Moore Home Services

4.8(
383
)

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

... +4 more

About us

Moore Home Services is an award winning, family owned & operated business serving Sonoma, Marin & Napa Counties. We provide expert service, repair, design & installation of all your residential & light commercial heating & air conditioning needs. Matched with our industry leading customer service and system evaluations, we are the "Best Value for the Dollar" company around. Please contact us today for your FREE system evaluation! We look forward to meeting you!

Business highlights

16 years of trusted experience
Se Habla Español

Services we offer

Heating & air conditioning repair, maintenance plans, home energy audits approved for Energy Upgrade Ca rebates, air sealing, wall and attic insulation, duct replacement, furnace replacement, Ac replacement, water heaters replacement, plumbing and drain services.

Amenities

Free Estimates
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects

Furnace Repair in North Bay, CA

Ac Repair

Photos of past projects

Reviews

4.8383 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
3%
2
2%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 251-275 of 383 reviews
Mick M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for taking the time to give our company an "A" score! Your continued trust in us has helped provide steady, year round work for over 80 Families right here in your backyard. We look forward to being able to serve you for many years to come. We are honored to have you in our Family! Sincerely, Krystle Hedrick
jack B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: great
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for your review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate your Business and Support of our Local Owned and Operated Service Company. I noticed you weren't completely satisfied with our pricing; as a Gold Club Membership you receive a lot of perks, including free tune ups, no charge diagnostic calls, and discounts on all service work done at your home. I would be happy to go over more specific pricing concerns with you if you are interested. Feel free to call me anytime! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Kay L.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 6 month maintenance. On monthly contract of $18.95.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate your business and support of our locally owned and operated service company. By you trusting Moore Heating and Air Conditioning with your project you have allowed us to provide steady year around work for over 80 Families right here in your backyard! We are honored to have you in our Family! Thank you for your great review! Sincerely, Krystle Hedrick
Ursula S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: fixed air conditioning unit. It went good, air conditioning was working when they left, but a little pricey.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Moore Home Services
Thank you for your review! We appreciate your Business and Support of our Local Owned and Operated Service Company. I noticed you weren't completely satisfied with our pricing; I would be happy to go over more specific pricing concerns with you if you are interested. Feel free to call me anytime at 707-243-4176! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Ileana S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Furnace Replacement & Installation of Tankless Water Heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Moore Home Services
Thank you for taking the time to write a review! We greatly appreciate your business & support of our locally owned and operated service company. We look forward to being here to serve you for many years to come. Welcome to the Moore HVAC Family. Sincerely, Krystle Hedrick
Idajane D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They sold me an sir scrubber last year. This year they just do a check on the furnace to make sure all is well with the unit.
Rating CategoryRating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for your great review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We are honored to have you as a member of our HVAC family and we look forward to being able to serve you for many years to come. Sincerely, Krystle Hedrick
William C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for taking the time to give our company an "A" score! We appreciate the positive feedback and are happy to welcome you into our Moore Family. We look forward to working with you in the future. Sincerely, Krystle Hedrick
Dana R.
02/2016
4.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Job was completed,and price was lower than other quotes, BUT DIDN'T pass the city inspection, because their workers had left old ductwork on the ground of crawlspace, and had to schedule to come out again, pass second inspection. Was a lot of phoning and hassle. Ironically, when they came out the second time to clear out old ducts, they left something else behind! I feel they should have offered me something for the hassle.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Moore Home Services
Thank you for your review! I am sorry that one of your first experiences with us wasn't phenomenal but I am happy to see that you gave us another chance and now use us on a regular basis. Thank you for being a Gold Club Member with us! By you trusting Moore Heating and Air Conditioning with your project you have allowed us to provide steady year round work for over 80 Families right here in your backyard! Sincerely, Krystle Hedrick
Ramon J.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have a yearly service maintenance contract. We renew it every year.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for your continued support! We are honored to have you as a member of our HVAC family. As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate you taking the time to write a review and share your experiences with us and appreciate you referring us to your friends and family. Your continued trust in us has helped provide steady, year around work for over 80 Families right here in your backyard. We look forward to being able to serve you for many years to come. Sincerely, Krystle Hedrick
Brian V.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for your review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. I noticed you weren't completely satisfied with our pricing; as a Gold Club Membership you receive a lot of perks, including free tune ups and discounts on all service work done at your home. I would be happy to go over more specific pricing concerns with you if you are interested. Feel free to call me anytime! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Charlene V.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Serviced furnance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Moore Home Services
Thank you for your great review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate your business and support of our locally owned and operated service company. By you trusting Moore Heating and Air Conditioning with your project you have allowed us to provide steady year around work for over 80 Families right here in your backyard! We are honored to have you in our Family! Sincerely, Krystle Hedrick
maryann N.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went very well |They replaced high temperature silicone seals
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$329
Response from Moore Home Services
Thank you for your review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate your Business and Support of our Local Owned and Operated Service Company. I noticed you weren't completely satisfied with our pricing; as a Gold Club Membership you receive a lot of perks, including free tune ups and discounts on all service work done at your home. I would be happy to go over more specific pricing concerns with you if you are interested. Feel free to call me anytime! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Antoni M.
02/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: installed a furnace, electronic air filter and humidifier. cleaned and replaced some ducts. It went well. Was fine tuned by techs on routine follow ups.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Moore Home Services
