Moore Home Services

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

Moore Home Services is an award winning, family owned & operated business serving Sonoma, Marin & Napa Counties. We provide expert service, repair, design & installation of all your residential & light commercial heating & air conditioning needs. Matched with our industry leading customer service and system evaluations, we are the "Best Value for the Dollar" company around. Please contact us today for your FREE system evaluation! We look forward to meeting you!

Business highlights

15 years of trusted experience
Se Habla Español

Services we offer

Heating & air conditioning repair, maintenance plans, home energy audits approved for Energy Upgrade Ca rebates, air sealing, wall and attic insulation, duct replacement, furnace replacement, Ac replacement, water heaters replacement, plumbing and drain services.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects


Photos of past projects

Reviews

4.8383 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 326-350 of 383 reviews

Holger S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [member name removed], Thank you for your "A" Review on Angieslist.com. We greatly appreciate your Business and Support of our Locally Owned and Operated Service Company. We look forward to being here to serve you for many years to come. Welcome to the Moore HVAC Family! Sincerely, Jon Diamond co-owner

Pamela G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced our heater. |Unfortunately, we had an over sized heater installed in our house several years ago by a local company that gave us a really good deal on what was probably a close out heater and not suitable for the size of our house (which we learned later). |Over the years, when we had service men out, they pointed out the heater was over sized but never explained why. The guys from Moore were the first ones who did that. The problem was that the heater would be blowing the air through the duct system that was too small, kind of like having asthma, which I do! (This is my analogy not theirs.) Our heater was always overworking trying to move the air so it was always noisy and wearing itself out. |Convincing my husband to replace our heater was the hardest part, but they answered all his questions until he finally consented. |Since we've had the heater replaced, it is quiet and our PG&E bill has dropped by $50 per month. |We had follow up inspections once the new heater was installed and they discovered a couple of their own mistakes and quickly corrected them. The following year (2014) when we had the next inspection, they found our Air Scrubber was not working so replaced it at no cost. |We were able to apply for interest free financing which made is much easier to agree to the expense of the new heater. |I am happy with the heater and the service provided by this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Moore Home Services
Hello [Member name removed], WOW...thank you for your Amazing "A" Review on angieslist.com. It warms my heart to hear you explain your personal experience with Moore Heating & Air Conditioning. Especially being that you have had over a year being part of our Family and you have had several visits and opportunities with our Service. Thank you for your Business and Support of our Locally Owned and Operated Service Company. Because of folks like you we have been able to provide steady jobs for over 30 Families in our community. :) Have a Great Day! Sincerely, Jon Diamond co-owner

Kate P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [Member Name], Thank you for your "A" Review on angieslist.com. We greatly appreciate your support and we look forward to being your "Go-To" Service Company for many years to come. Have a Great Day! Sincerely, Jon Diamond co-owner

Richard H.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: check up

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


Response from Moore Home Services
Hello [removed member name], Thank you for your Review on angieslist.com. We greatly appreciate the opportunity to learn and grow from your experience with Service. I apologize that we were unable to deliver 100% Satisfaction for your needs. We are human and we do make mistakes so your grace would be greatly appreciated. We take these situations very seriously in our Organization and I would be forever in your debt if you would give us an opportunity to make things right for you. Please call me directly at (707) 396-0960. Thank you for your Business and Support of our Locally Owned and Operated Service Company. Folks like yourself have allow us to provide steady jobs to over 30 families right here in our backyard. I look forward to your call. Thank you Have a Great Day! Sincerely, Jon Diamond co-owner

Natasha M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Moore Home Services
Hello [removed member name], Thank you for your "A" Review on Angieslist.com. We greatly appreciate your Business and Support of our Locally Owned and Operated Service Company. We look forward to being here to serve you for many years to come. Have a Great Day! Sincerely, Jon Diamond co-owner

Theresa J.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The person who showed up knew what he was doing and offered good advise on my heater issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Moore Home Services
Hello (member name removed)Thank you for your Wonderful Review of Moore Heating & Air Conditioning. We greatly appreciate your Business and Support of our Locally Owned and Operated Company. We look forward to being your Go-To Service Company for many years to come. Thank you Have a Great Day! Sincerely, Jon Diamond co-owner

Robert A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Performed a periodic maintenance service on our current furnace and gave us advice on selecting and purchasing a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12.95

Response from Moore Home Services
Hello (Members Name) Thank you for Trusting Moore Heating & Air Conditioning with the Service of your existing HVAC System. We greatly appreciate your Business and Support of our Locally Owned and Operated Service Company. We look forward to being here to serve you for many years to come! Sincerely, Jon Diamond co-owner

