The Davey Tree Expert Company

This company was contracted to trim my palm trees by PG&E. They did not notify me that they were coming and showed up and butchered my trees while I was at work. Had they notified me, I would have told them that there were protected falcons nesting in one palm, and great horned owls nesting in the other. Because of their negligence and the ignorance of the trimmer, the falcons lost their nest and habitat that they had lived in for years. Not only this, but the great horned owls lost their nest and habitat and I came home to find 2 dead baby owls that were probably days away from hatching. They had beaks, claws on their talons, and were developing feathers. I was devastated and mortified. Our house has been on the Morro Bay Winter Bird Festival tour for the last 2 years. These birds meant a lot to me, and I am heartbroken. On top of all of this, they did a horrible job. I had to leave a star to leave a review, but zero stars.

Our HOA had a 150ft eucalyptus tree that was lifting at the base after weeks of rain 2023…. We were worried about this tree falling on our townhome’s. Jeremy and TJ jumped into action found us a crane to remove this tree within 24 hours. Davies tree service team was very professional, getting the job done in a timely manner. Yes!! We would hire them again! Thank you.

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When they took the tree down last fall they left the chips as mulch, saying the beetles would have died in the chipper so it was safe. This year we have an enormous amount of clicking noise in the trees remaining and a suspicious-looking beetle turned up on our back porch. I called to have them out to assess the remaining trees. Thirty minutes before the arborist was supposed to arrive she called to ask what the situation was, which I briefly recounted as above. She said she had never heard of a clicking beetle, googled it, and decided it was a june bug *without ever seeing the bug!! I looked up "june bug", asked her to tell me which genus she was looking at (Wikipedia lists four commonly called june bug,) and then looked at the same genus beetles, and no, that is not the one from my porch. It is, she assures me, which she knows from her long experience of what is true in the area. So I'm saying these bugs look nothing like each other, and you yourself said there were tree-infesting beetles on the property not six months ago, and no, she says, I googled it, all is well, sight unseen. Very frustrating!

It was fine. I used them because they sent me a postcard and I just moved to the area. They were fine and they did a very nice job. The quality of work was very good.

Contact called for stump removal which wasn't completed as the small stump grinder broke. Took several months and multiple minders to get job completed. The arborist was really good, knowledgeable and professional. I would recommend her work.

Owner explained work needed and made rcommendations, The work was done quickly. Cleanup wa good. Arrived on time and did a very professional job.

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The short story: Nature First is a keeper! The long story: Very professional and knowledgable owner and crew. On the first appointment, I was impressed with Mimi's capability to put me at ease with her knowledge and genuine care for every tree we discussed. She understood my real concern that one wrong cut could take years to recover. She also pointed out how to protect the coast live oak long term by cabling the twin trunks. When the crew arrived, the trees were done in sequential order to allow for two arborist in each tree at all times while reducing, thinning and shaping. I'm happy to say that in my estimation, Nature First is the best Tree Barber in the Bay Area. What were two very overgrown and messy liabilities that scattered dead leaves, branches etc. into all the surrounding neighbor's yards, turned into two very beautiful assets to the property. The value of the trees far outweigh the cost of maintenance, especially when done by professionals who understand and respect your investment as Nature First has proven to me.

Interaction was pleasant work completed at requested. Price was competitive, although higher than others. Angie's list discount allowed us to save $75. The only discouraging part was, as it was for a rental unit, we were not able to be onsite to pay at completion. I requested someone call upon completion or I could pay by credit card at its completion. I was told that credit card payments required a 3 day approval process. So in the end I had to leave a check under the mat for them before the work was even complete. Fortunately, they did a good job.

Uneventfull, clean up very thourough

I went to OSH where she said I could buy it, but they didn't have the one she'd recommended for the roots--just one for foliage. I called her and told her. She then went to OSH and called me back in a few days. She said it wasn't called what she'd said originally, but the label said it was OK for roots. So I went back. It did not say anything about ground application on the label, but in the lengthy directions there was one place in indoor plant directions that said you could put it in the dirt. So I followed the directions about how to mix it and put it around the tree. I used the whole bottle and there still wasn't enough. The stuff cost $15 and she had said to use it weekly all summer! I gave up. Later I had another tree specialist out who said I should just have the tree removed.

Mimi came out to advise me on how to handle some tree issues and then gave me an estimate for the work, breaking out each task, so I could prioritize the tasks if the estimate was too high for my budget. It took quite a while and a few phone calls to get the estimate, but I found out later that there were some extenuating circumstances (health issues) that prevented a prompt response and I don't think this would be a problem in the future. Other than that, the company was very professional. Mimi came out with the tree guys on the day the work was to be performed and we went over everything to make sure we were all on the same page. They told me exactly what they were going to do before doing it. They were friendly and polite and they cleaned up everything beautifully when they were done. I was really pleased with the results.

They are the best and really exceptional.