Thank you for your great review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff [Member Information Removed] more than one occasion. We appreciate your business and support of our locally owned and operated service company. By you trusting Moore Heating and Air Conditioning with your project you have allowed us to provide steady year round work for over 80 Families right here in your backyard! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Rick M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: It was great having them inspect my A/C. Will be using them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for taking the time to give our company an "A" score! We appreciate the positive feedback and are happy to welcome you into our Moore Family. We look forward to working with you in the future. Sincerely, Krystle Hedrick
Kevin W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
We appreciate the positive feedback and are happy to welcome you into our Moore Family. We look forward to working with you in the future. Thank you for taking the time to give our company an "A" score! Sincerely, Krystle Hedrick
Phil T.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yearly A/C service by Josh. On time, friendly, and appeared knowledgeable and willing to answer questions and narrate as work was performed. Not too much, but about the right amount of "upselling". I'll call them back as needed, and I'll always ask for Josh.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Moore Home Services
Thank you for your review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate your Business and Support of our Local Owned and Operated Service Company. I noticed you weren't completely satisfied with our pricing; as a Gold Club Membership you receive a lot of perks, including free tune ups and discounts on all service work done at your home. I would be happy to go over more specific pricing concerns with you if you are interested. Feel free to call me anytime! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Gloria S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnice and maintance contract
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Moore Home Services
Thank you for your review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate your Business and Support of our Local Owned and Operated Service Company. I noticed you weren't completely satisfied with our pricing; as a Gold Club Membership you receive a lot of perks, including free tune ups and discounts on all service work done at your home. I would be happy to go over more specific pricing concerns with you if you are interested. Feel free to call me anytime! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Daniel P.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Response from Moore Home Services
Thank you for your review! As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. We appreciate your Business and Support of our Local Owned and Operated Service Company. I noticed you weren't completely satisfied with our pricing; as a Gold Club Membership you receive a lot of perks, including free tune ups, no charge diagnostic calls, and discounts on all service work done at your home. I would be happy to go over more specific pricing concerns with you if you are interested. Feel free to call me anytime at 707-243-4176! We are honored to have you in our Family! Sincerely, Krystle Hedrick
Vicki R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have never dealt with a more helpful and professional company. Caring and accommodating to a fault, Moore's entire staff went above and beyond to help me resolve an issue. Cudo's to all of the Moore Heating and Air Conditioning team. They will be my 'forever company' in heating and air conditioning needs. I definitely recommend them! Moore's company is honest, it's technicians and office staff are knowledgeable, customer service specialists. They are competitively priced, friendly and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Response from Moore Home Services
We very much appreciate you taking the time to write a review and share your experiences with others! Hearing your kind words makes us very thankful to have you as a member of the Moore HVAC family! Your continued trust in us has helped provide steady, year around work for over 80 Families right here in your backyard. We look forward to being able to serve you for many years to come. Sincerely, Krystle Hedrick
Dayton C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Furnace tune up. Very professional job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Moore Home Services
Thank you for taking the time to give our company an "A" score! We are honored to have you as a member of our HVAC family and we look forward to being here to serve you for many years to come. Sincerely, Krystle Hedrick
Ruth L.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace heating unit & installed high air cleaner at heater
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Moore Home Services
Thank you for taking the time to give us a "B" score! I'm happy to hear that you were pleased with the work that we did in your home and that you will continue to use is in the future. I would love to speak with you more about your experience and see what we could do next time to take our score to the next level. Please feel free to call me directly anytime at 707-243-4176. Sincerely, Krystle Hedrick
Lisa P.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Extremely professional, polite, punctual. Absolutely would call them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Moore Home Services
Thank you for taking the time to write a review! We greatly appreciate your business & support of our locally owned and operated service company. Your trust in us has helped provide steady, year round work for over 80 Families right here in your backyard. We look forward to being able to serve you for many years to come. It would be fantastic if you could tell your friends and family about your experience with Moore Heating & Air Conditioning and help us get the word out into our community. A referral is the best way to support our Team! Thank you again. Sincerely, Krystle Hedrick
Catherine C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for taking the time to give our company an "A" score! We greatly appreciate your business & support of our locally owned and operated service company. We look forward to being here to serve you for many years to come. Sincerely, Krystle Hedrick
Conni W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: service contract. cleaning only. Javier was thorough and open to explain to me what he was doing, and why.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore Home Services
Thank you for your continued support! We are honored to have you as a member of our HVAC family. As being a part of our Gold Club Membership, I am happy that you have had the opportunity to visit with our staff on more than one occasion. It would be fantastic if you could tell your friends and family about your experience with Moore Heating & Air Conditioning and help us get the word out into our community. A referral is the best way to support our Team! Thank you again. Sincerely, Krystle Hedrick
Robert D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,000

Contact information

3321 Industrial Drive, Santa Rosa, CA 95403

http://www.moorehomeservices.com

Service hours

Sunday:
7:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Energy Efficiency Auditing,
Sewer Cleaning,
Insulation

FAQ

Moore Home Services is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 4:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Moore Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Moore Home Services offers free project estimates.
Yes, Moore Home Services offers eco-friendly accreditations.
No, Moore Home Services does not offer a senior discount.
No, Moore Home Services does not offer emergency services.
No, Moore Home Services does not offer warranties.
Moore Home Services offers the following services: Heating & air conditioning repair, maintenance plans, home energy audits approved for Energy Upgrade Ca rebates, air sealing, wall and attic insulation, duct replacement, furnace replacement, Ac replacement, water heaters replacement, plumbing and drain services.

Contact information

3321 Industrial Drive, Santa Rosa, CA 95403

http://www.moorehomeservices.com

Service hours

Sunday:
7:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM