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QUALITY CARPET CARE

Carpet Cleaning, Dryer Vent Cleaning, Air Duct Cleaning,

About us

Established in 1991, Quality Carpet Care is one of the oldest and most established companies in this space. Founded and still operated today by Jerry Hogan and Brian Parker, the Sr. Management Team is heavily involved in the daily operations. With over 2 decades of experience, the entire team at QCC has built a reputation based on people, passion, principals and trust. Thought of as an industry leader in the ever changing latest equipment/cleaning solutions, green practices and providing a level of service our peers strive for. You can trust in QCC for all of your flooring needs.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Truck mounted carpet, upholstery, tile and grout cleaning, carpet repair and re-stretching, stain guard and deodorizing, air ducts and dryer vent cleaning, new carpet sales & installation

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
17%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.2
responsiveness
4.6
punctuality
4.2
Showing 1-6 of 6 reviews

Phyllis K.
06/2017
5.0
carpet cleaners
  + -1 more
They are outstanding. Their prices were fair, but they were not cheap. I would have loved it if it was cheaper. It's been all these months and it's just now getting ready to need cleaned again. I have white carpet. The other guys had to come back more often. In spite of the price it was a great job.
Description of Work: They cleaned carpets in entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

gary S.
12/2014
5.0
carpet cleaners
  + -1 more
Thorough and professional.
Description of Work: 8 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa M.
07/2012
1.0
carpet cleaners
  + -1 more
When they showed up (an hour late) they stated that they knew I had three pieces to clean, but "white couches cost more" and "couches with cushions cost more." They wanted $350 for EACH piece. Since it was a couple of days before Thanksgiving, I guess they assumed I would be desperate enought to pay more than triple the quoted price. As the saying goes, "never assume. . . ." I sent them away and found another vendor who cleaned all three pieces for $400.
Description of Work: I phoned this company for a quote to clean two couches and a love seat all of which I told them were off white in color. They quoted $300 TOTAL for all three pieces so I made an appointment I repeated the price and confirmed that was the quote.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
1.0


Tosh N.
03/2012
3.0
carpet cleaners
  + -1 more
I wasn't super happy with their pricing. There were fees that was not advertised from them that they charged when they came out. I would not recommend them to others.
Description of Work: I had them clean a small amount of carpet.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$100

Lisa M.
11/2011
1.0
carpet cleaners
  + -1 more
When they arried they wanted to charge me more than three times the original quote because my furniture is white. I repeated that I told Brian, the manager, that the furniture was white when he gave me the estimate. I was then told that the price was higher because the couches have cushions. Don't most couches have cushions??? I spoke to Brian on the phone to complain. He admitted that he knew the furniture was white when he gave the estimate, that I had told him about all the pieces at the time he gave the estimate, yet he had no other comment except that it was and quot;just an estimate.and quot; Total bate and switch just to get the job. I refused and sent them on their way even though it is the day before Thanksgiving and we have company coming. I promised to let others know about their reprehensible business practices, so here it is.
Description of Work: I phoned them a week prior, told them that I has several pieces of white furniture to clean and Scotchguard before Thanksgiving. They quoted me a reasonable price, so I scheduled them.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


09/2005
5.0
carpet cleaners
  + -1 more
THEY ARE THOROUGH, AND THEY DO A GOOD JOB. THE CARPET IS CLEAN, AND THEY ASKED IN ADVANCE IF WE WANTED ANY PRETREATMENT. THEY CONTACTED US TO SEE IF WE WERE INTERESTED, AND THEY DO NOT TRY TO CONVINCE ME IF WE ARE NOT INTERESTED.
Description of Work: THEY DID CARPET CLEANING FOR ROOMS AND STAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    PO Box 1687, Simi Valley, CA 93062

    www.qualitycarpetcare.info

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Dryer Vent Cleaning,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    QUALITY CARPET CARE is currently rated 4.2 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    QUALITY CARPET CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, QUALITY CARPET CARE does not offer free project estimates.
    Yes, QUALITY CARPET CARE offers eco-friendly accreditations.
    No, QUALITY CARPET CARE does not offer a senior discount.
    Yes, QUALITY CARPET CARE offers emergency services.
    No, QUALITY CARPET CARE does not offer warranties.
    QUALITY CARPET CARE offers the following services: Truck mounted carpet, upholstery, tile and grout cleaning, carpet repair and re-stretching, stain guard and deodorizing, air ducts and dryer vent cleaning, new carpet sales & installation

    Contact information

    PO Box 1687, Simi Valley, CA 93062

    www.qualitycarpetcare.info

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM