Valley Carpet One

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are here to help you with your flooring projects. Our showroom has been recently been remodeled to create an even better shopping experience for you. As always, thank you for your patronage during our 50+ years of serving the flooring needs of customers like yourself in the San Fernando Valley & beyond, and we hope we can continue to be of service to you. Family-owned & Locally-operated since 1973. First "Carpet One" store in the San Fernando Valley, and a member since 1990. Licensed and bonded. CSLB #432146.

Business highlights

51 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Floor covering sales & installation, carpet, hardwood & hardwood refinishing, laminate, vinyl sheet & tile, & custom rugs.

Services we don't offer

Any Flooring Repairs, Installation of Consumer's Flooring, and Carpet Cleaning

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Financing Available

Reviews

4.9134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-25 of 134 reviews

Jay A.
10/2023
5.0
carpet installation
  + -1 more
Valley One was a dream to work with, professional and friendly from start to finish. Samantha was our point person who helped us through every part of the process, answered all our questions, was not pushy in the slightest. She really wanted to help us find what would be best for us given what we needed for our home and the budget we were working with. The showroom was very welcoming and well put together, and they were even able to make the installation happen on a fairly tight timetable so we could get the job done before moving in to our new place. The installer they sent, Miguel, did a fantastic job - super friendly, extremely efficient, really knew what he was doing. One year later, our carpet and the installation has held up great, we're still very happy with it. Would use them again in a heartbeat.
Description of Work: Installed new carpet in townhouse, removed old one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Chris M.
10/2023
5.0
flooring contractor
  + -1 more
My experience really could not have been better. Tyler worked with me on the selection of an ideal hardwood flooring for my home. Additionally, we did a hand-woven wool carpet on the stairs, and they re-tiled my fireplace. The selection process was educational with zero pressure. Josh and Albert were my installers for the hardwood and tile. They were thorough in everything they did, and worked with me on the nuances of certain areas. They were punctual, communicative, and respectful. Any construction process in your home is going to be stressful, but they made it easy, and they were a pleasure to have around. Arturo installed my carpet, which only took a few hours. He did a great job. These people care about what they're doing and are masters of their craft. I've already referred them to several people and will use them again.
Description of Work: Carpet, Hardwood, and Tile was purchased and installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROGER B.
09/2023
5.0
carpet installation
  + -1 more
After a water leak we needed to replace carpet in our hallway and den. Valley Carpet One and Sandy Sanchez took very good care of us and the install was flawless. Sandy helped us match the carpet to our existing carpet and it looks beautiful. We would highly recommend Valley Carpet One. They have an amazing new showroom where we were able to find just what we needed.
Description of Work: Valley Carpet One replaced damaged carpet from a flood in our hall and den. They removed the old and installed the new carpet. Great Job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Response from Valley Carpet One
Hi [Member Name Removed]... thanks for sharing your Valley Carpet One experience on the Angi platform. Happy to hear that Sandy and our team were able to provide the services you required. Let us know if we can be of service on a future flooring project. Thanks again... Marty

Chris T.
08/2023
5.0
carpet installation
  + -1 more
I had a custom order and am so happy with how it turned out. I highly recommended Valley Carpet One! They exceeded my expectations with their great work and excellent customer service!
Description of Work: Cutting one long carpet area rug into two rugs, and binding.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Valley Carpet One
Hey [Member Name Removed]... thanks for finding us on Angi and sharing your Valley Carpet One experience on the Angi platform. We appreciated the opportunity to help you with your area rug transformation. Let us know if we can help you, family, and/or friends with a future flooring project. Thanks again... Marty

Lewis S.
10/2022
5.0
carpet installation
  + -1 more
Excellent - Order was perfect - received product and quantity ordered. The quality of the carpet was excellent.
Description of Work: Need carpet for stairs - referred to Valley Carpet One by a friend and ordered via website
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerald N.
10/2022
5.0
flooring contractor
  + -1 more
I was thinking about getting some new carpet for my three bedrooms, and remembered that I used Valley Carpet One for my Kitchen flooring. The flooring is beautiful, and still looks as good as it was when it was installed.
Description of Work: Kitchen flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Monette D.
10/2022
5.0
flooring contractor
  + -1 more
Great job in short notice. I needed to level a tile floor add on and have carpet installed. Valley Carpet One bid and did the job quickly AND beautifully. I couldn't have been happier with the workmen and women who respected my property (and my dogs). They did a great job and were a pleasure to have on site. Marty was overseeing the job from bid to completion to be sure the job was to my satisfaction. 100% will have Marty and his team work on my new home!!
Description of Work: Level poorly installed tile on uneven floor, install pad and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

