Rep was very courteous, prompt, and on point. Explain things to me so I would understand and even did a little cleaning/preventative maintenance at no cost.
Description of Work: Replaced fuses for my A/C unit
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
maggie G.
07/2013
2.0
plumbing
+ -1 more
Ram is a total cheater. My bathroom pipes were broken and I called him to come and fix it. In the process of fixing his men broke a different pipe (a much more expensive one I should add) and Ram charged me for it! What gives, Ram?! After I told him I'm not paying $700 for the new pipe that his men broke, he threatened to take me to small claims! The audacity!
Description of Work: Fixed
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$1,200
Kevin R.
04/2013
5.0
plumbing
+ -1 more
Ram Plumbing is the best. He came out and fix it at that time. He is the nicest professional guy.
Description of Work: Ram Plumbing fixed my toilet. He said that he just needed to seal it and put a ring on it. He did it for 15 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BERNICE W.
02/2011
5.0
plumbing
+ -1 more
I would call them back because they were good.
Description of Work: I used RAM Plumbing to install an extra faucet to get instant hot water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen P.
01/2011
5.0
plumbing, drain pipe
+ 0 more
I have used them for 4 years. He is great. I have also turned him on to a billion people and he is fabulous. He is the best plumber I have ever had. He is fast, reliable, fairly priced and clean. Overall he is terrific.
Description of Work: I used the services of Ram Plumbing about three months ago. They put in a new garbage disposal, made a new line out to my sewer and took care of basic plumbing needs like fixing leaks and all that stuff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
LISA S.
08/2008
2.0
plumbing
+ -1 more
I was not very happy with them. They spent a lot of time and the problem still isn't fixed. He and five guys came out and it's still not taken care of. He said he doesn't know what it is. He was supposed to fix something else. He said it was a pipe problem and it was actually a pressure problem.
Description of Work: We had some watercooling draining under some bushes in our backyard.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
$1,000
Response from Ram Plumbing
As you know my record with Angie's list is impeccable and all my reports are wonderful, as is my record of work everywhere else. The member called me because she had a drainage problem. We arrived at her house and informed her that we charge as follows: $175 for the first hour of work and for every additional hour we charge $150 per hour regardless on how many people will be working. She was also told that after the first hour I will tell her how much time it will take approximately to do the job. After I received her approval I began working. In the end I ended up charging her only $150 for the first hour. I also informed her that will be approximately 3 to 5 hours to do the job. We found that there was something plugging up her drainage from the house to the pit. 1. Her house contains two separate drainage systems that drain one into the street and the other into the pit. 2. We cleaned the roots from one set of pipes that go to the pit. The pipes had also dirt that covered the drainage completely we also cleaned that. 3. The other drain system by the pool we pulled roots from pipes. We inserted snake cable in and out of pipes which took a couple of hours. We reached a point where the snake did not pass. Therefore there is either a bigger problem or too much roots blocking the drain so it couldn't pass. So we into the pipes from the other end which is on the curb and inserted the snake and cleared the pipes from the side until the cable wouldn't go forward anymore, but the water did filter through and began draining, but not in full force. That was a second spot where there was a bigger problem which caused a blockage. After we completed I called the member and told her that I finished, and I also told her that either is a bigger problem in two separate places, that if she wants to fix it I have to come back and change the pipes. 4. We also fixed a leak for the sprinkler system- The member told me that she also had a problem with the sprinkler system, which we dug into to find the problem. We found a broken PVC pipe and we fixed it by replacing that section of the pipe and the fittings. After we were done she called me back and told me that she still has problems with the sprinkler system. We came back to check and we realized that one of the sprinklers head was under the grass so we extended the sprinkler head over to the top of the grass and we didn't charge her anything at all. Then she called me back again after a month and told me that she has more problems with sprinklers. We came back and checked the system and all the stations in that area. We capped all the heads to find out if the system has a leak from pipe, we didn't find a leak, we put back the heads and we waited more time to see where the leak is coming from. We found that the automatic sprinkler valve does not close completely. We replaced the automatic valve and we charged her for that part and labor. After about another month or two she called and said she still has problem with the drainage from the pool and I again told her about the two spots I originally told her she had to fix. I didn't hear from her anymore. She also did not send me a check until approx two months later and we did not charge her any late fees. Next thing I know I received a letter from you with her complaint.
KAREN C.
04/2008
5.0
plumbing
+ -1 more
Excellent work. Courteous, pleasant and he knew what he was doing!
Description of Work: Installed a new housing for Everpure under sink water filter & connected various water lines for that. Found a leak under sink that I didn't know existed and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
CELESTINE F A.
03/2008
5.0
plumbing, drain cleaning
+ 0 more
Ram arrived when he said he would, explained carefully what he thought should be done, came with the appropriate equipment and the number of men he needed, and cleaned up after he finished the work. He worked within the time frame he had indicated it would take for each job and was fair in his charges.
Description of Work: We had several problems: drains, indoor and outdoor that were blocked and a shower head that was leaking. Ram Plumbing unclogged the shower drain and fixed the leaking shower head by replacing a hard to find part. The exterior drains were more of a challenge - 3 of them clogged by tree roots. Ram found the obstruction and we had someone else dig down to the pipe so that portion could be replaced. Unfortunately, there were additional problems. Ram suggested removing the pavers and concrete foundation to replace another portion and was successful in unblocking the gutter drain. There are still two more poolside drains that are clogged and Ram has a thoughtful solution but will address that later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Leigh B.
01/2008
5.0
plumbing
+ -1 more
Very well. He was polite and responsive. A few weeks later we had a pipe break on the weekend and he came right out and managed to replace the broken pipe.
Description of Work: Repaired sump pump, cleared up some clogged drains.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ROBERT G.
09/2007
5.0
plumbing
+ -1 more
We were very satisfied with his work. He showed up on time and came ready to work. He took care of the problem and was able to take care of it in a timely manner. His price was also fair.
Description of Work: He repaired two leaky faucets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALBERT S.
07/2007
5.0
plumbing
+ -1 more
The installation went well. There was one person doing the work and he did show up on time. It took him about 45 minutes. This was a minor thing that I needed done, so I thought the price was perfect.
Description of Work: I had them install a new shower valve in my new bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
ALICE E.
06/2007
5.0
plumbing
+ -1 more
They were great.
Description of Work: An emergency repair of overflow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KEVIN L.
04/2007
4.0
plumbing
+ -1 more
I mentioned I found them through Angie's List and they were very responsive. The price for my job seemed reasonable. I've had them out several more times to do various odd/small jobs. Each time they were "Johnny-on-the-spot" and price was fair. Very responsive, on time.
Description of Work: Installed water line from sink, under the house, and to new refrigerator.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
LORRAINE B.
11/2006
3.0
plumbing
+ -1 more
He was only out for a short time. The price seemed high for the amount of work that he did.
Description of Work: He did some repair work on my home.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$225
David F.
08/2006
5.0
plumbing
+ -1 more
I was going out of town the next day and needed someone to repair a large leak under my kitchen sink that day. Ram Plumbing had an emergency number to call and came within two hours as promised. They were professional, knowledgeable, and courteous. They also noticed that my kitchen faucet wasn't turning properly and fixed that as well. I would use them again without hesitation.
Description of Work: Fixed leak under kitchen sink and repaired faucet that wouldn't turn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ROBIN S.
08/2006
5.0
plumbing
+ -1 more
Ram is the best in terms of workmanship and knowledge. He knows plumbing inside and out, carries a huge array of supplies, and is both extremely efficient and extremely fast. He always seems to have an army of young apprentices who he's teaching, but I've never seen him leave them alone on a job or even let them do the important steps, for that matter. I have used Ram for several jobs and the quality of his work never fails. Having said that, Ram can be exasperating too. He is not good about returning phone calls promptly, can take a week or more to actually agree to take on your job, and then is hard to pin down about his arrival time. If it's an emergency, he can squeeze you in, but if it's not, you have to really bird-dog him to get his attention. So, when I have a stopped up drain, I call Roto Rooter, but if it's a plumbing job that must be done right, Ram's the man, even if it takes a while!
Description of Work: Ran a water line in preparation to hook up the ice-maker for a new refrigerator. He's also done other work for me in the past (installed a new sink, installed a water heater, run new pipes from the street to the house.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$225
ALBERT S.
06/2006
5.0
plumbing
+ -1 more
Work was done professionally and quickly. What was most impressive was the prompt return of my initial phone call, scheduling the job for the next morning at my request, and the overall courtesy shown.
Description of Work: Replace shutoff & ballcock valves in toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
BERNICE W.
05/2006
5.0
plumbing
+ -1 more
Plumber was very accommodating. We called him late one afternoon and he came early the next morning to see what was needed. He returned shortly after with the necessary supplies, equipment, and helper. Only when he finished in late afternoon did he tell us that he was leaving for a vacation in Spain the next day. His skill, immediate attention, and cheerful willingness to rescue us from an emergency situation were notable.
Description of Work: Replaced leaking water supply line from street to house. Job took almost all day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
SYLVIA G.
09/2005
5.0
plumbing
+ -1 more
RAM IS A NEIGHBOR OF OURS. MY HUSBAND TOLD HIM ABOUT OUR PROBLEM AND RAM PROMPTLY CAME OVER TO ASSESS THE DAMAGE. HE GAVE US SOME TIPS ON HOW TO DRAIN THE SUMP PUMP BOX SO IT COULD BE ACCESSED FOR FIXING. THE NEXT DAY, EARLY IN THE MORNING HE SENT OVER TWO EMPLOYEES WHO BEGAN WORKING ON THE JOB. THEY WERE FAST AND THROUGH, PROFESSIONAL, FRIENDLY AND WELL PRICED.
Description of Work: SOMETHING GOT STUCK IN OUR SUMP PUMP WHICH CAUSED THE MOTOR TO CONTINUE RUNNING NONSTOP. THE MOTOR BURNED OUT AND NEEDED TO BE REPLACED. RAM PLUMBING ASSESSED THE SITUATION AND FIXED THE PROBLEM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Drain Pipe Installation
FAQ
Ram Plumbing is currently rated 4.6 overall out of 5.
No, Ram Plumbing does not offer free project estimates.
No, Ram Plumbing does not offer eco-friendly accreditations.
No, Ram Plumbing does not offer a senior discount.
No, Ram Plumbing does not offer emergency services.