BILL'S QUALITY AUTO CARE

Auto Service, Auto Inspections, Auto Radiators,

About us

In business since 1993, AAA Approved, AAA Battery Service Program, We service Domestic, Asian, European, Diesel Light trucks, Hybrids, RV's & light trailers. All of our staff are ASE certified and we offer a 2 year/24,000 mile warranty on our services & repairs. Visit our website at www.billsqualityautocare.com to learn more.

Business highlights

32 years of trusted experience

Services we offer

AUTO SERVICE., State approved STAR Smog testing & repairs, Computerized 4 wheel alignment service, Brakes & Suspension, Full diagnostics on all vehicle systems, engine/transmission service and repair. We are a Full Service Automotive repair facility.

Services we don't offer

Body & Paint

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
5%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-19 of 19 reviews

Tim H.
05/2017
5.0
auto repair
  + -1 more
.
Description of Work: Auto Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Krista S.
01/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jo Ann M.
06/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brad R.
09/2014
1.0
auto repair
  + -1 more
unknown
Description of Work: Rip off |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Karen S.
09/2014
1.0
auto repair
  + -1 more
During the first visit, I don't remember what the maintenance item was or what the cost was. I know it wasn't cheap, however since it was a recommended auto repair shop, I went there. My second visit was when I was experiencing an AC problem and needed diagnosis and repair. The quote I was given was beyond outrageous, over $1000 I remember. I ran as fast as I could. I found another shop in Thousand Oaks that repaired my AC for about $50 and it's been working since. It's been some time since this experience, but occasionally I think back on it and feel that this information should be known. As a woman, I feel at risk entering an auto repair facility. This experience taught me a lesson that one should check with different shops and gain knowledge over the car in question, which I did. I continue to use the mechanic I found in Thousand Oaks, and frequently find myself sending him good wishes for a long and healthy life.....a bit selfishly :-)
Description of Work: 2 visits were made to Bill's. I believe the first was a routine maintenance item. The second was to get a diagnosis of AC and quote.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Kathleen F.
06/2014
5.0
auto repair
  + -1 more
I have used this shop for many services over the last few Years. I am amazed at how quickly they diagnose whatever The problem is I am experiencing. They get it right the first Time and I'm quickly back on the road. Thank you Bill and staff.
Description of Work: Air conditioner problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark R.
05/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Standard Oil Change. |Dropped car off in AM, picked up a few hours later. |Everything went well as usual...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jo Ann M.
04/2014
5.0
auto repair
  + -1 more
I have been going to him for twenty-five years. I like him a lot. He has always been effective and honest. He gets the job done. I have recommended them for years. They are there in a heartbeat if I need them. They are always professional. I have never used anybody else.
Description of Work: I use Bill's Quality Auto Care auto care. The last time, it was just routine services, like oil change and tire rotation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer H.
09/2013
5.0
auto repair
  + -1 more
We are always satisfied with their professionalism and quality of service. Do plan ahead and schedule in advance. They book up quickly.
Description of Work: Checked and serviced AC on the older Subaru. Did a leak test to locate leak. We always give them the "laundry list of what is happening with the car and they are on top of all the services that are needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matthew D.
09/2013
5.0
auto repair
  + -1 more
I have used Bill's for at least 12 years.. They're professional and well managed. I see that some people say thatr they feel that Bill's may be a little more costly than other shops but they not off the charts and AAA members get a discount. I don't know if they give senior or AARP discounts - but it's worth inquiring. They are far more reasonable than the now defunct Volvodealer that I used to use. My car is kept clean and neat while that have it. I've always been satisfied. Once or twice I have had to bring the car back for corrective action af, but it's always been promptly and happily resolved. They are easy to get in touch with and totally hassle free, One super convenience is that they offer local shuttle service if you have to leave your car. And, I have always had my car back on time as promised, save for one time when they discovered more than we expected and needed the car overnight. Always a professional operation.
Description of Work: I brought my car in due to "STOP ENGINE" - coolant leak. And, fixed a motor for one of he windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mary F.
05/2013
3.0
auto repair
  + -1 more
They used to be really good. I think the quality of the service has gone down unfortunately because I used to use them all the time. I did have an experience when I took my car in and then when I left on the way home it broke down so either they didn't test or I don't know what it is but they repaired it. I would not use them again and I am not recommend them at this point.
Description of Work: I used Bill's Quality Auto Care in January for oil change and stuff like that.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$100

Katherine C.
05/2013
4.0
auto repair
  + -1 more
I trusted Bill's Quality Auto Care. Their price seemed high.
Description of Work: There was a problem with the engine lights and we went to Bill's Quality Auto Care. They said it was the oxygen sensor. They replaced it.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$525

