CertaPro Painters® of Santa Monica

Excellence from the first meeting to the last follow up. The entire team exceeded our expectations, and the work was absolutely professionally planned and executed. They took care of our large 2 unit / 3 story condo building on a challenging sight (we are on a hill). The estimated cost was very reasonable and our change orders were also very competetively priced. Absolutely recommend Certa pro.!

They seemed to have done a good job, but on further inspection (by many other paint companies,) they did not prime with enough primer or use the right kind of paint. For example using flat paint where it should have been in a satin or low gloss finish. BEWARE.

From giving me an estimate to the completion of the job, the entire CertaPro Santa Monica team was extremely professional, detailed and timely. They did an amazing job and were super easy to work with. I'm extremely happy. I will definitely use them again and would refer them to anyone looking for a beautiful and stress free paint job.

Chris Williams did an exceptional job on a difficult project. We had problems with the crane/lift that was initially provided to do the job. When that method turned out to be unsafe, scaffolding had to be built, a more expensive item. Despite those additional costs, Chris honored the original bid. But more than that, Chris is great to work with. He's knowledgable, patient, attentive and trustworthy. His crew is great, too. Our Homeowners Association has been using Chris and CertaPro for years. They are the only paint company we will use, and we recommend them whenever we can to people who need painting professionally done. A ten out of ten!

Great experience, nice painters as people, on time on budget.

Just never called them back at all.

The guys couldn't have done a better job. The kitchen looks great. They were on time, neat and complete.

CertaPro of Santa Monica did an excellent job on our house. We had contacted three companies from Angie's List for bids, and CertaPro Painters of SM came in right in where we felt comfortable. Stephen Winterrowd was the lead, and their contract was thorough and complete. The two workers were prompt every morning (the project took five days) and their work was conscientious and detailed. The guys always cleaned up after themselves at the end of the work day. It was painless. We had one hiccup on the project, where we misunderstood the level of prep work to be done on a portion of the house. It was our misunderstanding, and CertaPro had not done anything wrong, yet Stephen was gracious enough to provide us with a complimentary $50 gift card to smooth over any hard feelings, which we appreciated. We would use CertaPro again.

A nice job, and they cleaned up nicely. They put the blinds on backwards, but when I pointed this out to Chris, they came back immediately and fixed it.

The painting job went great. The two painters, Lester and Carlos, showed up promptly at 8am each day and kept me informed regarding the work for the day. The whole project took 3 days. My main concern was for my master bedroom, which had some spots and wear and tear on the walls. Lester addressed the issue with priming the walls and painting. They helped me move furniture away from the walls and put it back after painting.

Stephen was prompt, professional and Lester did a great job on our doors. They were fading & cracked from living near the westside sea air and now they look so much better! They worked with us on repairing some minor cracks and also on choosing the right color to match our gutters and house trim. Would definitely work with them again!

My husband and I removed old closet systems from 2 bedroom closets, planning to patch and repaint the closets ourselves. After looking at the condition of the walls, we realized we did not have the skills to repair them. I contacted Certapro Painters of Santa Monica through their website, making an appointment for early Tuesday morning, because a friend had had a great experience with them. Steven was exactly on time. He looked at the closets and assessed what would be needed to repair them prior to the installation of our new closet systems. I was delighted that he was able to schedule the work for the next day because I was on a tight timeline. Steven was professional, knowledgable, and friendly. Andres showed up exactly on time, too. He quickly went to work, putting down protective drop cloths throughout the work spaces. He worked efficiently and under difficult circumstances (no lights in the closets, small closets) during the 2 days in my home. The finished product is better than I could have expected, given how bad the starting points were in each closet. The walls are now smooth, which they were not when the work began. I don't find it easy to have workmen in the home, but Andres was pleasant and professional.

Excellent work. On time, on budget. Stripped old paint where necessary, filled holes, re-painted with proper exterior paint. No issues, would use again for sure.

They did a fantastic job. I will use them again in the future

The project started and was completed on time. Very professional. I really appreciated the clean-up at the end of the day. Stress free. I have used Certapro of Santa Monica in the past for complete interior and exterior work. They always do an exceptional job and I am pleased to refer them. My bathroom looks amazing!!!

They were very professional. It went very good. They left the area very neat and clean. They were very prompt.

The whole process was great from start to finish. They responded quickly and came out to do an estimate and were very professional, measuring everything, pointing out cracks in the wall that we'd want fixed and offering suggestions. Initially we were only going to get our bedroom painted, but Stephen's estimate was about half of the price of other estimates we'd gotten so we opted to have our entry way painted as well. It ended up being the same price as others were quoting us for just our bedroom. The day of the painting went great as well, Stephen even exchanged the paint we'd picked out when we changed our mind on the color (totally our fault!). His workers did a fantastic job, the paint looks great and they completely cleaned the area when they were done. I would highly recommend them to others.

They are very good. The manager, Tom Moore, has been to my house and all my friend’s houses and he is very good. They will come and do small jobs after each job if you have some damage from deliveries or something so that is really nice. The price was very good. They are the only people I use.

Stephen Winterrowd called immediately after I contacted the company through Angie's List. He was courteous and professional and scheduled a time to come out and give us an estimate to remove a acoustic (popcorn) ceiling in our apartment. He showed up at the scheduled appointed time and was very courteous and professional. He was very easy to work with. He supplied a written estimate of work and a complete explanation of what they would be doing. After agreeing to the price, we scheduled a date for the work. The workers, Andres and Eric, showed up on the appointed day and time and started working immediately. Everyone we encountered from CertaPro Painters of Santa Monica were courteous, efficient and professional. They did the work as described in the estimate, but unfortunately it did take 2 days longer than expected. It was supposed to be a 2 day job, but ended up being a 4 day job. They wanted to insure that everything was indeed dry before applying the next coat. We understood completely. We ran into a little snag with the ceiling color, but they handled it immediately and took care of it. It was a little darker than we anticipated and they were so kind to take care of the change at no extra charge. Very well done! Excellent work! We highly recommend CertaPro Painters of Santa Monica!

They are Professional, polite, on time and on budget. It went down like a dream. We are very pleased with the results and after we redo the kitchen, we will have them paint it again.

This was the first time I personally hired and worked with painters for a project all my own. When I first contacted CertaPro, I was able to set an appointment very easily and within a very specific window that I had available. Stephen came to our home to speak about what I envisioned, and he very thoughtfully and respectfully offered some tips and walked through the process with me. We were able to set up a time very quickly and easily again for the job to be completed. When the team arrived, they were wonderful. Very conscientious and incredibly patient with my small child who was constantly wanting to engage them in conversation and play! The job was dealt with in a very timely manner, and every concern I brought up was addressed immediately and with attention. In fact - 3 months later when I realized that the finish was wearing in one of the rooms, Stephen was here within a week of me contacting him and four days later the room was repainted! In all of our interactions I felt confident that I was being listened to and heard, and never once was I treated like a problem, even though I likely had many rookie questions. I really appreciated that. I have, and will continue to, recommend this company.

It went very well. They were very responsive. The crew has been a pleasure to work with. They were very pro active about touch-up work after the job was finished. We have rehired them for more work of the same kind this year.

They came during the week to do some prep work so that they could do the work on a weekend and not disrupt us. They were very accommodating and caring. Every single employee was very nice and professional.

In general, the project went very well. CertaPro started the day they said they would start, and it took them a little less than three days to finish. They coordinated with us the day they needed to use a boom lift, and the work was done satisfactorily with pleasant, professional crew. The one slight glitch was that the company that provided the boom lift left the lift parked out front days after the work was done, but that was primarily the fault of that separate boom lift company. Overall, we were pleased with the work, and the amount we were charged was consistent with the estimate provided.

Not much to tell - all went smoothly because they knew what they were doing and equipped to do the job.