Description of Work: This was the 4th visit. Initially I wanted a Sat cleaner but Harry told me he didnt have enough business to work on SAt and had only 4 employees. First visit was below average and dusting was my primary need. I was very clear that dusting was very important. They did not dust higher shelves/top of refrigerator/window sills/above the shower stall / spider webs (which I also specidfied) and many other spaces. I called him and asked was I being unreasonable and he said no. On the 2nd visit they did a little better. Part of the problem is communication as we do not speak Spanish. Harry told us he went over my requests w the 2 women. However it was not until the 4th visit that we felt they did ok ie I'd give them a C+ as they still were not hitting every need. One wanted to scrub walls which I didnt need or want. I wished she had spent that much time dusting. That night I saw that a rug in my bedroom was pulled up next to my side table w the wastebasket place over it. I thought that was strange but I had been ill that day and didnt think anything else. The following day when I moved them I saw that Debra had spilled a large amount of cleaning fluid all over my carpet and ruined my bed dust ruffle w same cleaner. Instead of telling us she tried to cover it up. That really made us mad and I called Harry. He said that he was embarassed and would speak w Debra the next day and call me back. He never called me back! I had to leave 2 more messages. He finally came over and cleaned the carpet. Then they were a no show for the next cleaning and didnt call. When we called him he said the 2 women didnt want to clean for us anymore and he had to do what they wanted. Some boss. Gee imagine a world where people get paid to not work! I have never had a job like that.I would definitely NOT reccomend them to anyone. There work is only average and they dont speak English and instead of telling us what they did they tried to hide it then abandoned us. Harry should have told us before the no show that they were not coming back!
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$135
Phyllis M.
06/2011
1.0
house cleaning
+ -1 more
He came. He looked at my apartment. He said he would call me the following week with availability and then he never called. Case closed.
Description of Work: I wanted an estimate to do twice-monthly cleaning of my apartment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from White Knight Cleaning Service
I'm sorry that the member thought that I didn't respond to the estimate but the customer didn't want to pay the price quoted therefore I didn't reach out to him or her. As you can see from the rest of my reviews I am a highly rated Service Provider that takes pride in my work. Thank you for your feedback. Harry Weiss
PHYLLIS P.
02/2011
5.0
house cleaning
+ -1 more
They were fabulous! They gave terrific service and the two women brought their own supplies. They were prompt.
Description of Work: I used them for cleaning my condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALYSSA W.
03/2010
5.0
house cleaning
+ -1 more
It was a great experience. I'm prepping a townhouse for sale and knew that our tenant had not cleaned in 2-1/2 years (yuck). I found Harry/White Knight Cleaning Service here on Angie's List and called. He arrived the next day, on time and with someone to help him out. They completed cleaning my place that day (although it was surprising that it took an entire day, they really did need the time). I still had to replace the flooring, so they didn't need to do any of that. The best part of the story? Harry called about a week after he was there on that first day, to see if there was any further work needed (since he knew the flooring had to go in). Absolutely. I called him today and he is scheduled to come back to vacuum and dust from the flooring work. If you need cleaning help, I highly recommend him.
Description of Work: They were there all day and did all that was needed to make my place presentable. There were boxes that needed to be flattened and trashed, in addition to the basic cleaning, and they got everything done, and worked well with the other people I had there (painter and handyman - also great).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Susan S.
01/2010
5.0
house cleaning
+ -1 more
They were terrific. On time, and went above-and-beyond in the cleaning. Very pleasant to deal with.
Description of Work: Cleaning of 5 bedroom, 4-bath home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathryn N.
11/2009
4.0
house cleaning
+ -1 more
On initial contact (phone) I explained to Mr. Weiss that I did not want anyone who could not speak English. The lady he sent was very cordial, and cleaned the oven without being asked (it REALLY was in need), but she could NOT speak or understand English. She cleaned the bathroom, which was already pretty clean, but skipped the TUB! Also, she did a great job in the kitchen, except she skipped cleaning under 2 of the cabinets. Also, the hourly cost was fine, but Mr. Weiss tacked on a $30 travel fee, which was NOT told to me when I asked him what his charge would be.
Description of Work: Kitchen and Bath only, per request.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$120
Ian G.
05/2009
5.0
house cleaning
+ -1 more
the house was a bank repossession and was in a proper state - messy, filthy dirty white knight came onsite and did an exceptional job of making the house liveable, they worked really hard to remove trash, clean up stained grout and tile, made the bathtub shine, cleaned the windows, in fact every square inch of the inside seemed to have been cleaned
Description of Work: full service cleaning of residence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Mitch D.
04/2009
5.0
house cleaning
+ -1 more
Harry is fast and impeccable. He shows up on time and does what he promises. He never argues or adds on, he simply listens to me and then does what I ask him to do.
Description of Work: I have used Harry on several occasions to clean either my home, my business or rental units which have either been vacated or remodeled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
John F.
03/2009
5.0
house cleaning
+ -1 more
The White Knight Cleaning service was great. They are friendly, professional, puntual and a delight to have in my home. I would recomend them to anyone.
Description of Work: Harry and his assistant came to my home proptly at 8am and started right away. Harry is a really positive, upbeat guy with a can do attitude. They cleaned all the hardwood floors, vaccumed the carpets (along the edges at the walls too) and cleaned all the windows. While cleaning the kitchen, they moved the fridge and stove cleaning under both. It was amazing to watch them work. When they finished the kitchen, it looked like I had new appliances, they were so clean. The fridge has never been that clean. The bathrooms were the same. The tub and showers have never been cleaned like the way they were by Harry. The tile and grout looks brand new like the day it was put in.
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Service Categories
House Cleaning,
Upholstering
FAQ
White Knight Cleaning Service is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
White Knight Cleaning Service accepts the following forms of payment: Check
Yes, White Knight Cleaning Service offers free project estimates.
No, White Knight Cleaning Service does not offer eco-friendly accreditations.
No, White Knight Cleaning Service does not offer a senior discount.
Yes, White Knight Cleaning Service offers emergency services.
No, White Knight Cleaning Service does not offer warranties.
White Knight Cleaning Service offers the following services: Complete general cleaning, windows, carpet, floor polishing, chandeliers, rugs/carpets & upholstry service.