Easy Flow Inc

Service was fine.

Mike Boucher came over to give an estimate to install three new gutters and repair the existing ones. He assured me that he would fix and seal the existing leaky gutters. When the actual worker showed up he installed the gutters but wouldn't seal/fix the existing gutter stating that they're not fixable and can't be sealed because they're dirty. Mike should have assessed and told us upfront that the gutters can't be fixed and sealed unless they were cleaned. I guess he's just a salesman and doesn't really know gutters. Mike Boucher claims that he has been in business for 25 years, he should have told us this up front when he gave the estimate that he's not willing to clean them and expected us to clean them. Gutters get dirty, so if he wasn't willing to clean them as part of his service he should have noted. Additionally, after they left, we noticed damaged and missing roof tiles near the gutter where he worked in the front of our house. When questioned, he completely denied it and implied that maybe our neighbors could have stolen the tiles since they had the same roof. That's hard to believe. And then, referred to his contract that states they are not responsible for broken roof tiles. We do not recommend his services. He did offer to seal them after we clean the gutters. We decided to seal our own gutters and not have them back to finish the job to prevent them from causing further damage.