Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

APPLE STORE

Computer Repair

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
29%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 1-7 of 7 reviews

12/2005
4.0
computer repair
  + -1 more
THEY'RE EXCELLENT. THEY WERE RESPONSIVE. THEY ANSWERED OUR QUESTIONS. THEY SEEMED INTERESTED. I ASKED A QUESTION, AND THEY GAVE US AN ANSWER. THEY DIDN'T BELITTLE ME. I ASKED SOME SILLY QUESTIONS BECAUSE I DON'T KNOW ANYTHING ABOUT COMPUTERS, AND THEY ANSWERED THEM. THEY DIDN'T MAKE ME FEEL STUPID.
Description of Work: THEY HELPED FIND SOME FILES AND ADDED SOME RAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

12/2005
5.0
computer repair
  + -1 more
I'M THRILLED TO OWN AN APPLE & TO HAVE THE STORES AROUND. YOU DO HAVE TO WAIT WHEN YOU GET IN THERE BECAUSE IT'S A FREE SERVICE. YOU JUST HAVE TO WAIT, BUT THAT WAS OK. THEY WERE FRIENDLY & HELPFUL.
Description of Work: THEY DID IT FOR FREE. MY COMPUTER WOULDN'T RESTART SO THEY DIAGNOSED IT & FIXED IT IN THE STORE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2005
4.0
computer repair
  + -1 more
I GUESS THEY BEHAVE A LITTLE BIT ARISTOCRATICALLY BECAUSE THEY BELIEVE THAT THEY HAVE NO COMPETITION. THE STORE IS REALLY CLEAN AND THEY DO THEIR JOB. THEY DO THE JOB.
Description of Work: IT WAS INFORMATION RETRIEVAL.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$189

10/2005
5.0
computer repair
  + -1 more
THEY SEEMED KNOWLEDGEABLE AND EFFICIENT. NOW EVERYTHING WORKS PROPERLY. THEY WERE ABLE TO ASSESS QUICKLY THAT IT WAS A HARDWARE ISSUE AND NOT A SOFTWARE ISSUE. THEY HAD A GOOD IDEA OF WHAT THE CAUSE WOULD BE. IT WAS THAT, AND THEY REPLACED WHAT THEY NEEDED TO DO AND FIXED IT.
Description of Work: THEY REPLACED THE LOGIC BOARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

10/2005
5.0
computer repair
  + -1 more
THEY MADE IT CONVENIENT. YOU CALL AHEAD AND MAKE AN APPOINTMENT. YOU TAKE IT IN, AND THEY HAVE A COMPUTER EXPERT RIGHT THERE TO TAKE CARE OF WHATEVER AND ANSWER QUESTIONS. THEY WERE RESPONSIVE TO THE WARRANTY.
Description of Work: IT'S UNDER WARRANTY STILL. I DIDN'T HAVE TO PAY ANYTHING. THEY PROVIDED A NEW BATTERY, AND THEY DID SOMETHING ELSE, BUT I'M NOT COMPUTER SAVVY SO I'M NOT EXACTLY SURE. IT WAS SOMETHING ABOUT THE COMPUTER TALKING TO THE PRINTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

10/2005
5.0
computer repair
  + -1 more
I JUST HAD A GREAT EXPERIENCE. MY COMPUTER IS SIX YEARS OLD, AND THEY TREATED ME LIKE A ROCK STAR. THEY THOUGHT MY COMPUTER WAS A DINOSAUR, AND THEY WERE HAPPY TO SEE IT. THEY TREATED ME VERY WELL. I HAD MORE THAN ONE PERSON COME TO ME, AND IT WAS LIKE LOOKING AT AN ANCIENT ARTIFACT. THE WORK THAT WAS DONE WAS AN 'A'. IT WAS EXCELLENT.
Description of Work: THEY FIXED MY COMPUTER. IT WAS COMPLETELY DEAD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ROBIN H.
08/2005
5.0
computer repair
  + -1 more
IT WAS AN EXCELLENT EXPERIENCE WITH THEM. I LIKE THEIR PRODUCT. OVERALL, I CAN'T COMPARE THEM WITH OTHER PRODUCTS. I JUST LIKE APPLE PRODUCTS. THE PEOPLE WHO DID THE WORK WERE EXCELLENT. THEIR MANNERISMS WERE OVERALL GOOD. IT WAS JUST SOMETHING YOU DON'T EXPECT WHEN YOU ARE HAVING SERVICE DONE. THEIR MANNERISMS AND THE WAY THEY DEALT WITH ME WERE GOOD. THEY WERE CUSTOMER ORIENTED.
Description of Work: IT WAS UNDER WARRANTY. THEY LOADED A HARD DRIVE AND CHECKED THE MODEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    1248 3RD ST PROMENADE, Santa Monica, CA 90401

    www.apple.com

    Service hours

    Sunday:
    11:00 AM - 8:00 AM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 9:00 AM
    Wednesday:
    10:00 AM - 9:00 AM
    Thursday:
    10:00 AM - 9:00 AM
    Friday:
    10:00 AM - 10:00 AM
    Saturday:
    10:00 AM - 10:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    APPLE STORE is currently rated 4.7 overall out of 5.

    Sunday: 11:00 AM - 8:00 AM

    Monday: 10:00 AM - 9:00 AM

    Tuesday: 10:00 AM - 9:00 AM

    Wednesday: 10:00 AM - 9:00 AM

    Thursday: 10:00 AM - 9:00 AM

    Friday: 10:00 AM - 10:00 AM

    Saturday: 10:00 AM - 10:00 AM

    No, APPLE STORE does not offer free project estimates.
    No, APPLE STORE does not offer eco-friendly accreditations.
    No, APPLE STORE does not offer a senior discount.
    No, APPLE STORE does not offer emergency services.
    No, APPLE STORE does not offer warranties.

    Contact information

    1248 3RD ST PROMENADE, Santa Monica, CA 90401

    www.apple.com

    Service hours

    Sunday:
    11:00 AM - 8:00 AM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 9:00 AM
    Wednesday:
    10:00 AM - 9:00 AM
    Thursday:
    10:00 AM - 9:00 AM
    Friday:
    10:00 AM - 10:00 AM
    Saturday:
    10:00 AM - 10:00 AM