A full service garage door company. We install new garage doors and repair old ones. We provide new garage door openers and remotes. We replace the torion springs at a very reasonable price. If we can fix your door your service call will be waived.
Business highlights
30 years of trusted experience
Services we offer
Garage door & opener sales, installation, & repairs.
He was timely, honest, and professional. I will defiantly use him again.
Description of Work: I called because we needed a new spring and a tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ashley N.
06/2012
5.0
garage doors
+ -1 more
It was excellent all the way around. He asked for no money upfront, did what was promised, came one time, and did a wonderful job.
Description of Work: Owner was on time; very pleasant; very professional. We felt comfortable as soon as we met him. There were no gimmicks. He was straight-forward, and did not try to sell us things other prospective garage door companies did. He gave us two (2) estimates for two (2) different garage doors (which we had requested. We scheduled him for 3 days in the future. He called two (2) days before and said he could come early. It took him approximately 2 - 3 hours to replace our old garage door and install a new one. He cleaned up all of the area, and it looks beautiful. I was very impressed and pleased by his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$935
David D.
06/2012
5.0
garage doors
+ -1 more
I picked the top performer for my area from Angies List. The overall experience from estimate to completion could not have been better. My wife said this morning... I am really, Really, REALLY pleased with the new garage doors. I could not agree more.
Description of Work: The estimator and installer showed up exactly at the appointed times. We selected a top of the line door with insulation, windows, and metal backing. While this choice was the most costly option, we are very pleased with the results. The doors have a finished look inside and out and they provide vastly superior thermal and noise insulation. Installer worked quickly, neatly, and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,785
Joe J.
05/2012
5.0
garage doors
+ -1 more
Don't worry about calling anyone else. Bill is the best! He was prompt, helpful, friendly, professional, and competent. He orginally said he had the style and motor I wanted, reserached his inventory, called me back within a couple hours, and quickly updated me that it would take an extra day. His responsiveness and follow-through was top notch. We LOVE our new door and motor.
Description of Work: I had them first come out and investigate my garage door that wasn't working. It's an old door and an older motor. He tried for a good half hour to figure it out, replaced a couple parts, and did everything he could to fix it as a courtesy. Afterwhich, I (we both) realized it was time to get a new system. He replaced the door, track, motor... everything!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Maribeth W.
05/2012
5.0
garage doors
+ -1 more
Don't waste time calling other garage door companies, call Carroll Garage doors first. Will Carroll knows how to treat customers. He called to confirm appointments, he was on time, and was very professional. Other companies tried to tack on additional charges for special tracks we did not need. We are very satisfied with our doors and the price we paid.
Description of Work: Replaced 2 garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
John C.
04/2012
5.0
garage doors
+ -1 more
He did a wonderful job. I have used him before and will use him again.
Description of Work: He did some work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory G.
08/2011
5.0
garage doors
+ -1 more
The price was very reasonable and the product is well built and works great.
Description of Work: We purchased a new garage door and we are very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,410
melissa G.
05/2011
5.0
garage doors
+ -1 more
Mr. Carroll was prompt and performed the repairs right away. I was scheduled about 48 hours after my call. I am satisfied with the repair and the service.
Description of Work: Carrolls Garage Door repaired my garage door opening and performed routine maintenance on the garage door opener as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Karen H.
04/2011
5.0
garage doors
+ -1 more
They arrived on time and thoroughly checked the system. The pair cost was reasonable and they were very professional. I would use them again without hesitation.
Description of Work: My garage door opener was not working at all. They lubed the chain, checked springs, cable and cleaned the box. Turns out my door (remote) clicker needed replacing. They told me where to find a replacement (neighborhood Home Depot) and showed me how to reprogram the opener for the new clicker. Got the new clicker and all is running perfectly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Robert K.
04/2011
5.0
garage doors
+ -1 more
When the garage door finally came, which took a while they promptly came out and installed it on time. They were clean and quick. They were in and out. I was very pleased. The workers were great. I would recommend them to others.
Description of Work: Carroll Garage Doors repaired one garage door and replaced the other during August of last year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Teisei K.
04/2011
5.0
garage doors
+ -1 more
They are panctual. Workers are efficient and well trained.
Description of Work: The owner of the company came for estimate. Their services were excellent except the following items: 1. He gave me an estimate on the spot saying "This amount reflects 5% discount for Angie's member" before I showed him a coupon. I was not sure about it because he did not show me the price before discount. 2. They added plain wood lumbers to fill the gaps between the door and wall frame. The owner did not explain that they would not paint them when he wrote an estimate. 3. I had to pay $50 extra for a mail slot. I believe prevailing extra cost for mail slot is $25 in my area.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,085
Steven C.
03/2011
5.0
garage doors
+ -1 more
Excellent. While his service is not inexpensive, he was prompt and courteous. Completed the repair in less than 45 minutes and had the part on hand. Will definately call him again.
Description of Work: Will returned my call immediately on Monday morning and was very clear about what he could do and when he would arrive. He arrived a few minutes early and was very pleasant and went right to work. Will replaced a gear and sprocket in my garage door opener (liftmaster) that was ten years old. I asked him to check a second garage door,which he did and said if was fine. No need for additional repair or cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Jamie & Ken C.
10/2010
5.0
garage doors
+ -1 more
The process was simple and easy, and the work was excellent. We got an estimate three weeks before the doors were installed (they had to be ordered, and we were not in a rush). We're very happy with our new doors, and how easy the experience was from start to finish. We appreciated that William didn't try to sell us anything more than what we needed. I will be recommending Carroll Garage Doors and would certainly use them again in the future.
Description of Work: We had two new garage doors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
David S.
10/2010
5.0
garage doors
+ -1 more
I selected Carroll's Garage Door based solely on his Angie's List "A" rating and the rating proved to be accurate. On time arrival, expert workmanship, pleasant personnel, and a clear explanation of what needed to be doen and why. Price was excellent and we are happy customers. I highly recommend this company.
Description of Work: Replaced garage door springs and installed new opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$520
Sandy B.
10/2010
5.0
garage doors
+ -1 more
Spoke with Will and made an appointment for him to come out and give an estimate. He arrived right on time. He was very professional and the estimate he gave was the lowest we received (we got three bids). He did not try to upsell and he told me the exisiting motor would work fine when another company told me it would need to be replaced. I had some shelves that needed to be taken down before the door could be installed and he did this at no additional charge. He gave me the day and time the door would be installed and three workers showed up right on time. They were very nice and did an excellent job. We are very happy with our new garage door - what a difference it makes! I highly recommend Will; it was a great experience from start to finish
Description of Work: Replaced sn old wooden garage door with a rollup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Leon T.
09/2010
5.0
garage doors
+ -1 more
I was very impressed with Will's professionalism, honesty, and attention to details. The whole process went very smoothly. Will came in on the same day I called him, assessed the problem and suggested to replace the broken panel I had on my garage door, saving me a significant amount of money I would have spent on a new door. He brought the replacement part on the next day, completed the work within an hour or so and also made several other minor improvements. Will explained the process and offered some advice on maintenance, which was really appreciated. I would definitely recommend him for any garage door services. Thank you!
Description of Work: Replaced a broken panel on our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
John & Martha K.
08/2010
5.0
garage doors
+ -1 more
Very resonaably priced. They came highly recommended from a family member, as well as a friend, in turn, I ended up recommending them to others , and they too were pleased as well. They were punctual, fast, friendly, clean and the prices were the best.
Description of Work: double overhead door with windows installed also installed new garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Katie G.
08/2010
5.0
garage doors
+ -1 more
professional and Ontime. Quote matched acutal price
Description of Work: Replaced springs and gave me a universal remote
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LAURIE S.
07/2010
5.0
garage doors
+ -1 more
Unfortunately, the manufacturer sent a door with the wrong windows so it took twice as long as estimated (almost 6 weeks total). I think they should have offered me some kind of discount for the mistake and for having to wait twice as long, but they didn't. The door is nice and I'm happy overall.
Description of Work: Installed new garage door (wood clad coach house style) and new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$3,600
Larry J.
06/2010
5.0
garage doors
+ -1 more
I called and made an appointment and was quoted a price of $110.00. He showed up on time (a few minutes early), fixed the opener (it needed a new gear/drive) in a few minutes and charged me $110.00, exactly as quoted. Very friendly and professional. I will definitely call again if I need garage door work.
Description of Work: repaired garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Alan D.
06/2010
5.0
garage doors
+ -1 more
I needed a replacement garage door opener. Called a few companies for estimates / availability. Carroll Garage Door company was available to do the job within two days and quoted a price for the work over the hone. He came out exactly at the time of the appointment and was able to do the work quickly and cleaned up the work was done. Price was exactly what was quoted. I would definitely call them again and also would recommend to family / friends.
Description of Work: Replaced garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Tae L.
05/2010
5.0
garage doors
+ -1 more
Excellent. Will was professional, knowledgeable, friendly, and honest. It's only every once in a long while you come across contractors or service folks like Will. After my experience with him, I already made up my mind to not go to another garage door company other than Will's in the future.
Description of Work: Fixed a faulty, non-working garage door, adjusted the other garage doors, lubed all 3 of them, set new security codes for all the remotes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gregg M.
02/2010
5.0
garage doors
+ -1 more
My garage was becoming a real thorn in my side. Every morning it would make a loud bang when we opened it. After several other garage repair companies tried to fix it, I called Will. He adjusted the door and springs, but the next day the door was back to it's old tricks. I called Will and he came again, at no charge. At my wits end, I told him I wanted to install a whole new door and opener. He talked me out of it, even though it would have been profitable for him. He then suggested that the weather stripping might be sticking when the sun heated it up. Sure enough, that was the problem. He replaced the stripping and the door now works perfectly. Will stuck with me when other guys gave up. He's knowledgeable, punctual and professional. I highly recommend using him.
Description of Work: Repair of garage door that was getting stuck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
SANDRA S.
01/2010
5.0
garage doors
+ -1 more
I had a good experience. Carroll Garage Doors returned phone calls promptly, within one day. For both the estimate and the installation they arrived within fifteen minutes of the start of the appointment range. During the estimate they gave me a brochure with various options, such as color, design and insulation. They included an estimate for a new garage-door opener. When I selected just a basic door, the estimate was exactly the amount advertised in the Daily News.
Description of Work: Replaced a solid wooden 16ft by 7ft garage door with a steel roll-up door. Installation included weather-stripping, repositioning garage-door opener, removal of old garage door and all sawdust and packaging from job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
DEBORAH H.
07/2009
5.0
garage doors
+ -1 more
Professional installers who knew what they were doing and were obviously very experienced. It went very well.
Description of Work: We had 2 steel insulated garage doors installed with windows. One is for 2 cars and the other is for 1 car. They also installed a new door opener for the small door. They were very neat and careful. There was a small problem and Will came out to take care of it within a day of when we called him. They also hauled away the old doors.
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Service Categories
Garage Doors
FAQ
Carroll Garage Doors is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 2:00 PM
Monday: 8:30 AM - 5:00 AM
Tuesday: 8:30 AM - 5:00 AM
Wednesday: 8:30 AM - 5:00 AM
Thursday: 8:30 AM - 5:00 AM
Friday: 8:30 AM - 5:00 AM
Saturday: 9:00 AM - 2:00 PM
Carroll Garage Doors accepts the following forms of payment: Check,Discover,MasterCard,Visa