Merry Maids of Signal Hill

Fine. I only used them when I've had surgery and couldn't really move at all. It's was hit or miss with some cleaners. Overall I'm happy. I should have been more diligent about scheduling my preferences beforehand. The last set of cleaners gave about a B- mostly because one person was kinda sloppy re: my bathroom. (Leaving some things on the floor, didn't remove soap scum from the sink, ignored the outside of the bathtub, etc.) When I pointed things out, he was a bit distant. I don't expect acquiescence but if Iand quot;m paying, please clean as well as I do. I must add however, that the same person did a great job in my bedroom. Go figure.

I had used this service for a year for regular monthly cleanings. Though their price was a bit higher than my previous cleaning service, they were a widely known company who was licensed, bonded and insured. When I was moving out, naturally I scheduled Merry Maids to do the move out cleaning. I spoke to the office on two occasions (when I scheduled the appointment as well as at the reminder call) on specifically what needed cleaned. At the end of the cleaning they cleaned out the fridge and cabinet shelves well but completely neglected every drawer in the kitchen and bathrooms. They windexed the windows but failed to simply wipe down both sides of the plantation shutters even after I spoke to the cleaners after their arrival. I also found cobwebs in the corners of the room. Previous cleanings they either showed up late and failed to call me to notify or showed up early (and I wasn't there yet) and failed to wait or call but just left. After waiting the one hour arrival window, I called the office only to be told they showed up early and then left and they would try to resend the cleaners later that day. Overall I was disappointed in the overall service as well as the final cleaning. I have no problems paying for the proper price of service completed but I don't respect lack of professionalism and thoroughness on completing a paid service. I definitely won't be using this service at any of my future homes.

For more years than I care to count, we have hired domestic housecleaners to come in, semi-monthly, and do the heavy cleaning of our home for us. Needless to say, nearly all of them ended up a disappointment. That is, until we tried Merry Maids, who have been with us nearly two years now. When they first started (Merry Maids) we had different folks come each time. It was difficult to have to go through and repeat the regimen of showing them what and how we had wished them to proceed. (That was also the critical fault of all the other’s in the past we employed over the years) Thus their completed efforts were never totally satisfactory. That is, until we came upon the dynamic duo we now are privileged to employ. From the very first day they arrived at our home, Vee and Anna were most receptive to my wife Joan’s directions and suggestions and made a rigorous effort to comply with them. We called Merry Maids immediately after they left, and asked if Vee and Anna could come back the next scheduled appointment day and they immediately complied. Here’s the important part. On the second appointment, these two ladies remembered almost everything my wife Joan had said to them the first time, and the few directions or suggestions they were unsure of they found her and asked. It cannot get any better than that. We called Merry Maids again and requested that Vee and Anna be allowed to service our home exclusively, and they cheerfully complied. Without a doubt, our home has never been cared for by an outside provider better than it has been for the past two years. This dynamic duo has satisfied our wishes to a “T” and they rarely, if ever, do less than a complete professional job. Kudos to the professional management of Merry Maids, who replied favorably to our request, and ensured that we have become most satisfied customers. As stated before, it cannot get any better than this. Dr. and Mrs. John P. Mattei

The job done was ok, but not outstanding. The house was given a quick once-over but was not spotless. If you just wanted them to come and do the floors and bathrooms, I'm sure they would be fine.

They did a good job. I would recommend them.

I have had them for a couple of years now. They seem fine. They are quick and they are honest. But they don't clean well deeply. They come twice a month and so I don't expect everything. I like that they know my house pretty well. I like the time that they can be here. They come on a certain day. Usually it doesn't matter if I want anything changed like if I need them to come at 2 o'clock or something, they come. They know what to do when they come here. They have been coming here long enough to know what to do. It is a big house and they can't do everything but they hit all the high points. I would recommend them to others. Their price is okay.

They are a really wonderful group to come in and clean your home. They charge us per visit. I like the clean service. The staff is very friendly. They are really good and efficient. I would definitely recommend them. We have a contract with them until March of next year.

They come out as I call them. I was not too happy with their charges. There are 2 maids that come and for both of them they charge $80.00 an hour. The service is okay, but they are just too costly. They are very friendly and helpful.

As previously mentioned it went extremely well. They were professional and very carefull not to break anything. They came early and put most things back where I had them. Only a few items were in the wrong place. The house is cleaner than it has been since I first moved in here. I would recommend this company to anyone. I made contact with Veronica who is the Operations Manager and she is the one that came out to my house and did a walk thru and gave the three week cleaning price as well as the price for the first initital cleaning. I will continue to use them and the same crew, which I am able to do. I recommended them to my neighbor already.

They came on Monday to give me an estimate and answer all of my questions. On Thursday they called to confirmed the appointment and also to change the time of arrival. They arrived promptly on the morning of the appointment. I gave the two individuals a brief tour of the house and they set to work. I left to run errors and returned six hours later and they were just finishing up. They left nothing untouched. I feel like they did a thorough job. I have had my house detailed cleaned in the past and they did not come close to Merry Maids.