Howard D.
10/2022
5.0
flooring contractor
  + -1 more
I've done business with this company times. I've never been disappointed. Advice, selection. scheduling, delivery and expert installation has always been provided. This is the place to go for flooring. I have and will recommend over and over again.
Description of Work: Last purchase was for LVP flooring for a newly converted garage to office. Excellent choice and install.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,300

Kelli P.
10/2022
5.0
hardwood floor
  + -1 more
Oh my goodness, I can’t even put into words how simple they made the process of changing out my flooring. Everything turned out beautifully, and there were zero issues. I would recommend them to all my friends.
Description of Work: I had my floors changed from mostly carpet, to hardwood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason B.
10/2022
5.0
carpet installation
  + -1 more
Phenomenal job with my sisters property, thank you and big appreciation.
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hyde S.
08/2022
5.0
carpet installation, flooring contractor
  + 0 more
Excellent as always. Third time I've used them and referred them to a friend and they did a great job!
Description of Work: Installed floors in my home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanna K.
08/2021
5.0
carpet installation
  + -1 more
The workers were on time, courteous and very neat. They cleaned up and left everything pristine. Carpet One was professional and caring. They came to the house, measured and advised. Wonderful personal service.
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

beryl A.
07/2021
4.0
flooring contractor
  + -1 more
very well. Samantha was very knowledgable and helpful in selecting patterns for all 3 rooms; offered to let me take home sample to see how the chosen patterns would work. overall, very satisfied w/ the results.
Description of Work: replace kitchen floor; replace 2 bathroom floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Dan R.
05/2021
5.0
carpet installation
  + -1 more
I can't say enough good things about this company. Everyone was truly a delight to work with and always very professional and very responsive. Tyler came out to our house to show us our choices and then made good on his promise to send us additional samples, which arrived very quickly. I was very impressed with him going the extra mile and working with us to find the best carpet for our budget. Tyler also answered all of our questions in a very timely manner and was there every step of the way to make sure the installation went smoothly. The installers were amazing; they took a lot of care in moving all of our items out of and back into each room and worked at an incredibly quick pace. Awesome company and awesome people. I highly recommend them!
Description of Work: New carpeting throughout the house (four bedrooms, approx. 2500 sq. ft.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Janet M.
03/2021
5.0
hardwood floor
  + -1 more
With the help of Samantha, I ended up choosing the most amazing wood flooring, Engineered Select & Better Yellow Birch Natural by Lauzon. It is gorgeous & I couldn’t be happier!! I love it better than the floors that I needed to replace. Samantha has amazing patience & was so helpful in my choosing the right flooring..Marty, owner of Valley Carpet One, only puts out excellent work. His team is friendly & competent. They know how to do an excellent job! Everyone was very professional.... Marty put my Mom’s flooring in many years ago & he also put in my first wood flooring in 2015. Both jobs were excellent in every way....
Description of Work: I needed my wood flooring replaced due to a slab water leak which damaged it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Carpet One
Hi [Member Name Removed]... thanks for your kind words. I hope you and your family are well. Mixed feelings: we were sorry to hear of your flooring damage due to the water leak, but happy you chose Valley Carpet One to provide you with another beautiful floor that you can enjoy for many years. I will make sure to share your comments with Samantha and the Installers... thanks again! Marty

Lori S.
03/2021
5.0
carpet installation
  + -1 more
Good quality carpet at a reasonable price. Kory made everything easy and efficient. Carpet layers were on time and professional.
Description of Work: Carpet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Valley Carpet One
Hi [Member Name Removed]... thanks for sharing your experience with [Member Information Removed] Carpet One to the other existing (and potential) Angie's List Members! I hope you and your family are well. I will be certain to let Kory and the installation crew know of your kind words. Please let us know if we can be of service on a future flooring project for you, your family, and friends... thanks again! Marty

Avi E.
03/2021
5.0
flooring contractor
  + -1 more
Clean, professional job. Looks great!
Description of Work: Carpet Repair Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$190

Response from Valley Carpet One
Hi [Member Name Removed] and [Member Name Removed]... thanks for your positive review. We appreciate your using Angie's List to find us... please let us know if we can be of service on a future flooring project... thanks again! [Member Name Removed]

Neal N.
02/2021
5.0
carpet installation, ceramic tile
  + 0 more
We replaced the carpet and put tile in the kitchen and bathrooms in our condominium. The colors, style, and quality that we picked out are just right (thanks Tyler for your spot on opinions). The two crews that worked on the project were great. They often don’t get mentioned by name, but they will here. Thank you Mauricio and Josh for the beautiful tile work and thank you Aurelio, Alex, and Sergio for the job you did laying down the carpet. Go with Valley Carpet One!
Description of Work: Putting in new tile and carpet in a condominium

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Carpet One
Hi [Member Name Removed]... I hope you and your family are well. Thank you for your kind words. As a valued customer for 3+ years, the opportunity to provide our services to you again is greatly appreciated. I will be sure to share your message with Tyler, and yes acknowledging the installers is often overlooked for the skilled work that they provide. I will be sure to let them know as well... thanks again! Marty

james B.
01/2021
5.0
carpet installation
  + -1 more
Had a great experience with Kory and the installers at Valley Carpet One. Would highly recommend!
Description of Work: Runner for stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kellie H.
11/2020
5.0
carpet installation, flooring contractor
  + 0 more
Amazing! Joshua helped me decide on my vinyl and carpet choices! The installations where all very quick and easy! Everyone was beyond professional and if I ever had a question I always got a prompt response!
Description of Work: Carpeting and vinyl flooring installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Carpet One
Hey [Member Name Removed]... thanks for sharing your Valley Carpet One experience with the Angie's List Membership. We greatly appreciate the opportunity to provide your new floorings, and hope you have many years of enjoyment. I'll let Joshua and the installers know of your kind words. Stay Safe and let us know if we can be of service in the future... Regards, Marty

Karen J.
10/2020
5.0
carpet installation
  + -1 more
At the end everyone was very kind. Carpet looks really good.
Description of Work: Carpet was purchased and installed
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank T.
08/2020
5.0
carpet installation
  + -1 more
Very well. very responsive and on-time
Description of Work: Carpet Repair Work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jim M.
08/2020
5.0
carpet installation
  + -1 more
The whole experience was great. Our options were presented clearly, the price was fair, and the installation was much quicker than we expected!
Description of Work: Carpet installation on our staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D B.
06/2020
5.0
carpet installation
  + -1 more
EXCELLENT, EXCELLENT service & Installation. From the start, with CARPET sales rep: Tyler- professional and ‘awesome customer service. His carpet installers, JIM& RALPH were professional, efficient, +skillful, their yrs of experience showed in their superior work. Great team!! The TILE rep, Josh, great customer service as well & his installers, BENJAMIN & ROY were quick and skillful also. I would definitely use Valley Carpet & Tile again! Both Tyler & Josh returned calls quickly and I’m just so happy w/ the service they provided. Fantastic selection @ the showroom and everyone there is what customer service is all about!
Description of Work: Carpet & Tile Installation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddie C.
05/2020
5.0
carpet installation, flooring contractor
  + 0 more
Professional and great customer service
Description of Work: Re carpet the entire house
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

5836 Sepulveda Blvd, Sherman Oaks, CA 91411

http://www.valleycarpetone.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
432146
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation

FAQ

Valley Carpet One is currently rated 4.9 overall out of 5.

Sunday: 11:00 AM - 4:00 PM

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 5:30 PM

Valley Carpet One accepts the following forms of payment: Check,Financing Available
No, Valley Carpet One does not offer free project estimates.
Yes, Valley Carpet One offers eco-friendly accreditations.
No, Valley Carpet One does not offer a senior discount.
No, Valley Carpet One does not offer emergency services.
Yes, Valley Carpet One offers warranties.
Valley Carpet One offers the following services: Floor covering sales & installation, carpet, hardwood & hardwood refinishing, laminate, vinyl sheet & tile, & custom rugs.
Any Flooring Repairs, Installation of Consumer's Flooring, and Carpet Cleaning

Contact information

5836 Sepulveda Blvd, Sherman Oaks, CA 91411

http://www.valleycarpetone.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM