My experience was fine. They have been good. They have been responsive and reasonably priced. So, I stuck with them. When I called them to arrange a visit for the installation, I told them what heater I had and I wanted to have the same heater, but they called twice to change the delivery man who is coming out to install it. When he came, he did not have the same heater, but I took it. It was a different one, but he said that it was a reliable heater. It was one that I had decided that I really did not want, but I accepted it. That was the only down grade. I have no reason to complain yet because it was just installed in so I will see what performance I would get. The quality of service was fine. I like the people and the installation. It was just a replacement of the existing set up which is all according to code. I do not have any complaints there.
Description of Work: I just had a new water heater put in yesterday by Action Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
michael G.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: The last time we used them was in March to service our furnace. Prior to that, we've used them 5-6 times for plumbing issues. I think we now have experience with all their full time people. A common thread is all their people are competent and polite.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Zara O.
04/2015
4.0
appliance repair, plumbing, gas leak repair
+ 1 more
The plumbing involved removing a water heater, drilling holes to the wall and getting it hooked to the gas more than actually pipe work. They installed vents through the roof. The actual work was five days, spread over a month or two. The workers were okay. They were a little bit hard to communicate with. The part that we liked the most was that they were located right next door to us. They did the work as expected and on time and on budget. It was pretty much on price for what they estimated. They relatively cheaper for what they did.
Description of Work: They installed a gas heater and an on-demand gas water heater. Before that, we had used them once for a sink repair.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz R.
09/2012
4.0
plumbing
+ -1 more
Dale is very efficient, personable, a pleasure to work with.
Description of Work: Installed a new low-flow toilet, also re-sealed another toilet, replaced a garbage disposal.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Mary T.
05/2012
5.0
plumbing
+ -1 more
When he answered the phone, he knew exactly what I was talking about with a little trouble shooting. He was able to find the problem very quickly. It saved me money, because he was able to find out that it was the park's issue. They were able to come out immediately. I also like that they were family owned. They were fast an efficient. I truly appreciated their honesty and integrity. I was so pleased with their service.
Description of Work: They came out to diagnose and fix an issue that caused me to be without water. He replaced a part as well.
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Service Categories
Plumbing,
Natural Gas Lines,
Water Heaters,
Appliance Repair
FAQ
Action Plumbing is currently rated 4.4 overall out of 5.
No, Action Plumbing does not offer free project estimates.
No, Action Plumbing does not offer eco-friendly accreditations.
No, Action Plumbing does not offer a senior discount.
No, Action Plumbing does not offer emergency services.