Since 1963, our goal is to provide the best service available. We are committed to be your only phone call for your carpet, upholstery, area rug, leather cleaning, protecting and restoration needs. As well as your Indoor Air Quality. All of our services are directed towards a “Healthy Home”. The air you breathe, the beds in which you sleep, the carpets in which you walk and the upholstery where you relax. FibermarkMTC’s mission is to make your environment a healthy one!
This company is fabulous! I spoke with Randy about sending people to my house to clean 2 seven foot velvet sofas and 2 white silk side chairs, none of which had been cleaned for 22 years. Not only did Juan and another man do an amazing job on these pieces but they also cleaned all the throw pillows that were on them - silks, needlepoints, etc. I also had 2 chairs in another room that needed to be spotted and they cleaned the entire cushions beautifully. They were careful to keep the floors covered where necessary and kept all their equipment organized and out of the way. The chairs were cleaned outside on my patio which they covered with large white cloths. Both men were polite and friendly. In the end the price was less than I had been quoted! I'll definitely use them again - and won't wait so long next time!
Description of Work: Cleaned 2 - 7 foot velvet sofas, 2 white silk side chairs and all the throw pillows that were on each of them. Also cleaned 2 cushions on chairs in another room that weren't on the To Do list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Gretchen G.
09/2014
3.0
carpet cleaners, upholstery cleaning
+ 0 more
Overall I will say Fibermark, Mark the Carpetbagger, did get the majority of the water stains out of my chairs. However, their customer service has much to be desired. They do not return calls promptly and have a rather curt demeanor towards their customers. My overall impression of them was and quot;you need us more than we need you.and quot; I brought in 2 dining room chairs to be cleaned and they indicated it was going to take 3 weeks? Ok, maybe they were really backed up, I can accept that. I waited 3 weeks and no call. I had to call them 3 times to get a hold of someone and was told the chairs had not yet been started. I waited another week, and still no call. I called them 2 more times and told the chairs were finally complete. They had no intention of ever letting me know. I had to do all the follow up. Their operational hours are 9-3pm daily and they are not open Sat and Sun. So I had to leave work very early to come get my chairs. Once I arrived, they again, so no sign of appreciation for the business and have and quot;whateverand quot; attitude. Basically they made me feel pretty stupid for ever even purchasing linen chairs. Unfortunately, I may have to use them again in the future, as there is not too many firms in town that clean carpet and upholstery well. So I guess that is why they have a and quot;you need us way more then we need youand quot; and and quot;we will get it done eventuallyand quot; attitude. But that is very disappointing. Their price point is quite high, it's would nice if they could at least fake appreciating the business.
Description of Work: I had 2 linen dining room chairs cleaned that had water marks.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$125
Cory W.
09/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned bedroom curtains, plus pick up and delivery.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Robert F.
07/2014
5.0
carpet cleaners
+ -1 more
Provider was punctual and friendly. Cleaned a very dirty carpet and did a good job.
Description of Work: Cleaned carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Christine R.
01/2014
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
H Allen E.
10/2012
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
This company was recommend to me by an employee of another well-known carpet cleaning company after they tried and were only partially successful in a similar situation of removing pet stains. I called late on a Thursday night; my call was returned first thing next morning, and service technician Juan was sent to my home that same morning. He used a heavy-duty wet vaccuum cleaner (as opposed to a hose from his truck) which removed all traces of the stains, including one stain that several other carpet cleaners had been unable to remove in the past. I am completely satisfied in all regards regarding Fibermark's service, and highly recommend them.
Description of Work: Cleaning of dog waste stains from both wool wall-to-wall and orental carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Renee L.
12/2010
5.0
carpet cleaners, upholstery cleaning
+ 0 more
1333413368B0101210
Description of Work: 1333413368B0101210
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Renee L.
10/2009
5.0
carpet cleaners
+ -1 more
Joe Goodman came out and gave me estimates and suggested good suggestions/advice on area rug and Bedroom carpet. Very knowledgeable. He took the area rug and I picked it up a few weeks later. I will be getting everything cleaned when my Remodel is complete.
Description of Work: Had a wool area rug cleaned. It had many stains that were completely removed, & the Rug came back with it's original BRIGHT color.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Richard W.
08/2009
5.0
carpet cleaners
+ -1 more
They were very good about cleaning my carpets and my upholstered furniture. They are a bit on the expensive side, but I think they are worth it. You get what you pay for. I highly recommend this company.
Description of Work: I have hired them to clean my carpets and furniture. They did the upstairs and downstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
K F.
01/2009
5.0
carpet cleaners
+ -1 more
It was expensive, but he did a very good job. He was courteous and easy to work with. He charged an extra fee for pick up and delivery, so I brought the carpets to him and picked them up. He cleaned them at his warehouse.
Description of Work: Mark The Carpetbagger cleaned my carpets and cleaned a dining room stair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
SARA B.
07/2008
5.0
carpet cleaners
+ -1 more
They showed up on time to pick up the carpets. They were very courteous when they were here. They dropped them off when they said they would drop them off.
Description of Work: The company came and to my house and picked up two rugs and cleaned them and delivered them back to my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
12/2005
5.0
carpet cleaners, upholstery cleaning
+ 0 more
HE IS THE BEST IN ALL OF THE LOS ANGELES AREA. THE QUALITY OF HIS WORK IS GREAT. ALL HIS STAFF IS VERY PROFESSIONAL. WHEN THEY SAY THEY ARE GOING TO BE THERE, THEY SHOW UP AND ON TIME.
Description of Work: HE CLEANED ALL THE FURNITURE IN THE HOUSE PLUS THE RUGS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Leather & Vinyl Repair,
Air Duct Cleaning,
Drapery Cleaning
FAQ
FibermarkMTC is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 3:30 AM
Tuesday: 8:00 AM - 3:30 AM
Wednesday: 8:00 AM - 3:30 AM
Thursday: 8:00 AM - 3:30 AM
Friday: 8:00 AM - 3:30 AM
FibermarkMTC accepts the following forms of payment: American Express,Check,MasterCard,Visa