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Rick's Appliance Services

Appliance Repair, Appliance Sales and Installation, Dryer Vent Cleaning,

About us

Rick's Appliance Service in Santa Maria, CA is a locally owned and operated appliance repair company serving residential customers. We provide you with an alternative solution to buying new appliances. We offer repair work as well as maintenance and installation. Established in 2006, we have 23 years of experience working with appliances. We guarantee customer satisfaction as we strive to provide friendly and honest service in a timely manner. We are Central Coast's best choice for quality appliance repair. We do the job right the first time and we only use top quality replacement parts.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Dishwashers, disposals, dryers, freezers, installation, maintenance & repair, microwave ovens, ovens, ranges, refrigerators & washing machines, dryer vent cleaning & maintenance.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 40 reviews

LuCinda C.
07/2015
5.0
appliance repair
  + -1 more
Two servicemen from Rick's Appliance arrived on time. They examined the dryer, replaced the drying element, cleaned inside the dryer and pulled the dryer out and cleaned behind for me. They suggested I have the dryer cleaned inside at least every year to reduce the possibility of fire. Total cost was about $90. Friends thought I would have to get a new dryer....it was fixed for under $100! I was very happy with the service and will have them back whenever I have a problem with any of my appliances...and of course will have them back at least once a year to examine and clean my dryer.
Description of Work: Fixed the drying element in my dryer. Cleaned the inside. Pulled the dryer out and cleaned behind it. Very efficient, friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Gary G.
05/2015
5.0
appliance repair
  + -1 more
Rick and his partner arrived on time and were very professional. The team seemed very knowledgable of the model however, after seeing a code error he hadn't seen before on our refrigerator, he used resources like the Internet and other repairmen to quickly understand the issue. He was able to troubleshoot the issue and fix it in a very short time. Great job.
Description of Work: Repaired my GE refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Marilyn M.
01/2015
5.0
appliance repair
  + -1 more
The men showed up early in the time frame I was given and got right to work. Excellent job Richard and Tim.
Description of Work: Service washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Marilyn M.
05/2014
5.0
appliance repair
  + -1 more
The technician arrived and had the problem diagnosed quickly. He had the part with him, installed it and performed several checks of the dryer and it is now working fine. Excellent job Richard!
Description of Work: The technician got our clothes dryer fixed in less than half an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Maria G.
03/2014
5.0
appliance repair
  + -1 more
The service man was very polite, knowledgeable and provided information on how to avoid another incident. The price was well under what I expected to pay, which was a nice surprise. I highly recommend them and will definitely use them again.
Description of Work: My dryer was making a loud noise and wasn't heating up. I called Rick's on Saturday and they returned my call on Monday morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Chris S.
03/2014
5.0
appliance sales
  + -1 more
It was delivered within the 2 hour window promised, very professionally, new in and old out. So far, a good experience.
Description of Work: Rick came out to my mother's house to check on her refrigerator, as there was food in her refrigerator that was not freezing completely. He determined that there was a freon leak, and told her that it would be over $500 to repair, and it would be cheaper to replace with a more current model. He called to let us know he had a used one available at his shop. We checked out other used refrigerators (my mum is 92, and didn't see the point in buying a new one), and found Rick's offer to be best. She bought it for $200, and he delivered and set it up for $85.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Cynthia J.
02/2014
5.0
appliance repair
  + -1 more
Washing machine had a pump problem.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lori M.
11/2013
5.0
appliance repair
  + -1 more
They did an excellent job and it's running like new again!
Description of Work: They fixed my refrigerator motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Marsha E.
09/2013
5.0
appliance repair
  + -1 more
He could replace the motor on the old dishwasher or I could buy a new one. I decided to buy a new one. He said if I would like it he would pick up the new one for me, install it, take away the old one, all for significantly less than if I had to pay Sears for installation and delivery. That's the plan.
Description of Work: My dishwasher died. Rick checked it out very thoroughly and gave me options: repair or buy a new one. His assessment was balanced and professional without pushing me in any particular direction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Ryan H.
08/2013
5.0
appliance repair
  + -1 more
Rick came and ran the necessary tests, and diagnosed the problem quickly. He came prepared with the parts, replaced them quickly, ran confirmation tests and the job was done. This all happened after more than 10 efforts by Sears to correct the problem, Rick did the job in just one visit.
Description of Work: Repaired the temperature control system in our Maytag refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ryan S.
04/2013
5.0
appliance repair
  + -1 more
The overall experience was good.
Description of Work: Rick deserves his number one ranking. Rick straightened out a botched repair job on my refrigerator started by another company through my home warranty company. I have not had any problems since. I will always request that my home warranty company send out Rick from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth O.
02/2013
5.0
appliance sales
  + -1 more
Very professional! Very promplt! The guys arrived as scheduled. Upon inspection of the area where the dishwasher was to be attached, the guys realized they didn't have the correct hoses with which to completely install and hook up the dishwasher. (I live in an old house, so the pipes/fittings were a bit and quot;differentand quot;.) A couple of days later, they returned, and the job was completed without further delay. Moreover, even though I live 25 miles from their shop, Rick's Appliances did not charge a second fee for their second trip. Sadly, I cannot remember the crew members' names. I also cannot recall the office manager's name; she was so VERY helpful. I was extremely pleased with the entire transaction.
Description of Work: I ordered and purchased a special-sized dishwasher from Rick's Appliances. The crew delivered and installed the dishwasher. AWESOME job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Patricia C.
11/2012
5.0
appliance repair
  + -1 more
We own a rental home in Nipomo and live out of the area. Rick's was very accomodating, handled most of the details over the phone, worked around our tenants work schedule, and followed up with a call to confirm the ending result. We will definitely use them in the future.
Description of Work: Rick's repaired a dryer. They were accomodating and performed the work in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sherida R.
07/2012
5.0
appliance repair
  + -1 more
Work was scheduled as soon as I called at a time that accommodated my work schedule. Technician arrived right on schedule. He immediately diagnosed extreme build up of scum in and around my washer barrel as the cause of the smelly machine. He took it all apart and cleaned it thoroughly and efficiently. I've learned something about maintaining washing machines, and my laundry smells better now.
Description of Work: Cleaned out a smelly washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

marina W.
05/2012
5.0
appliance repair, small appliance repair
  + 0 more
Ricks appliance was really good to work with. Debbie in the office is great. Clear communication no hidden fees. I liked the work they did and trust it was exactly what our dishwasher needed.
Description of Work: Diswasher was checked out, recommended a new control panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$253.05

John W.
05/2012
5.0
appliance repair
  + -1 more
My experience was good. I would use them again in the future.
Description of Work: They repaired my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddi M.
05/2012
5.0
appliance repair
  + -1 more
Both Dave and Richard were very friendly and professional. One was in training and he actually performed the job with the guidance of the other. Once the problem was diagnosed, a quick reasonable estimate was given to me, which I accepted. They completed the repair in a matter of minutes. When they left my house, I decided to do a load of laundry. I discovered only hot water was going in and when I switched to cold water, the machine stopped. I immediately called the company to see if Dave and Richard could return to my house, which they did shortly afterwards. Again, they were quick to figure out the problem: my husband forgot to tell me he had turned off the cold water. Once it was turned back on, the problem was solved. I would definitely recommend this company to others.
Description of Work: Our washing machine had a leak. My son recommended I call Rick's Appliance Service as he heard it was a good company.Two service employees: Dave and Richard came to the house and immediately discovered the problem: a broken water pump. They replaced it with a new water pump in a short matter of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Bruce W.
03/2012
4.0
dryer vent cleaning
  + -1 more
Please refer to paragraph above. One thing I did notice after tech had left was that wall had become chipped and smudged during his effort to recover his cleaning apparatus. Overall, visit went well.
Description of Work: Service began with a visit to check on non-functioning washer. Problem was diagnosed as a failed pump. Instead of fixing 9 y/o appliance, we opted to shop for new washer/dryer set since this and other negative features of this model had caused serious concerns. Meanwhile, opted to have Rick's come out and perform dryer vent inspection and cleaning in preparation for upcoming appliance delivery. Service representative was punctual and appropriately attired, he conducted himself professionally at all times, and seemed happy to answer all washer/dryer-related questions. While retrieving cleaning apparatus from vent, tubing got hung up on an elbow, and shaft snapped. Technician never panicked; instead, we improvised a "recovery plan" and, after 45 minutes or so, he was able to reclaim last two segments of flex tubing that had become lodged in dryer ductwork. I especially appreciated his patience and demeanor throughout. Would definitely consider them for appliance repair needs in future.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL I.
09/2011
5.0
appliance repair
  + -1 more
The intial trip to our home was to diagnose the problem with my dishwasher and then to order the part. As soon as the part arrived, an appointmet was made for the following day. The technicians were very professional and did not push me to repair, gave me the cost of a new unit vs. repairing the unit. They were on time for both scheduled appointments. The repair time was estimated at 1/2 hour and it took about an hour and a half but the cost did not increase. I was will use them again and give their cards to my friends.
Description of Work: Had to have an entire motor assembly put into my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephen W.
09/2011
5.0
appliance repair
  + -1 more
The technician was friendly, polite and efficient. The price was right. Could not ask for better service.
Description of Work: Dishwasher was not working. The appliance was serviced and cleaned and was working in half an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

John H.
06/2011
5.0
appliance repair
  + -1 more
Rick came out, analyzed the situation, and explained our options. One option (not always available) was to use a loaner freezer so we could save the freezer contents. Our freezer had to be emptied and defrosted before an accurate problem analysis could be made. We took him up on the loaner and did the transfer, defrosting, and restarting of freezing. It turner out to be the timer that was defective; it had to be ordered - 35 year old freezer. They ordered the timer, installed it and the freezer checkout perfectly. The process with checking out the freezer and delivery and pickup of the loaner involved making 6 appointments, 5 of which were completed within the scheduled window and the remaining one was rescheduled early in the window. Office staff and technicians were all great to work with. I highly recommend Rick's Appliance Service.
Description of Work: Analysis and repair of defective freezer. Delivery and Pickup of loaner freezer. Our very full upright frost free freezer was failing to keep the top shelf items frozen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sara B A.
06/2011
5.0
appliance repair
  + -1 more
They were here right on time and they did a good job. We would use them again. They called a few days later to make sure everything was working properly.
Description of Work: We used Rick's Appliance Service to fix our oven because the control panel had gone bad.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
05/2010
5.0
appliance repair
  + -1 more
Two days before our daughter's 1st birthday (and the onslaught of 6 out-of-town guests and her party), our refrigerator decided to stop working. I frantically searched Angie's List for a repairman and saw that Rick's had great reviews. I was not disappointed. The receptionist, Danielle, was extremely friendly and got back to me immediately once I had left a message. Rick was able to come out within a couple of hours, determined what was wrong, ordered the parts and fixed it the next afternoon. We were very pleased with their professionalism and speed at getting the job done. We will definitely use them again if we are in need.
Description of Work: Fixed our refrigerator (possibly something with the control panel??)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Gary W.
04/2010
5.0
appliance repair
  + -1 more
It started with an impressive job done by Rick's dispatcher, Danielle. She helped gather the information that would help Rick to be prepared when he arrived on site. We agreed on a date / time and Rich arrived on schedule. He diagnosed the problem and left saying he'd get back to me in a day or two after he had a chance to double-check his strategy with Kitchenaid. Danielle called a couple of days later and explained my options and we agreed to order a new control panel. She called again about a week later to let me know the part had arrived and scheduled Rick to install it. Again Rick arrived on schedule, installed the new control panel without a glitch and reminded me that it came with a 90-day warranty. I couldn't be happier since I thought I'd have to buy a new range where instead, for $260, this range should provide many more years of reliable service.
Description of Work: Repaired control panel (many of the keys wouldn't work) on a 10-year-old Kitchenaid Electric range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Sue F.
08/2008
5.0
appliance repair
  + -1 more
Rick came out and checked it and ordered a new pump. When he returned to install the pump he discovered the old pump was clogged. After removing debris from the old pump it worked fine. He saved us over $100 by not installing the new pump he special ordered. We never would have known if he hadn't been so honest. He also showed us how to access the pump in the future if the problem recurs.
Description of Work: Whirlpool front-loading washer was not draining.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80
    • 1(current)
    • 2

Contact information

633 S College Dr, Santa Maria, CA 93454

www.ricksappliancesvc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

Rick's Appliance Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Rick's Appliance Services accepts the following forms of payment: Check,MasterCard,Visa
No, Rick's Appliance Services does not offer free project estimates.
No, Rick's Appliance Services does not offer eco-friendly accreditations.
No, Rick's Appliance Services does not offer a senior discount.
Yes, Rick's Appliance Services offers emergency services.
Yes, Rick's Appliance Services offers warranties.
Rick's Appliance Services offers the following services: Dishwashers, disposals, dryers, freezers, installation, maintenance & repair, microwave ovens, ovens, ranges, refrigerators & washing machines, dryer vent cleaning & maintenance.

Contact information

633 S College Dr, Santa Maria, CA 93454

www.ricksappliancesvc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed