AM PM Appliance Repair

The took the wine cooler to their place, fixed and brought back. When it still had a problem, they took it back again, spent two weeks trying to find the problem, made calls to the manufacture and did almost everything possible to fix, until it was discovered it was short created during manufacturing which was in a seal part which could not be accessed. They then refunded previous payments and made suggestions regarding where to go for a replacement. Could not be nicer or more professional

Both jobs went great!! The technician was very attentive and listened to my issue and to my proposed solutions. The company dispatch and it's staff worked with me to accommodate my schedule to the get both jobs done on the same day. They even cleaned up after themselves and informed me of what they had done as well as preventative maintenance for the future. I really enjoyed hiring this company and I would hire them again!

Technician was courteous and professional. He found the source of the water leak immediately and replaced the broken parts, then cleaned the coils so that refrigerator would operate efficiently.

I searched for the repair and I found AM PM. I chose them, because some of the customers said that they repaired older equipment. My oven is twenty years old. I wasn’t ready to get a new oven. I wanted to go to somebody who will fix the old one, and believe that the old one is still the good one and doesn’t have to be replaced after five, ten years. It cost $150 versus buying a new oven for $1500. So I was happy with the service, and it was immediate service. I called on a Sunday. I told them that it was not an emergency, but that I would like to have somebody come in the near future. The next thing Monday, they were here. With regard to price, I could not compare if it was too much or too little. I was just happy that I didn’t have to buy a new oven. It was some connection in the oven not linking. It didn’t take that long; maybe half an hour. But I was worried how much it would be costing us. It stayed within the estimate. They said that it might be $150 and that's what the man charged.

The service man took advantage of the fact that I wasn't physically present at the time of the call. He performed work that was not authorized by me and overcharged me for the work. When I had a subsequent repair person come, I was told that the work they performed wasn't necessary. He also lied about the length of time spent in my home. He attempted to bill me for these services and I have been harassed by phone calls at least 15 times. I told them I was very unhappy about being lied to, their attempt to overcharge me and the unnecessary repairs. I would urge others not to use this company. With the exception of this company, I have always been happy with my referrals from Angie's List.

We needed someone that same day, but the soonest AM PM could get to us was the next day. When they finally got here the guy diagnosed and fixed the problem in 30-45 min. They were the quickest to respond out of all of the companies I called.

They come as they usually do; explain what needs to be done and we approve or do not. They are always very punctual and we get fast responses. I will use them again

I had an excellent experience with them. They were very clear and fast.

Everything turned out well, and it was a good experience. The technician arrived on time, did a good job with the repairs, and cleaned up after himself.

My family and I had a very positive experience with this company that worked hard to accommodate our schedule. Their work was very accurate and they charged me exactly what they said it would cost. Best of all they cleaned the area they were in after they completed their work. Nice guys!

He was straight up and honest and said that because the dryer was 40 years old, I would end up putting more money into it than I could buy a new one for.

Spectacular service!!! Our Bosch dishwasher had been intermittently leaving water in the bottom and finally stopped draining at all. We had cleaned the filters but that did not help. We chose AM PM Appliance Repair on the basis of ratings and reviews on Angie's list. I called about 12:30 pm and was told that they could have someone there by 2 p.m. (This was amazing since Bosch service had said that they couldn't get anyone here for a week.) 20 minutes later the repairman was here, cleared the drain, explained what had happened and charged a better than reasonable price. Steve, the repairman, was professional, very polite, worked quickly, and left everything perfectly clean. So many thanks to AM PM for their service and to Angie's List for advising us so well.

I looked at several repair services on Angie's List. I called one who did not respond within a couple of hours, and moved on to AM PM Appliance Repair because of their rating. A live person answered the phone and said that someone would be out the next day between 11 and 2. Steve arrived at 12:30, and unfortunately got a parking ticket while coming up to get a parking pass. It didn't appear to affect his good nature. He diagnosed the problem as a gas valve coil, which he replaced in a matter of minutes, and suggested that the dryer be away from the back wall. The dryer is about 11 years old. I would use this service again, and will recommend them to friends. THE BEST!

They answered the phone promptly and scheduled a repair the next morning. The serviceman arrived on time, saw the dishwasher and whistled. He explained that it was 35 years old but that age might recommend keeping it, since more modern appliances are made more cheaply. He took it apart, retrieved parts from his truck and repaired it within an hour. The dishwasher works like new. :-)

Everything went well. They fixed the fridge for me. They tech new immediately what was wrong. He was very knowledgable. I wish he would have explained what was going on instead of me having to ask him.

LG refrigerator was running very hot. I looked up authorized repair services on the LG website and found AM PM Appliance Repair. I then looked them up on Angie's List. They had good reviews. I called the number and spoke with Robert of Robert's Appliance Repair. Robert came out, diagnosed the problem, ordered the parts and then returned as promised within a few days. He quickly removed and installed the new light and fan. While the refrigerator was pulled out from the recess, he cleaned the top of it and the floor underneath. Very efficient and helpful. I would use him again.

The two appliances turned out to have an identical problem -- broken motors. In both cases the issue was diagnosed quickly and repaired efficiently. The repairman (David) was knowledgeable, thorough and helpful. (He also had good advice on extending the life of the appliances.) Repairs were a bit pricey, although not unfair, given labor and the installation of new parts. Appointment times are made in three-hour blocks -- e.g. between 9 a.m. and noon -- rather than a specific time, which might not be possible given the unpredictable nature of repair work; however, a shorter window does seem feasible and would be far more convenient.

We called AM PM to come out and investigate our washing machine since it was making a strange noise. The serviceperson came out the same day (on a weekend), but said that he needed to look at some information in the office before he could diagnose the problem. He said he would call within 2-3 days to let me know. A week later, when I still hadn't heard from him, I called the main line and explained my situation - the person who answered promised to look into it and call me back. ANOTHER week later, I called again and was told that my washer is not repairable. I can't speak for this company's actual service since all I had done was an in-home estimate, but it was very frustrating to have to call back repeatedly only to find out that I need a new washer anyway (I could have bought it and had it installed by now).

I asked for service from their website and they responded within 10 minutes! The job was to repair a Viking dishwasher. The technician came and diagnosed the problem: the intake water valve ($185) was broken. As they had to request the part, the technician came to install it. Everything worked as they promised.

The service man was excellent--went over and above to try to do the best repair possible. Scheduling, however, was a bit problematic. They had promised to have someone out and I stayed home from work and confirmed, only for them to call back and say they weren't able to come! However, after complaining that I thought I had a gas leak and this was serious, they did get someone out that day, although later than originally scheduled.

My dryer has making a horrible bumping sound, and it turned out the roller was out of alignment. They sent a man out immediately. He was like the Yoda of washer/dryer repair. This guy clearly loves his job and has been doing it forever. He was actually excited to diagnose the problem and sort it out, which he did without needing additional parts. If he was a character in a movie you wouldn't have believed it.

They came promptly, were polite, and fast.

They were great. The repairman was very helpful and knowledgeable. He was great. He was very thorough. Their price was what I expected and it wasn’t a surprise. I would use them in the future.

We had good luck with them. I don’t remember how much we spent. Their price was reasonable. Their work was fine. They were a little pricey. We would use their services again in the future.

After trying so many repair people on this list who did not get back to me I called AMPM. They were great. Came out same day on time to look at my dishwasher and fridge. They sent a team for each appliance. They diagnosed the problems within a few minutes, the fridge was fixed right away and the dishwasher they recommended to get get a replacement because of the cost. Honest, punctual, and really know what they are doing. I will definintely be using them again.