Robert D.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [member name removed], Thank you for taking the time to review Moore Heating & Air Conditioning on angiestlist.com. We greatly appreciate your review and your business. We look forward to being your "Go-To" Service Company for many years to come. Sincerely, Jon Diamond co-owner

Shekita S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Dale from Moore Heating and Air Conditioning was friendly and professional. He quickly identified the issue with my air conditioning unit and fixed the problem in a reasonable about of time. I would use Moore Heating and Air Conditioning again. Thank you, Dale!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [member name removed], Thank you very much for your Review on angieslist.com. We greatly appreciate your complements to Dale and Moore HVAC. Thank you for Trusting us with your Project. We look forward to being here to serve you for many years to come. Have a Great Day! Sincerely, Jon Diamond co-owner

Mirna M.
10/2014
1.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: Nothing. My thermostat say heater and cooling. It was not cooling. I asked to come; they say I did not have air condition it was a wrong thermostat. $40 dolls.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$40

Response from Moore Home Services
Good Morning [Members Name], We have done our very best to find your information in our Database however nothing came up. I would like to send my deepest apologies if your review is in fact about our Company. However I think that this review may be meant for another company. One thing that I know is that we stand behind what we say and what we do. In fact we have the Best Guarantee in the Business. We offer a "100% Right...or 100% Free" Guarantee. I would ask that you please call my cell number and get me directly to discuss where we should send your 100% Refund for what you have paid. We are Fair and Honest people who do make mistakes but we stand behind them and we always make things right when given the opportunity by the homeowner. I am sorry that you had this experience and I look forward to your call so that we can sort this out. Thank you for your time and your quick reply. Sincerely, Jon Diamond co-owner Cell # (707) 396-0960

Rowland G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Moore Home Services
Hello [member name removed], Thank you for your Review on Angieslist.com. We greatly appreciate your support.We look forward to being your "Go-To" Service Company for many years to come. Have a Great Day! Sincerely, Jon Diamond co-owner

Keith K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They replaced a furnace fan motor. Complicated story, but I had the original on hand and they swapped it in for one that was inappropriate. David was cheerful, knowledgeable, and efficient. The price was reasonable and he remained on-site long enough to make sure all systems were functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Moore Home Services
Hello [Members Name], Thank you for your Review on Angieslist.com. We greatly appreciate you Trusting us with your Repair Project. We look forward to being your "Go-To" Heating and Cooling Company for many years to come. Have a Great Day! Sincerely, Jon Diamond co-owner

Rick B.
09/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: replaced heating and air conditioning units and ducting modifications

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [Removed name], Thank you for Trusting Moore HVAC with your Furnace Installation. We greatly appreciate your Business and Support of our Locally owned and Operated Company. We look forward to Serving you for many years to come! Have a Great Day! Sincerely, Jon Diamond co-owner

martha G.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The company can not do what I need done. I would like a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Moore Home Services
Hello [member name removed], I apologize that we do not perform the work that you were looking for. Please contact Angieslist for a Full Refund of your investment. If for any reason you have issues with your Refund please do not hesiate to contact me directly at (707) 396-0960 and I will personally help you. Have a Great Day! Sincerely, Jon Diamond co-owner

Joe K.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced parts for furnace. Performed excellent work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Moore Home Services
Hello [member name removed], Thank you for continuing to Trust Moore Heating & Air Conditioning. I know that we had a rocky start the fist time that you used our Service and that you had the Grace to allow us another opportunity to serve you. Thank you for that. If you should need anything in the future please do not hesitate to call us anytime. Have a Great Day! Sincerely, Jon Diamond co-owner

Jim W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: furnace replacement and air conditioning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Response from Moore Home Services
Hello [member name removed], Thank you for Trusting Moore Heating & Air Conditioning with your Furnace Replacement and AC Service. We greatly appreciate your Business and Support of our Locally Owned and Operated Company. You have helped to employ steady jobs for over 28 family right here in our back yard! That does not go unnoticed. Thank you. We look forward to serving you for many years to come. Your in good hands my friend and we will be here when you need us in the future. Have a Great Day! Sincerely, Jon Diamond co-owner

Drusilla R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great work!Couldn't ask for better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Moore Home Services
Hello [member name removed], Thank you so very much for your Review. We greatly appreciate you Trusting us with your business. Your in good hands now. We will not let you down. :) Have a Wonderful Day!

jack B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Ryan Smith performed a check of my a/c system. He was great. Very professional, friendly and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Response from Moore Home Services
Hello [removed member name], Thank you for your review on Angieslist.com. Ryan is a great asset to our Team and we love to share these glowing reviews with our co-workers as well as future costumers. We look forward to serving you for many years to come. Have a Great Day! Sincerely, Jon Diamond co-owner

