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Mr. Rooter Plumbing of Sonoma County

4.4(
12
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +3 more

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing & Drain Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.412 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
8%
2
8%
1
0%
Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 1-12 of 12 reviews
Joan M.
09/2017
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Very well, project started and finished on same day.
Description of Work: Sewer line to septic tank was full of tree roots and pipe needed to be replaced. Found damage on Friday and on Tuesday job was started and finished. Crew was professional, efficient and good to work with. Pricing was within average range.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Joan M.
09/2017
5.0
plumbing
  + -1 more
Completed job within the day..very efficient, professional and fairly priced
Description of Work: Needed faucet in bathroom replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joan M.
09/2017
5.0
plumbing, septic tank
  + 0 more
Went well...started project late on a Tuesday and finished late Thursday.
Description of Work: Septic tank had caved in after 50 years of use and needed to be replaced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Brenda C.
08/2017
5.0
water heater repair
  + -1 more
It was an emergency situation. He came and saved the day for me. It was a Saturday. He called me right back after I left a message. He came over and took care of what needed to be taken care of right away. I give him a good recommendation because he did save the day. He came recommended by a great friend of mine. He's a person in this area that I would vouch for. He did what he had to do. He responded so promptly to my message. The job was very good.
Description of Work: water heater had been leaking and had broke down, he drained the water heather and took it out
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Mark S.
07/2017
3.0
plumbing
  + -1 more
Work was completed on time and in a good manner
Description of Work: Water Line Replacement
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,500
Joan M.
01/2017
5.0
plumbing
  + -1 more
See above for full review
Description of Work: My main line was backed up and I called Mr Rooter. Someone was at my house that evening and found the problem right away. Roots in my sewer line was causing back up. David, cleared the line and the next day he was back out with camera to view line to septic tank. Lots of roots...was given three options to fix the problem. I would definitely call again. Staff in office were cordial, easy to discuss problem with and they kept me abreast of when service person (David) would arrive.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Diane C.
10/2012
5.0
plumbing, drain cleaning
  + 0 more
The service person showed up on time and promptly went to work. He was careful to be clean when coming in and out of the house. He explained to us what the problem was and how it should be fixed. Overall a positive uneventful appointment.
Description of Work: The garbage disposal was replaced and the drain was snaked about 40 feet.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mr. Rooter Plumbing of Sonoma County
Here at Mr. Rooter Plumbing, we strive to make every customer a happy customer and I am pleased to hear that we have exceeded your expectations. We always enjoy hearing about how our team has gone above and beyond in ensuring that your experience was a great one. Thank you for taking the time to write a review!
Tim F.
09/2012
4.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
Cleaned 2 french drains for me.
Description of Work: French drain cleaning.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$348
Jim K.
06/2012
2.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
Not well-----had video inspection of sewer line, for which they charged $950, and then they gave us an estimate of $10,000 to do a trenchless sewer pipe replacement. I did not doubt the need for replacing the pipe, but the estimate seemed way too high (I was still reeling from the cost of the video inspection, which seemed high. We later contacted Toto's, who did an inspection at no charge, and did the entire replacement for slightly over half of what Mr. Rooter asked.)
Description of Work: Video inspection of sewer line.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$950
Vincent B.
06/2012
5.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
There was a tenant living at the home but they were not impacted for more than 24 hours. The staff was nice, polite, and respectful. They had quite a team out so they could complete the work quickly. I was very pleased with their service.
Description of Work: They repaired a clogged and broken sewer line in one of my rental homes.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Toni B.
06/2012
5.0
water heater repair, plumbing
  + 0 more
They did a good job. The service turned out well. They explained exactly what they were doing. They were thorough and left things clean.
Description of Work: They installed a new water heater.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather G.
04/2012
4.0
plumbing
  + -1 more
I like the fact that they are able to be there 24/7 without a holiday or weekend charge. They were very professional. They gave me several options to fix my plumbing problem. As a team, we selected the one that I thought would be the best solution in the long run. They have a good system, but they are a chain. They are not a local shop. They do everything very well, but I prefer to support a local over a franchise. I would use them again in the future.
Description of Work: They installed a new clean out trap for our plumbing.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Response from Mr. Rooter Plumbing of Sonoma County
Member, Thank you for your review! We really appreciate your positive feedback. A great fact about our company is that we are locally owned and operated, and we also try and use vendors that are local to Sonoma County! All 25 of our team member's live in Sonoma County as well. Again, thank you for your feedback. We look forward to serving you in the future.

    Contact information

    1025 N Dutton Ave, Santa Rosa, CA 95401

    http://santarosa.mrrooter.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Water Heaters,
    Septic Systems,
    Water Filtration and Softening

    FAQ

    Mr. Rooter Plumbing of Sonoma County is currently rated 4.4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Mr. Rooter Plumbing of Sonoma County accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Mr. Rooter Plumbing of Sonoma County offers free project estimates.
    Yes, Mr. Rooter Plumbing of Sonoma County offers eco-friendly accreditations.
    Yes, Mr. Rooter Plumbing of Sonoma County offers a 10% senior discount.
    Yes, Mr. Rooter Plumbing of Sonoma County offers emergency services.
    Yes, Mr. Rooter Plumbing of Sonoma County offers warranties.
    Mr. Rooter Plumbing of Sonoma County offers the following services: Residential & Commercial Plumbing & Drain Cleaning.

    Contact information

    1025 N Dutton Ave, Santa Rosa, CA 95401

    http://santarosa.mrrooter.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day