About us
Business highlights
22 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Accepted payment methods
Reviews
5.06 Reviews
Showing 1-6 of 6 reviews
Brian D.
01/2017
pool cleaners
 + -1 moreWell. Prompt reply, professional, showed up when scheduled and fixed spa,
Description of Work: Fix hot tub/spa
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
John T.
07/2016
pool cleaners
 + -1 moreIt went very well from beginning to end. I really appreciate the customer service and keeping me informed over the length of the project. Whenever I have a question, I can contact California Custom Hot Tubs and they are eager to assist.
Description of Work: I purchased a new Bullfrog spa. Thomas helped me through the entire process. He removed the old spa, arranged for an electrician to install a new breaker and wiring, installed the new spa and went over operating instructions and care. Very satisfied with the product.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$10,000
Todd P.
07/2016
pool cleaners
 + -1 moreCalifornia Custom Hot Tubs is a very reliable and dependable company. Our experience with them was very positive and enjoyable. Thomas, the owner, is a pleasure to work with, always polite and friendly. I highly recommend California Custom Hot Tubs!
Description of Work: California Custom Hot Tubs sold us and installed our first hot tub several years ago. They have also provided us with chemicals and have serviced our spa.
| Rating Category | Rating out of 5 |
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| quality | |
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| professionalism | |
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Yes, I recommend this pro
$2,500
D P.
07/2016
pool cleaners, swimming pools
 + 0 moreGREAT!
Description of Work: Sale and install spa
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$7,500
Shawn R.
07/2016
pool cleaners
 + -1 moreThe service provided was above my expectations and for less money than I originally budgeted. Very honest and friendly service providers who treated us like family and did the work they would want to have someone provide their sister.
Description of Work: Repair of very old hot tub motor and temperature sensors.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$340
Melisa W.
07/2013
pool cleaners
 + -1 moreWe did a lot of research before we bought our spa for the back yard. We went to a lot of home shows, spa stores, and showrooms when we came across Califoria Custom Hot Tubs at Costco. The sales guy was very nice and knowledgeable about the product. He did not bad mouth other brands or stores and was nice pushy, Great Job!!!. We knew we wanted a Bullfrog and they were our closest dealer. They gave us a good price that included the stairs and delivery. We got a phone call and email when our spa came in and they accomodated our schedule with delivery, bonus points there. Our spa was installed and they went over how to use it and maintain it. We had a minor issue with a broken LED light, the store arranged a fix with Bullfrog directly and it was fixed in less than a week.
Description of Work: Sell and deliver our Bullfrog hot tub/spa
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
Response from California Custom Hot Tubs
Contact information
19230 Sonoma Hwy Ste 100, Sonoma, CA 95476
http://www.californiacustomhottubs.comService hours
Sunday:
11:00 AM - 4:00 PMMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 5:00 PMLicensing
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
California Custom Hot Tubs is currently rated 5 overall out of 5.
Sunday: 11:00 AM - 4:00 PM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
California Custom Hot Tubs accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, California Custom Hot Tubs offers free project estimates.
Yes, California Custom Hot Tubs offers eco-friendly accreditations.
Yes, California Custom Hot Tubs offers a 5% senior discount.
No, California Custom Hot Tubs does not offer emergency services.
Yes, California Custom Hot Tubs offers warranties.
California Custom Hot Tubs offers the following services: Hot Tubs, Spas, Swim Spas, Water Service, Repairs, Chemicals for Pools and Spas
Pool repair, Pool installation
Contact information
19230 Sonoma Hwy Ste 100, Sonoma, CA 95476
http://www.californiacustomhottubs.comService hours
Sunday:
11:00 AM - 4:00 PMMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 5:00 PM