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67 years of trusted experience
Services we offer
Amenities
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Reviews
3.76 Reviews
Showing 1-6 of 6 reviews
Roger B.
08/2012
replacement windows
+ -1 moreWe were really impressed with them. One of the windows in our kitchen that could have been replaced 10 years ago, developed a mist between the panes, like it had a leak or something. I called them up and they came right out and said "No problem", it has a lifetime guarantee. They took the old one out, put a new one in and off they went.
Description of Work: Milgard Vinyl Windows makes the replacement windows. One of the windows went bad and they came out and replaced it for free. They make dual-paned windows.
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Yes, I recommend this pro
Faye B.
05/2012
replacement windows
+ -1 moreTheir service techs were a joke. They had the audacity to say to me 'Why did you order black? Didn't you know we always have problems with black?' They weren't professional or punctual, I didn't receive an email that was promised to me. I filed 2 disputes with American Express about the situation. It is only under pressure that I'm getting any kind of response from them. And the quality I'm finding out is just terrible. It isn't worth the money at all. They are ultimately responsible for the quality of the product. I have no confidence in their lifetime warranty.
Description of Work: I bought their windows through a contractor.
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$12,000
Ronald F.
06/2010
replacement windows, doors
+ 0 moreVery unsatisfactory service and difficult to understand that with this level of service, they remain in business. When they knew in advance that a sliding door isn't sliding and fail to bring replacement rollers or provide service people who can do the job, and I have to take time off from work for such poor service, it is also not comprehensible that the company did not offer to return promptly and provide the required service without an additional service charge. I will find some other company to get the parts from Milgard and do the repair. The service man also said that some of their trucks do have the necessary parts and some do not, he wasn't certain as to why he did not have the necessary parts.
Description of Work: I moved into a house built in 1999. One window was missing the locking mechanism and a sliding door would not slide and was missing its locking mechanism as well. I explained what was needed, the year of construction and the style according to their website. The technician comes out, inspects the door and proclaims that I need new rollers on the bottom as we expected. He goes on to inform me that he does not have any rollers with him and did not know that the locking components needed were for an older model, even though, as I pointed out to him, it indicated the year of the products on his paperwork. He did not have the correct mechanism for the window, installed it anyhow and told me it would probably not last. The mechanism did not work with the wrong hardware and he left it as he found it. When I called the company to complain, they told me that he was only coming out to inspect the house and would not have the equipment needed to fix anything (this is not what the installer said). I have had experience with Anderson windows and the people who came out to my old home were prepared to repair whatever they needed to.
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Response from MILGARD VINYL WINDOW
BARBARA B.
07/2007
replacement windows
+ -1 moreAfter they were installed, I noticed that one of the windows had a small scratch in it that was barely noticeable. However, I called Milgard and they sent a technician back to look at the windows. He noticed the flaw and noticed that the other window was a little wavy as well. Milgard removed and replaced them both for no additional charge. Milgard definitely stands behind their product and work.
Description of Work: The technician for Milgard added about five feet to my breakfast room with 2 plate glass windows that are 15 feet wide from floor to ceiling.
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Yes, I recommend this pro
$600
09/2005
replacement windows, doors
+ 0 moreI'M VERY SATISFIED WITH IT. OUR ELECTRICITY BILL HAS GONE DOWN ALONG WITH OUR HEATING. THE WORKERS WERE VERY PROFESSIONAL AND COURTEOUS. I WAS VERY SATISFIED WITH THEM.
Description of Work: THEY REPLACED ALL THE OLD WINDOWS AND DOORS.
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Yes, I recommend this pro
DON P.
07/2005
replacement windows
+ -1 moreWE WERE VERY HAPPY WITH THE PROMPTNESS OF THE DELIVERY OF WINDOWS. THE INSTALLER ARRIVED ON TIME AND COMPLETED THE JOB NEATLY AND QUICKLY. HE TRIMMED THE MOLDING VERY NEATLY AND MADE ALL FINISHING TOUCHES.
Description of Work: OLD WINDOWS REMOVED, PREPPING FOR NEW WINDOWS, AND NEW WINDOWS INSTALLED. TRIM WORK, EXAMPLE MOLDING.
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Yes, I recommend this pro
$4,500
Contact information
355 EASY ST, Simi Valley, CA 93065
www.milgard.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors
FAQ
MILGARD VINYL WINDOW is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
MILGARD VINYL WINDOW accepts the following forms of payment: Check,MasterCard,Visa
No, MILGARD VINYL WINDOW does not offer free project estimates.
Yes, MILGARD VINYL WINDOW offers eco-friendly accreditations.
No, MILGARD VINYL WINDOW does not offer a senior discount.
No, MILGARD VINYL WINDOW does not offer emergency services.
No, MILGARD VINYL WINDOW does not offer warranties.
MILGARD VINYL WINDOW offers the following services: We sell aluminum, vinyl and fiberglass windows, to window delaers, lumberyards, and Big Box Stores.
Contact information
355 EASY ST, Simi Valley, CA 93065
www.milgard.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed