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Referral Carpet & Upholstery Care

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile

About us

Owner operated. No subs. Charges a flat rate. Travel charges may apply. Extra charge for after-hours service.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning & Upholstery Cleaning.

Services we don't offer

Air Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.5
Showing 1-4 of 4 reviews

Sandra H.
10/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. Ben arrived on time, work performed as discussed and agreed upon. He's a hard worker who is very professional and takes pride in his work.
Description of Work: All carpet stains pre-treated ; carpets steam cleaned. Upholstery cleaned too. Very much needed due to puppy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy S.
09/2015
5.0
carpet cleaners
  + -1 more
Ben called and came out only to give me estimate was lower from my first estimate. He returned the next day, packed up 3 8x 11 area rugs and 5 other slightly small rugs. He also cleaned eight dinning room chair seats on the spot (my driveway). After two weeks he returned the eight rugs, and replaced them in each area. All the fridge on the rugs like new, and the color on the rugs stood out and make the rugs look like new. Great job. Friendly and very resonable.
Description of Work: Cleaned eight dinning chair pads, six machine made rugs- ( {4} 8x11, {1} 4x6, and {1} 9x3), 2 handmade rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Referral Carpet & Upholstery Care
I like to take the opportunity to tank Mrs. [Member name] for her kind words and we are so glad that she is satisfied with the job done.Her rugs only needed hand wash,which we have been offering along with restoration and repair of all kinds of area rugs for the last 30 years.We can also provide official appraisals for insurance or other purposes.

DAVID R.
12/2013
5.0
carpet cleaners
  + -1 more
They cleaned the carpets in three rooms. It took about 2 days for the carpets to fully dry, but that was OK because the carpets seemed to be cleaned more deeply than the previous two providers I used. I had previously used a company that used a dry method of cleaning and another that used steam. The carpets looked clean when they were done, but after a couple of weeks the stains started to reappear. I believe that was because the stains began wicking up from deeper in the carpet. With this service that was not a problem. There were some stains that couldn't be removed completely, but at least I could see that immediately and I didn't get any surprises with stains reappearing.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

10/2005
5.0
carpet cleaners, upholstery cleaning
  + 0 more
THIS CARPET COMPANY IS GOOD AND HE IS THOROUGH. MY FURNITURE IS WHITE SO I HAVE TO HAVE IT CLEANED OFTEN. THE CARPET LOOKED BRAND NEW WHEN HE GOT THROUGH WITH IT. I THOUGHT HIS PRICE WAS FAIR.
Description of Work: I HAD MY CARPET CLEANED AND 2 CHAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    11781 Southwood Dr, Saratoga, CA 95070


    Service hours

    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Ceramic Tile

    FAQ

    Referral Carpet & Upholstery Care is currently rated 5 overall out of 5.

    Monday: 8:30 AM - 7:00 PM

    Tuesday: 8:30 AM - 7:00 PM

    Wednesday: 8:30 AM - 7:00 PM

    Thursday: 8:30 AM - 7:00 PM

    Friday: 8:30 AM - 7:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Referral Carpet & Upholstery Care accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Referral Carpet & Upholstery Care offers free project estimates.
    Yes, Referral Carpet & Upholstery Care offers eco-friendly accreditations.
    Yes, Referral Carpet & Upholstery Care offers a 10% senior discount.
    Yes, Referral Carpet & Upholstery Care offers emergency services.
    Yes, Referral Carpet & Upholstery Care offers warranties.
    Referral Carpet & Upholstery Care offers the following services: Carpet Cleaning & Upholstery Cleaning.
    Air Duct Cleaning

    Contact information

    11781 Southwood Dr, Saratoga, CA 95070


    Service hours

    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM