Moore Home Services

heating & cooling contractor

About us

Moore Heating/Cooling/Plumbing is a Family Owned & Operated Business Serving Sonoma, Marin & Napa Counties. We provide Expert Service, Repair, Design & Installation of all your Residential & Light Commercial Heating & Air Conditioning needs. Matched with our Industry Leading Customer Service and System Evaluations we are the "Best Value for the Dollar" Company around. Please Contact us Today at (707) 857-7773 or info@moorehvac.com for your FREE System Evaluation. We look forward to meeting you!

Business highlights

16 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8186 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 151-175 of 186 reviews

alex s.
03/2013
N/A
Very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

susan n.
01/2013
N/A
Totally satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron or Charlotte S.
11/2012
N/A
This Cpmpany, Moore Heating was very impressive, knowledgeable, and customer friendly. One owner comes to the house and explains every step of the way. He also measures the home because he wants to make sure of the correct size of unit for the home. Very Proffessional in the presentation. We were Very pleased. We can bearly hear the new heater turn on. Great Company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,622

Brenda S.
09/2012
N/A
They were great! I was very impressed. Marlo worked very hard to deal with a difficult situation at my home. I had ordered my own furnace ahead of time, and hired him to install it. When he arrived he was ready to get to work and it turned out that unbeknownst to me I had purchased the wrong furnace. YIKES! I had tenants moving into the property in just 3 days and I really needed the work done pronto. Marlo was a hero! He went to the store, purchased the right furnace for my house and got it installed at a great price within 24 hours! Couldn't have been happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim D.
07/2012
N/A
Good work, professionally done. Lin Ward did an outstanding job of designing, describing and selling the project, and Jason and Steve did a great job with the installation. I definitely feel I chose the right contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff C.
07/2012
N/A
Jon at Moore Heating gave us the best service we have ever had. He was helpful, professional and had the best price to value by far. The installers were on time and since we work out of our home, they were respectful of our time and conditions. They left everything clean and tidy. We would absolutely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael d.
05/2012
N/A
first class

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Edda M.
05/2012
N/A
Excellent all around. Courteous, knowledgeable, helpful. It was not the lower price, but I considered it to be the best for my needs.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dean C.
05/2012
N/A
Good, no BS, quote. Understood our needs and didn't try to oversell. Work done quickly, professionally and cleanly. Would not hesitate to call these guys again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John T.
03/2012
N/A
On time, very professional and responsive to questions and ohone calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john s.
03/2012
N/A
The work crew was net, quick,and very efishent. I would reuse Moors Heatting and Aircondition for any service Ineed again in the futuer.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

pamela b.
02/2012
N/A
We met with Jon Diamond, one of the owners of Moore Heating & Air Conditioning. He discussed our options and gave us his recommendation for the type of system he felt would best fit our needs. He gave us a start and completion date for our project for the following week - complicated by the fact that we would have 22 people at our home for a party at the end of that week. His crew were there on time, completed the project early and left the property looking as though nothing had happened except for the two new heating systems installed. Perfect!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geri R.
02/2012
N/A
Moore Heating exceeded our expectations in all aspects; from the bid to completion of our project, (entire HVAC & duct work system). Follow-up was outstanding, quoted price was the price (no surprises), entire team was polite, professional, & respectful of our home. Arrived on time, daily job site clean up & debris removed. This company provides excellence in service & pride in workmanship. We highly recommend Moore Heating to anyone needing their services. Other companies could learn from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry A.
01/2012
N/A
Absolutely outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda P.
01/2012
N/A
We did quite a bit of checking around and getting estimates before deciding to go with the Moore Heating & AC team. We were impressed by the thorough and professional installation plan and cost estimate we were given by Jon. He took everything into consideration- ie: most efficient layout, most cost-effective equipment suitable for out specific heating needs, etc. Jason and Steve, the installers, were skilled, personable and professional. They did any expert job, and cleaned up fastidiously! They capably answered questions and provided information about the system's operation. (And they were very sweet to our little dog!)

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

CHARLES D.
12/2011
N/A
very professional start to finish

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
11/2011
N/A
No Hassles. No Hidden Charges. Very Easy to Work with. This is the Contractor you want to hire. You know the problem with most contractors: You don't know what to ask for. Then the project starts. You see or remender something you didn't think about. You get charged an outrateous amount for an "after the fact" middle of hte project senario. These guys didn't do that. What was needed was done at the cost of the original estimate. I didn't need to be an expert at heating and air (which I'm not) and they didn't take advantage of my inexperience to get extra money during the project. I felt save in their integrity. These are the good guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ralph M.
08/2011
N/A
They arrived early, worked all day and provided an excellent product. Very professional and knowledgeable crew. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James W.
07/2011
N/A
Oh boy! What can I say about these people that hasn't already been said. They are VERY PROFESSIONAL, plus, they are also very gracious and nice. Sometimes, you can find someone that's very efficient, but has no people skills, and you can also find some that have people skills galore, but they don't do the work right. These guys have both. We are very, very happy with what they've done, and would recommend them to anyone. One more thing, my wife is a day sleeper, and they took great care to not disturb her as much as possible while she slept. Not too many people would do that.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jan M.
06/2011
N/A
Very satisfied with the job done! Was completed when promised. Very nice to work with and highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark P.
06/2011
N/A
These guys are as good as it gets. We had four estimates for our furnace replacement and duct improvement work. Jon Diamond's thoroughness, integrity, and communication was by far the best. The price was also very fair.

Then, the work of Curtis and his crew surpassed any of our expectations. They transformed a byzantine heating system into a perfect one. Curtis explained carefully everything they were doing and also educated us in how best to use the system. Importantly too, he was a joy to work with. And they also cleaned up every speck of debris from the work, as well as carefully removing and disposing of all of our old system.

If I could give them more than five stars, I would.
And, by the way, this was totally unsolicited. It's a pleasure to give Jon, Curtis, and the company a plug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Frank A.
05/2011
N/A
Morre HAC did an excellant job at the right price. I replaced my complete system including the furnance and AC unit. I received 4 bids. Moore was not the most expensive or the cheapest but sells quality products and takes the time to make sure the cusomer gets what they need and fully understands what will be a done and when. Simply states; Moore is honest, delivers on their promises and if you have a question or a problem they are there. Most importantly their attention to their customers continues after the sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3242 Airway Dr., Santa Rosa, CA 95403

http://www.moorehomeservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
1051850
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

Moore Home Services accepts the following forms of payment: CreditCard
Yes, Moore Home Services offers free project estimates.
No, Moore Home Services does not offer eco-friendly accreditations.
No, Moore Home Services does not offer a senior discount.
Yes, Moore Home Services offers emergency services.
Yes, Moore Home Services offers warranties.

Contact information

3242 Airway Dr., Santa Rosa, CA 95403

http://www.moorehomeservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed