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California Custom Hot Tubs

Pool and Spa Service, Pool Sales Construction and Installation

About us

We have over 15 years of experience and over 4,500 satisfied customers throughout the greater Bay Area that have purchased their hot tubs from us. Our dedication is to providing you the best-built hot tubs and spas available. We carry over 100 models from four of the best hot tub manufacturers: Dimension One Spas , Clearwater Spas, Artesian Spas and redwood hot tubs that have all been manufacturing spas for over 25 years. Our goal is to get you to experience the truly amazing health benefits and healing powers of using a hot tub. As we get older, owning a hot tub is a necessity to maintaining a higher quality of life. The owner of CA Custom Hot Tub, Thomas, will personally meet with you to discuss your needs and concerns for your new hot tub. We offer a vast selection of hydrotherapy spas, nine swim spas, soaking spas and redwood hot tubs. If you like, we can combine different sanitizer options like: Salt systems, UV, Ozone, Natural Enzymes, Mineral purification, and Chlorine or Bromine for you.

Business highlights

22 years of trusted experience

Services we offer

Hot Tubs, Spas, Swim Spas, Water Service, Repairs, Chemicals for Pools and Spas

Services we don't offer

Pool repair, Pool installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-6 of 6 reviews

Brian D.
01/2017
5.0
pool cleaners
  + -1 more
Well. Prompt reply, professional, showed up when scheduled and fixed spa,
Description of Work: Fix hot tub/spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John T.
07/2016
5.0
pool cleaners
  + -1 more
It went very well from beginning to end. I really appreciate the customer service and keeping me informed over the length of the project. Whenever I have a question, I can contact California Custom Hot Tubs and they are eager to assist.
Description of Work: I purchased a new Bullfrog spa. Thomas helped me through the entire process. He removed the old spa, arranged for an electrician to install a new breaker and wiring, installed the new spa and went over operating instructions and care. Very satisfied with the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Todd P.
07/2016
5.0
pool cleaners
  + -1 more
California Custom Hot Tubs is a very reliable and dependable company. Our experience with them was very positive and enjoyable. Thomas, the owner, is a pleasure to work with, always polite and friendly. I highly recommend California Custom Hot Tubs!
Description of Work: California Custom Hot Tubs sold us and installed our first hot tub several years ago. They have also provided us with chemicals and have serviced our spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

D P.
07/2016
5.0
pool cleaners, swimming pools
  + 0 more
GREAT!
Description of Work: Sale and install spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Shawn R.
07/2016
5.0
pool cleaners
  + -1 more
The service provided was above my expectations and for less money than I originally budgeted. Very honest and friendly service providers who treated us like family and did the work they would want to have someone provide their sister.
Description of Work: Repair of very old hot tub motor and temperature sensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Melisa W.
07/2013
5.0
pool cleaners
  + -1 more
We did a lot of research before we bought our spa for the back yard. We went to a lot of home shows, spa stores, and showrooms when we came across Califoria Custom Hot Tubs at Costco. The sales guy was very nice and knowledgeable about the product. He did not bad mouth other brands or stores and was nice pushy, Great Job!!!. We knew we wanted a Bullfrog and they were our closest dealer. They gave us a good price that included the stairs and delivery. We got a phone call and email when our spa came in and they accomodated our schedule with delivery, bonus points there. Our spa was installed and they went over how to use it and maintain it. We had a minor issue with a broken LED light, the store arranged a fix with Bullfrog directly and it was fixed in less than a week.
Description of Work: Sell and deliver our Bullfrog hot tub/spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from California Custom Hot Tubs
Thank you [member name removed] for sharing your experience with the community. Please don't hesitate to contact us if you need further assistance.

    Contact information

    19230 Sonoma Hwy Ste 100, Sonoma, CA 95476

    http://www.californiacustomhottubs.com

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    California Custom Hot Tubs is currently rated 5 overall out of 5.

    Sunday: 11:00 AM - 4:00 PM

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    California Custom Hot Tubs accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, California Custom Hot Tubs offers free project estimates.
    Yes, California Custom Hot Tubs offers eco-friendly accreditations.
    Yes, California Custom Hot Tubs offers a 5% senior discount.
    No, California Custom Hot Tubs does not offer emergency services.
    Yes, California Custom Hot Tubs offers warranties.
    California Custom Hot Tubs offers the following services: Hot Tubs, Spas, Swim Spas, Water Service, Repairs, Chemicals for Pools and Spas
    Pool repair, Pool installation

    Contact information

    19230 Sonoma Hwy Ste 100, Sonoma, CA 95476

    http://www.californiacustomhottubs.com

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM