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Their customer service is good. They finished the job quickly. They were done in two days.

THE WINDOWS THEMSELVES, THE QUALITY OF THE WINDOWS, ARE VERY NICE, BUT THE INSTALLATION PROCESS WAS HURRIED AND THEREFORE MISSING IMPORTANT MINOR ELEMENTS THAT WE HAD TO HAVE THEM COME OUT A COUPLE OF TIMES TO REDO. THEY ACTUALLY DID A REALLY GOOD JOB WITH THE EXCEPTION OF A FEW THINGS. THEY TRIED TO FINISH IT IN ONE DAY AND STARTED WORKING INTO THE NIGHT AND COULDNT SEE WHAT THEY WERE DOING, WHICH I THINK CAUSED A LOT OF THE ISSUES. ON ABOUT FOUR OF THE WINDOWS THE LOCKS DONT WORK.

THEY REPLACED TEN WINDOWS AND ONE SLIDER. FROM THE TIME THE SALESPERSON CAME OUT, WE KNEW THAT THE KNOWLEDGE THAT THEY HAD OF THE PRODUCT AND OF EVERYONE ELSES PRODUCT WAS SUPERIOR. WE PUT IT OUT TO BID TO THREE COMPANIES. EVEN THE THIRD COMPANY CAME IN. THEY EVEN SAID WE CANT SAY ANYTHING BAD ABOUT VIPLEX. THEY HAVE BEEN INSTALLED FOR JUST OVER TWO WEEKS. WE LOVE IT.

THEY WERE EXTREMELY COURTEOUS AND PROFESSIONAL, AND I WOULD ABSOLUTELY USE THEM AGAIN IF I HAD ANOTHER HOUSE. THEY EVEN CLEANED THINGS I DIDNT EXPECT THEM TO. THEY VACUUMED MY WHOLE AREA, AND THEY WERE SO SWEET.

WE WERE VERY SATISFIED WITH THE INSTALLATION OF THE WINDOWS. THE 2 MEN THAT INSTALLED THEM, WERE VERY POLITE AND PROFESSIONAL AND COMPLETED THE WORK IN A VERY TIMELY MANNER. THE SALES PERSON ON THE OTHER HAND, WASNT THE GREATEST. SHE STARTED OFF GREAT, BUT WHEN WE ASKED QUESTIONS ABOUT THE PRODUCT WE WERE BUYING, WASNT EXPLAINED TO US PROPERLY AND WHAT WE GOT, ISNT WHAT WE PAID FOR. WE WERE TOLD WE WERE PURCHASING WINDOWS WITH NIGHT SAFETY LOCKS ON THE. WE DIDNT GET IT, BUT ARE STILL SATISFIED WITH THE WINDOWS THEMSELVES.

GREAT COMPANY. GOOD PRESENTATION. CLEAN, FRIENDLY, AND PROMPT INSTALLERS.

GREAT EXPERIENCE. THE JOB WAS COMPLETED ALL IN ONE DAY. THE SERVICE WAS EXCELLENT AND THE REP WHO CAME OUT (CLAY) WAS VERY PROFESSIONAL. THE FINANCING WAS CLEAR & EXPLICIT WITH NO PROBLEMS AT ALL.