Vicki R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Moore Heating & Air Conditioning came to my home to perform an annual inspection/tune-up on my air conditioner. 'Steve' was prompt and identified himself at the door. He asked me questions to determine if I had any concerns then went about his work. Upon finding some irregularities in my heating system he made sure that those were adjusted and that I would not have problems in the future. He went above and beyond, without an additional charge, to make sure that my entire system was safe and operating at its best. Moore will be my go-to company far into the future. Their professionalism and concern for the customer sold me. Thank you Steve for representing your company in this manner! I highly recommend Moore Heating and Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Moore Home Services
Dear [member name removed], Wow....I love your review. Thank you very much for taking the time to post it for the public to see. It just warms my heart as an Owner to hear from our Customers and to see that our Technicians are actually doing what we teach them. :) We pride ourselves on operating Moore Heating & Air Conditioning with Character, Honor and Integrity. It sounds like Steve did just that. Your works "over and beyond without charging you more"......now that's how you should always feel after a Service Call. We will get great joy out of sharing your Review with our Team and our future Customers. We appreciate your Business and Support! Your in good hands now and we will not let you down, now or in the future. Thank you Have a Great Day! Sincerely, Jon Diamond co-owner

Robert F.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection and filter change - cordial service person - we have a good perspective regarding future HVAC cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Moore Home Services
Hello [Members Name], Thank you for your Review. We greatly appreciate your feedback. We hope to become your Go-To Service Company in the future. Please let us know if we could have done anything better or different to have exceeded your expectations. Have a Great Day! Sincerely, Jon Diamond co-owner

Marina M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased the Angie's list offer for an AC/furnace safety check and tuneup. The technician was polite, respectful, and did a wonderful job. My HVAC system is old and I half-expected some sales pressure to buy a new one, but the technician didn't try any such thing. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Response from Moore Home Services
Hello [member name removed], Your Review is music to my ears! We pride ourselves on operating Moore Heating & Air Conditioning with Character, Honor and Integrity. NOT high pressure sales. So I am very happy to hear your personal experience with our Team. With an older unit sometimes we do have to deliver bad news, I am happy that we did not have to in this case and very happy to hear that you felt our Technician was Polite and Respectful. Thank you We look forward to being your Go-To Service Company in the future and we are very grateful for the Trust that you have already extended to us. Have a Great Day! Sincerely, Jon Diamond co-owner

Wilfred L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [member name removed], Thank you for your Review. We greatly appreciate your Business & Support! Sincerely, Jon Diamond co-owner

Linda G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced fuse and installed starter motor on aging air conditioning unit to help it function better

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Moore Home Services
Hello [member name removed], Thank you for your review on Angieslist. We greatly appreciate your Business and Support of our Locally Owned and Operated Service Business! We look forward of serving you for many years to come. Sincerely, Jon Diamond co-owner

Katherine J.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: replaced a furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [member name removed], Thank you for your review on Angieslist. We greatly appreciate your Business and Support of our Locally Owned and Operated Service Business! We look forward of serving you for many years to come. Sincerely, Jon Diamond co-owner

Idajane D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He checked my air conditioner and furnace. Told me any future possibilities as to replacements, etc. ;cleaned and then explained the workings of the two. We bought the membership in their service for a sum because it sounded good. He was extremely thorough! Excellent service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moore Home Services
Hello [member name removed], Thank you for your review on Angieslist. We greatly appreciate your Business and Support of our Locally Owned and Operated Service Business! We look forward of serving you for many years to come. Sincerely, Jon Diamond co-owner

Contact information

3321 Industrial Drive, Santa Rosa, CA 95403

http://www.moorehomeservices.com

Service hours

Sunday:
7:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
1051850
Trade License Locale
California
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Sewer Cleaning,
Insulation

FAQ

Moore Home Services is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 4:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Moore Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Moore Home Services offers free project estimates.
Yes, Moore Home Services offers eco-friendly accreditations.
No, Moore Home Services does not offer a senior discount.
No, Moore Home Services does not offer emergency services.
No, Moore Home Services does not offer warranties.
Moore Home Services offers the following services: Heating & air conditioning repair, maintenance plans, home energy audits approved for Energy Upgrade Ca rebates, air sealing, wall and attic insulation, duct replacement, furnace replacement, Ac replacement, water heaters replacement, plumbing and drain services.

Contact information

3321 Industrial Drive, Santa Rosa, CA 95403

http://www.moorehomeservices.com

Service hours

Sunday:
7:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM