Purchased all appliances for a remodel. Unit sat empty for a year before it was sold. New dishwasher leaked. Huge run around about honoring the appliance. Almost had to sue before they relented and replaced unit. The most offensive part was not the run around, but the outright lying (the right hand didn't know what the left hand was saying). Just a dishonorable outfight, at least int his instance.
Description of Work: Purchased all appliances for a remodel. Unit sat empty for a year before it was sold. New dishwasher leaked. Huge run around about honoring the appliance. Almost had to sue before they relented and replaced unit. The most offensive part was not the run around, but the outright lying (the right hand didn't know what the left hand was saying). Just a dishonorable outfight, at least int his instance.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$600
SUSAN H.
10/2006
5.0
appliance sales
+ -1 more
They have reasonable prices and a good selection. I was able to get all the top line appliances from one place. The delivery was on time and coordinated. They were also helpful with the warranty services.
Description of Work: I bought a range, a refrigerator, sink, and dishwasher range for a kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Harvey Z.
09/2005
5.0
appliance repair
+ -1 more
THEY WERE GREAT. THEY WERE ON TIME. THEY DID THE JOB, AND IT HASN'T FAILED. THEY DID IT RIGHT THE FIRST TIME. THEY DID WHAT THEY SAID THEY WERE GOING TO DO. THE GIRL WHO SETS THE SCHEDULES WAS VERY PROFESSIONAL AND WHATEVER SHE SAID, THEY DID. SHE SAID THE GUY WOULD BE HERE AT 3:30, AND HE WAS HERE AT 3:30. THE TECHNICIAN WAS CLEAN. THEY HAD TO MOVE THE MACHINE OUT OF THE ALCOVE, AND HE ACTUALLY PICKED UP THE MACHINE AND MOVED IT WITHOUT SCRATCHING OUR FLOORS.
Description of Work: THEY REPLACED A COUPLER ON A WASHING MACHINE.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Contact information
3107 Santa Monica Blvd Ste 100, Santa Monica, CA 90404
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Service Categories
Appliance Sales and Installation,
Appliance Repair
FAQ
BAY CITIES APPLIANCE is currently rated 4 overall out of 5.
No, BAY CITIES APPLIANCE does not offer free project estimates.
No, BAY CITIES APPLIANCE does not offer eco-friendly accreditations.
No, BAY CITIES APPLIANCE does not offer a senior discount.
No, BAY CITIES APPLIANCE does not offer emergency services.
No, BAY CITIES APPLIANCE does not offer warranties.
Contact information
3107 Santa Monica Blvd Ste 100, Santa Monica, CA 90404