We are a brick and mortar store front, located in the North Bay. We specialize in Softub, and MAAX SPAS sales/delivery-setup/service. As well as Primo Grills, BBQ Islands and Therasauna far infrared saunas.
They did the job I expected them to do, at a reasonable price. Repaired the unit, and it's been working fine. They were very professional. I brought the unit to them, they serviced it very promptly, called me when it was done, and I went and picked it up. They provided very competent service. They are one of three service people who service the kind of tub I have, which happens to be a soft tub. They were competent, prompt with doing their service. Talked to me about what they had to do, and why. It was fine.
Description of Work: Helped repair my Hot tub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dale M.
02/2013
5.0
pool cleaners
+ -1 more
They stand by their products and they are very knowledgeable. Their prices are very fair. The people were wonderful and everybody was my friend. I would absolutely use them again.
Description of Work: I bought a hot tub from A Hot Tub Place and then I had it repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
James H.
07/2012
5.0
pool cleaners
+ -1 more
They were on time and they were honest. They do a good job. I have used them before.
Description of Work: I visited A Hot Tub Place for spa services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
K Holly M.
03/2012
5.0
pool cleaners
+ -1 more
We would recommend them. It was under warranty. They were basically troubleshooting so that we wouldn’t have to empty the tub again and bring it up there. They were able to do that correctly over the phone. We were very pleased because we didn’t have to empty the tub and refill it and bring it up. He really knew what he was talking about. He knew the tubs, and he knew issues that some of them have. He was very professional and very knowledgeable. He asked us to try something and if that doesn’t work to call him back, and if it still doesn’t work to bring it up there. They called back very promptly. We would use them again in the future.
Description of Work: We used A Hot Tub Place in January of 2012. They actually resolved the issue of our soft tub spa motor which was not working over the phone.
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Service Categories
Pool and Spa Service
FAQ
A HOT TUB PLACE - SOFTUB is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
A HOT TUB PLACE - SOFTUB accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, A HOT TUB PLACE - SOFTUB does not offer free project estimates.
No, A HOT TUB PLACE - SOFTUB does not offer eco-friendly accreditations.
No, A HOT TUB PLACE - SOFTUB does not offer a senior discount.
No, A HOT TUB PLACE - SOFTUB does not offer emergency services.
Yes, A HOT TUB PLACE - SOFTUB offers warranties.
A HOT TUB PLACE - SOFTUB offers the following services: Softub Sales, Delivery/Setup, Service. MAAX SPAS Sales, Delivery/Setup, Service. TheraSauna Sales, Delivery/Setup, Service. Primo Grill Sales, Delivery.