Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CUSTOM DESIGN ROOFING

Roofing

About us

Custom Design Roofing has been serving the So Ca area since 1983. Fully Bonded and Insured.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

New roofs, Flats roofs, Tile, Shingles, TPO, Torch down, Hot mop, repairs, Commercial, Residential, Industrial

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.5
responsiveness
1.0
punctuality
3.0
Showing 1-2 of 2 reviews

Sara M.
02/2016
2.0
roofing
  + -1 more
They failed to replace 22 Spanish tiles on the roof. Following up on the job, he did not return my calls, he only appeared at my request 3 times. I feel he was trying to ignore my complaint. He made promises to come back and replace the cosmetic issues, and repair where they used different color mortar to patch up, and never returned my calls for setting up a date. The job was very sloppy and He kept making excuses of them being busy. He mentioned it was a perfect job and what I saw on my roof was only cosmetic.The workers however were very punctual on the job.
Description of Work: They were supposed to do the following: 1. Lift up all existing tiles on house and garage 2. Nail a double 40 pound using simplex nails to fasten 3. Install pipe and vent flashing, counter flashing tile pan as necessary for waterproofing roof 4. Re-install existing tile replacing broken 5. Cement mortar hip and ridge 6. Seal mastic and paint all pipes and vent flashing 7. Clean and haul away all roofing debris 8. 10 year guarantee on roof

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$8,900

Laura C.
02/2015
1.0
roofing
  + -1 more
The entire process with this roofer was bad from the get go. The owner admitted to never coming to the job site once the work was done and even his assistant Rick confirmed that he had it out with their parnter Brian for having sold me on a roof that was not properly designed for my style of home and then he kept sending workers to throw tar on the roof to attempt to stop the leaks but even that wasn't working. CDR tried to blame it on the AC ducts but other roofers confirmed that even in areas where there is no AC ducts, the roof was not properly installed. This is after I called several times and after each rain. My home was ruined...hard wood floors were all damaged, my area rugs were damaged, the ceilings and walls in every room in the house were damaged. The owner Brian got verbally abusive on voice mails and his parnter Brian got abusive via text wtih me when I would call asking for them to send people to repair the roofs. It was as if it was too much trouble for them to come back out. They kept trying to throw repairs on a job that they obviously knew was not done properly. Even my Insurance company had their contractor come to my home and confirmed that this roofer used the wrong materials, had terrible workmanship and that the job was one of the worst they had ever seen.They failed to do everything that was on their contract too. I am now taking them to small claims court and will seek other legal action to recover my money for the roof as well as all the damages done to my personal property that were not covered by my insurance claim. This entire experience with this company has been terrible. I am also seeking a Restraining order against the owners since they were threatening when I kept demanding the repairs or replacement only aftrer I had seeked 2nd opinions from other roofing companies. This company should never be used!
Description of Work: Sent 3rd party workers to remove roof and they were peering through my bathroom window Drilled nails throughout the entire house and carport and didn't properly fix Placed an improper roof that leaked everytime it rained. Attempted to fix repairs 4 times only to continue to have the problem reoccur Owner and partner became verbally abusive when I would call asking for the roof to be replaced only after telling them that other professional roofers had confirmed the roof job was done poorly

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,525

    Contact information

    2292 Morley St, Simi Valley, CA 93065

    customdesignroofing.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    CUSTOM DESIGN ROOFING is currently rated 1.5 overall out of 5.

    Sunday: 7:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    CUSTOM DESIGN ROOFING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, CUSTOM DESIGN ROOFING offers free project estimates.
    No, CUSTOM DESIGN ROOFING does not offer eco-friendly accreditations.
    No, CUSTOM DESIGN ROOFING does not offer a senior discount.
    Yes, CUSTOM DESIGN ROOFING offers emergency services.
    Yes, CUSTOM DESIGN ROOFING offers warranties.
    CUSTOM DESIGN ROOFING offers the following services: New roofs, Flats roofs, Tile, Shingles, TPO, Torch down, Hot mop, repairs, Commercial, Residential, Industrial

    Contact information

    2292 Morley St, Simi Valley, CA 93065

    customdesignroofing.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM