CARPET DEPOT

We were in the process of purchasing a house, and wanted to get carpet installed before we moved in. Most carpet places needed a 3 month lead time, but we needed carpet installed in 2 weeks. My wife visited the store and met Al Taheri. Al was able to meet our tight timeline and showed my wife a number of samples that could be ordered and installed within 2 weeks. My wife chose a few samples and we scheduled a time for Al to visit our house and take measurements. We did not have possession of the home yet, but were able to have Al meet us at the home during one of our home inspections. Al punctually arrived at our home was very professional. He brought with him about 10- 20 samples that my wife had chosen in the store, which allowed us to see how they appear in our house. He quoted prices for the various samples, and we selected 2 carpet options. Our cost was $3/sq. ft. + $100 installation charge. We thought the price was very fair considering the quotes we received at Home Depot and Lowe's and considering the relative quality of the carpet and pad we chose. Al had asked us to pick two options, because of our tight timeline. If he was not able to get our first choice, we would get the second without us having to go back and make another selection. After we made our selection we decided to add another room to our order. We called Al and he was able to add it without a problem. Al was able to get our first selection and the carpet was installed 10 days later. The carpet installers arrived on time and were professional. They even installed carpet in a side closet at my wife's request that was not part of the original quote for no additional charge. The only problem we had was a bit of a language barrier. My wife had explained that we were planning to get hard wood floors in the rest of the house in 6-12 months. The installer thought we were getting them installed right away and did not seam the new carpet to the old carpet in the rest of the house. He left about a 2 inch gap of bare cement. We called Al the next day to explain the issue, and he sent the installers back out the next day to seam the carpet. Overall we were very pleased with our experience, and we plan to use Carpet Depot for our wood floor purchase in a few months.

THE PEOPLE WERE VERY HELPFUL AND INFORMATIVE. THE LET US STORE THE MATERIALS THAT WE DIDN'T NEED RIGHT AWAY IN THEIR WHEREHOUSE. AND OF COURSE THE PRICE WAS RIGHT.

WHEN WE FIST HAD CARPET DEPOT OUT TO MEASURE THEY WERE VERY NICE I MENTIONED WE GOT THE NUMBER FROM THE CLIPPER MAGAZINE THAT HAD A 500.00 COUPON OFF IF YOU SPENT A CERTAN AMOUNT I ALSO SHOW THE SALES MAN THE COLOR I WANTED HE CALLED MAPLE BURLAP WE THEY ARRIVED THEY HAD THE WRONG COLOR AND BEFOR I KNEW IT THEY HAD HALF OF MY FLOOR INSTALLED THEN WHEN I QUESTION THE COUPON HE JUST SAID I WORKED IT INTO THE PRICE WE WERE VERY DISAPPOINTED IN BEING MISLEAD HOWEVER THE FLOOR IS BEAUTIFUL ALTHOUGH IS WAS NOT THE COLOR WE PICKED.