatic, easy to talk to, and most importantly professional. She was very flexible as our move-in date kept shifting (due to delays by our renovation contractors, who kept screwing up). When the time came, she provided a 2-person crew who spent the day and cleaned top-to-bottom--well enough to impress my nit-picky-neat mother-in-law! The crew was friendly and professional, too. We have hired Vanda's service for weekly housecleaning and have been happy so far.
Description of Work: Move-in cleaning for a newly renovated 3-bedroom 3.5-bath home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Evan G.
09/2007
5.0
house cleaning
+ -1 more
I found Vanda quite easy to work with. Her cleaning staff was polite and efficient and the whole thing took about two hours.
Description of Work: Move-out clean of studio apartment in Pacific Heights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
James H.
09/2007
3.0
house cleaning
+ -1 more
At first I liked this company and really liked the owner. She is very personable. But I guess in the end, you get what you pay for. This price was cheap and the work performed was inconsistent. They would overload the dishwasher and load it improperly resulting in several dirty, dried dishes that I had to clean again. Small tasks I would ask them to do would be done once, but then never later. I think the problem is she uses different people with most visits. The last visit I was home and they were in and out in a little over an hour. I thought that was too fast for a 1200 square foot condo. Again, you get what you pay for.
Description of Work: Cleaned kitchen with dishes, general cleaning and changed linens on bed.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$70
Alice S.
08/2007
5.0
house cleaning
+ -1 more
Telephone and e-mail response was excellent with same day return call when service was requested. Scheduled visit. Arrived on time and did good job cleaning. Since we have limited furniture at the present time, cleaning of major surfaces, kitchen and bath were required. All was done well. We are now using Vanda's regularly as needed.
Description of Work: Regular cleaning of our San Francisco condominium as required.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
DAN P.
08/2007
5.0
house cleaning
+ -1 more
Vanda came to give me an estimate. Once I agreed on the price, she sent someone out. She has come to my house once. She did a great job and she brings her own equipment and supplies. The price was not bad. I am going to have her come every 2 weeks. She charged $85 for the first cleaning and it will be $65 per visit thereafter.
Description of Work: She cleans my apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
TRACI G.
07/2007
5.0
house cleaning
+ -1 more
I thought that I received a pretty good price for the cleaning. I did have them out several times. However, I am not over happy with them. It was a good price, but, the cleaning was not very detailed. The quote was right on and I thought it was good. I guess I just expected it to be a little more detailed. I am looking for another cleaner. They never broke anything or stolen anything. I do however like them and think the price is good for what they did.
Description of Work: I had my three bedroom, 2 1/2 bathroom home cleaned by three people from Vanda's. They were here for about 1 1/2 hours and it was just a basic cleaning.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$85
James S.
05/2007
5.0
house cleaning
+ -1 more
I called Vanda on a Monday & she promptly called back to set up an estimate appointment. She came on time, took a quick look at the place & we discussed what we wanted to have done. We scheduled the cleaning crew to come a few days later. Vanda isn't doing the cleaning herself at the moment. The crew came as scheduled & did a very nice job. We're definitely going to continue with the service.
Description of Work: The couple who cleaned our 1200 sq ft loft did a great job. This was for a first time cleaning (they'll be back every 2 weeks), & they did the floors (mop the hardwood & vacuum the carpet), the bathrooms, kitchen (sink, stove, counters), all the desks, dressers, furniture, even cleaned the trash cans (exteriors). They were on time & finished in 2 hours. The continuing cleaning will cost $70 per visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
R G.
04/2007
5.0
house cleaning
+ -1 more
Vanda is great! Very professional. Her crew came and did the cleaning, they were fast and efficient. Only missed a few spots (and I'm very picky)!
Description of Work: They came and cleaned my condo, wood floors, windows, kitchen appliances, bathrooms and vacuumed everywhere.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MARY F.
04/2007
4.0
house cleaning
+ -1 more
I chose Vanda's based on their excellent marks within Angie's List. When I called, I spoke with Linda whom offered to do an estimate visit. I skipped that option and negotiated a first time rate of $75 and we scheduled for the early afternoon the following week. On the day of the appointment, I received a call 10 minutes after their expected arrival telling me that they would be 1/2 hour late. I assured them that was fine and they showed up 1 hour later. Linda arrived with two other people whom immediately started to work and it was readily apparent that they had an effective system in place. I left for a caf and returned 1.5 hours later to see them waiting outside. I went inside with Linda to review their work and saw that it was done well so I paid them with a good tip. After that, I noticed a few small details that had been missed such as the bathroom grout not being scrubbed and a few fingerprints on refrigerator but overall, they did a good job at a decent price.
Description of Work: Vanda's Housecleaning cleaned my 1 bedroom apartment (approximately 700 square feet) in San Francisco.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$75
SARAH C.
03/2007
4.0
house cleaning
+ -1 more
Vanda was professional and made scheduling easy. I liked that a team was available to do the work. However, I wasn't able to be home while they cleaned, and was not too impressed with the work done. Perhaps I should have been more specific about my expectations.
Description of Work: First time cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$120
PETER S.
02/2007
5.0
house cleaning
+ -1 more
Gave reasonable estimate. On-time. Did a good job overall.
Description of Work: Cleaned the common interior space and exterior space for a 6-condo building (a Victorian house). Price was for first cleaning. It is less for regular cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary M.
02/2007
5.0
house cleaning
+ -1 more
I let them in, they gave a price after looking over the house, and then I left for school. When I returned the house was clean and I was happy with their work.
Description of Work: They cleaned my home after a large and messy party. They did a great job for a reasonable price. I would gladly recommend them. They swept, mopped, dusted, and did some tidying up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
THERESE P.
01/2007
4.0
house cleaning
+ -1 more
Vanda came to give me an estimate, arrived promptly. She was able to give me an estimate on the spot and arrange a cleaning a few days later. She also set up a monthly cleaning. The cleaners arrived on time. They forgot the floor of one room however, and Vanda apologized when I called to tell her. A few hard to dust areas were not completely dusted, but other than that I was pleased with overall results. We had one room that was off limits for the cleaners so it is possible they got confused. I am willing to try them again because they were professional and rest of house looked good.
Description of Work: The cleaners came to do one major clean of a very large 1,500 square foot flat. I am very picky but I think they did a mostly great job, cleaned entire flat, dusted, washed floors, cleaned the kitchen, vacuumed, and dusted the baseboards.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
PETER G.
12/2006
5.0
house cleaning
+ -1 more
The staff of three arrived promptly, did good work, and completed the job to my complete satisfaction. They cleaned not only the usual stuff but around pictures, in the corners of the bathroom floors, and all those spots most services overlook.
Description of Work: Complete housekeeping of a home that had not been professionally cleaned in months.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
VANDA'S CLEANING SERVICE is currently rated 4.5 overall out of 5.
Yes, VANDA'S CLEANING SERVICE offers free project estimates.
No, VANDA'S CLEANING SERVICE does not offer eco-friendly accreditations.
No, VANDA'S CLEANING SERVICE does not offer a senior discount.
No, VANDA'S CLEANING SERVICE does not offer emergency services.
No, VANDA'S CLEANING SERVICE does not offer warranties.
VANDA'S CLEANING SERVICE offers the following services: HOUSE, BUILDING AND OFFICE CLEANING.