Family First Service Plumbing

plumber, water heater installer

About us

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

Business highlights

6 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
responsiveness
5.0
Showing 1-11 of 11 reviews

Jeff N.
06/2020
5.0
Couldn't have been happier with our service. We live out in the country, and we had a disposal leak AND an old reverse osmosis filter. Andy researched and found our old filtration system parts, and had our new disposal ready. In the end, everything was done professionally and on time. I could not recommend Family First any more highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard H.
06/2020
5.0
Our experience with local contractors has been hit and miss at best. They want to be paid like professionals, but donâ t want to take the time to do the work professionally. Many times I have had to correct mistakes or argue with them about the quality of the work. The favorite saying is â that not the way we normally do itâ . So it was refreshing to work with Andy. He gave me what I believed to be a reasonable price for professional work. He even went the extra mile and helped me with getting rid of an old water softener. And cracked open the anode rod the first time for me at my request. If you have never tried to remove one, itâ s near impossible when the tank is installed if has not been cracked before. Maybe something he might add as a curtesy in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Loreen T.
06/2020
5.0
Very professional, efficient, respectful and personable and thorough. Also explained the process in layman's terms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael F.
08/2019
5.0
The worker fixed the Toto toilet, installing all the factory replacement parts I supplied, and everything if fine now, a much better situation than having to get a whole new toilet. Also I probably could have done the job but if it did not work Id catch hell after, and Im not a plumber. As a plus he tightened the kitchen faucet which had become loose, spending a bit of time on it and not charging for it. Would recommend and use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$195

jonathan p.
07/2019
4.5
Andy came over to look at the water heater and told me what he would do and what needed to be done, it was 18 years old and out of code. He was here on time and did a great job and I liked him too. I would recommend Family First and would hire Andy again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Doug S.
07/2019
5.0
Andy was here when he said he would be. He explained everything in advance and did a beautiful job. We will definitely call Family 1st Service Plumbing if we have any Plumbing need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SHAROL O.
05/2019
5.0
Billed as quoted. Gave advice about others that could do work beyond his scope. Knew I would be moving in soon so checked all faucets and pipes and gave recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,250

Dale B.
05/2019
4.0
Work done as expected. No problems...

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Ben O.
05/2019
5.0
Prompt Response Excellent Work Done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

rudy H.
04/2019
5.0
Family First did an outstanding plumbing service for me. Very good work at a great price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    539 Saint Mary Drive, Santa Rosa, CA 95409


    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Licensing

    Licensed*

    Trade License Number
    1050780
    Trade License Locale
    CA
    Trade License Expiration
    02/28/2027
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    plumber,
    water heater installer

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    Yes, Family First Service Plumbing offers free project estimates.
    No, Family First Service Plumbing does not offer eco-friendly accreditations.
    No, Family First Service Plumbing does not offer a senior discount.
    Yes, Family First Service Plumbing offers emergency services.
    No, Family First Service Plumbing does not offer warranties.

    Contact information

    539 Saint Mary Drive, Santa Rosa, CA 95409


    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day