Tracy V.
12/2012
5.0
auto repair
  + -1 more
See the comments above. My vehicle is OOOLD and has LOTS of miles on it. I have to stop by for all kinds of services from oil changes to the day my tranny finally went out. They were great!
Description of Work: Very responsive, customer oriented business. Haven't had a bad experience yet. Be sure you ask all the questions you have about your vehicle, they will take the time to go over everything. If you are not totally satisfied, ask to speak with Bill. He's all about being sure you are happy with the service, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ADRIENNE N.
09/2012
5.0
auto repair
  + -1 more
Smoothly: I would never change my association with this company. The owner is up to date as are all of his mechanics. They are constantly sent to school so that they will be up with all the needs of the newer car technology.
Description of Work: For my wonderful 1986 Toyota Pick-up: Needed full check up after the battery and alternator failed. Found several issues that were necessary for my safe driving. Hoses replaced, shocks, gaskets, differential, and a thourough evaluation of brakes (OK) steering ( new fluids) Oil change, tune-up, greasing of old joints. Even gave me a free car wash, straightened out a radio reception problem. I have been with this company for over 30 years. The entire staff is absolutely wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Heather N.
02/2012
5.0
auto repair
  + -1 more
.The price was reasonable. They were very professional and prompt. They gave me a ride to work and picked me up.
Description of Work: . My car was not running properly. They cleaned the throttle body.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary F.
06/2011
5.0
auto repair
  + -1 more
They have always done an excellent job.
Description of Work: They maintain my vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kamalika R.
03/2011
5.0
auto repair
  + -1 more
Bill's Quality Auto Care handled the inspection very well. they were quick and efficient. they are AAA authorized.
Description of Work: Bill's Quality Auto Care inspected my car.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ADRIENNE N.
05/2009
5.0
auto repair
  + -1 more
Wonderfully. See above.
Description of Work: The cooling system was replaced previously on my 1988 Camry. Bill and his mechanic Donald Horton have maintained this car for over 268,000 miles. On this ocassion the temperature guage was replaced. Within a week the guage was not working. Took the car in. The mechanism that senses the block heat was defective. A replacement part was called for, delivered within 20 minutes, replaced. All free of charges. This company stands by its work, hires only the top people, sends them to school, keeps up on the latest automotive technology and provides transportation to and from if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RUDY S.
07/2005
5.0
auto repair
  + -1 more
I WAS ADVISED TO HAVE MY FRONT END ALIGNED WHEN I PURCHASED NEW TIRES. I WAS REFERRED TO BILLS' QUALITY AUTO CARE. THEY CHARGE 89.95 FOR THE ALIGNMENT. I WAS GIVEN A COUPON AT AMERICA'S TIRE CO FOR $20 OFF, SO IT COST ME 69.95. THEY USE A COMPUTER CONTROLLED MACHINE THAT TAKES SNAP SHOTS OF PANELS THEY INSTALLED ON EACH WHEEL. IT WAS SO SENSITIVE THEY HAD TO CLOSE THE GARAGE DOOR BECAUSE THE WIND WAS EFFECTING THE READING. THEY GIVE YOU A PRINTOUT OF BEFORE AND AFTER. MY CAR RAN STRAIGHT AFTER THE ALIGNMENT.
Description of Work: I HAD THE FRONT END OF MY JEEP ALIGNMENT USING THE MOST ADVANCED ALIGNMENT MACHINE IN SIMI VALLEY.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

    Contact information

    2016 DONVILLE AVE, Simi Valley, CA 93065

    www.billsqualityautocare.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    8:00 AM - 5:00 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Radiators,
    Auto Transmission

    FAQ

    BILL'S QUALITY AUTO CARE is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 AM

    Tuesday: 8:00 AM - 6:00 AM

    Wednesday: 8:00 AM - 6:00 AM

    Thursday: 8:00 AM - 6:00 AM

    Friday: 8:00 AM - 6:00 AM

    Saturday: 8:00 AM - 5:00 AM

    BILL'S QUALITY AUTO CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, BILL'S QUALITY AUTO CARE does not offer free project estimates.
    Yes, BILL'S QUALITY AUTO CARE offers eco-friendly accreditations.
    No, BILL'S QUALITY AUTO CARE does not offer a senior discount.
    No, BILL'S QUALITY AUTO CARE does not offer emergency services.
    Yes, BILL'S QUALITY AUTO CARE offers warranties.
    BILL'S QUALITY AUTO CARE offers the following services: AUTO SERVICE., State approved STAR Smog testing & repairs, Computerized 4 wheel alignment service, Brakes & Suspension, Full diagnostics on all vehicle systems, engine/transmission service and repair. We are a Full Service Automotive repair facility.
    Body & Paint

    Contact information

    2016 DONVILLE AVE, Simi Valley, CA 93065

    www.billsqualityautocare.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    8:00 AM - 5:00 AM