Moore Home Services

Technician was great and got it done quickly. Explained everything.

I've been using them for 10 years. Very thorough and honest. Transparent and on time. They actually did more from what I expected. They technician are quite knowledgeable. Also, they guarantee their job because they want the 100% customer satisfaction.

Moore services my HVAC every six months. The crew that came out for my recent call, have been to my house before. Nice to see familiar faces. My main sewage drain clogged in front of my house at 4:50 pm. I called Moore and you’re team came out in 30 minutes. The crew had it unclogged at 5:40 pm. I couldn’t believe it. I was considering taking my family to a hotel. With that clog, staying in the house was not possible. You guys are awesome!!!

Great. They were very thorough, checking the air ducts, measuring the temperature of the air leaving the ducts, and explaining the problem to me. I received a call the day of the appointment refining their ETA, got a call when they left their previous appointment and received an accurate final ETA. The workers wore masks, had uniforms, identified themselves, wore disposable booties in the house, were very professional and courteous.

Very well. Mike and his partner, Emanuel, were very polite and Efficient. They were informative about my option. Good guys, also

They installed new heating system and part of the contract was to repair ductwork. They did not. When I called they came back to look at the issue and NEVER contacted me again. Ductwork is on the ground and I have to Pay someone else to repair. Salespeople will tell your whatever you want to hear. Beware

They provided an estimate which was broken down very well, responded quickly and were professional.

Very well. Very impressed with the service.

Timely, one pickup that was corrected and another that has taken too long and still not fixed. It is supposed to be taken care off soon.

Replaced 29 year old furnace and installed new AC. Very happy with price and service. Would recommend.

One of the best service people we have had in our home, ever. This woman knew what she was doing.

Fine. Service was prompt and efficient.

not enough hot water originally. return visit much better. a faucet clogged after instillation. replaced at no charge

Pushy salesmen trying to upset and too expensive.

They were on time, respectful of our home and extremely neat. This was a two day job and when they left you would not know they were even here.

They did a fine job. They were expensive but they did everything they said they were going to do. They followed up with the town for the permit, they did a fine job. The install took about 2 days.

I wasn't there that day. My experience with them has been very positive.

They won't work on wall heaters unless they install them.

I would recommend them. I am satisfied with them. They did it on different addresses I have. Pricing is fair. There was just one guy for about an hour.

They're great. I can't remember the cost.

It was fabulous. They did a great job. There was just one tiny little bubble I wouldn't have like to have seen them do. They put in a new thermostat, which I love, I can control it with my thumb. I can be upstairs and turn the AC on. But the wiring to where the old thermostat was wasn't quite capable of having the new thermostat which could've controlled more stuff like the 2 stage and so on. It wasn't adequate. They could of fished the wire through but they didn't want to do it but that wall has a mirror backing. I think they should have done it. I heard the objections but I didn't insist because I thought if I insist they are sure, just because this is the way things go, they will crack the mirror anyway. I think they could of done it if they were careful enough. I had a feeling their price could've been better but on the other hand, they're reliable, honest and have great guarantees and stuff. They do have a warranty, no questions asked, if you don't like it, we'll pick it up. But I'm thinking, if they did that, where would this get them? They hauled my old furnace off long ago. Definitely an A on professionalism. I would use them again, in fact, that's how I knew about them. Every year they've had this $19 coupon thing where they come out and service your AC and your gas furnace. I used that a few years in a row and I really liked that they'd say, "your furnace is getting a little old, you should probably think about replacing it". But they were not at all salesy, pushy, have to replace it now. So when it started making alarming noises, they were the ones I called. 2 workers came to install the unit.

There was no charge.? That was under the warranty.? They're awesome.? They did charge me for a new filter because it needed one.? I thought I'd go ahead and have them replace it because they were here. I was kind-of hoping that it would be included, but it wasn't. That's their standard practice.? It would be nice if it was part of that free final test, check-up, whatever, that they did a free filter.? I will also be taking advantage of their $19 check-up every year.? They also have a thing you can pay $15 a month and that includes all check-ups and stuff and if you have a repair, you get a discount.

They were fine. There was no charge for the estimate. Our house is three floors of open architecture so it just didn't work for us. Yes, we would use them again the future.

We have a maintenance program with them. We have an annual rate.

I'd give them an "A" for overall experience of the estimate. They didn't get the cheapest furnace so it might have been a good price I don't know. They were responsive.