Austins Home Repair

Very professional and punctual. I would recommend him.

On Friday, they were the 1st company I called, but the 2nd one to respond. AHR is a small family operation. I called at 8am in the morning and by 1pm they were at my door to inspect the furnace. They confirmed after a thorough investigation that the heat exchanger was just starting to go and therefore when the furnace came on for really cold mornings and had to run for a long time, with multiple cycles the joints started to open up a little and that was why we would get occasional carbon monoxide warnings. The physically showed me how they were coming to that conclusion. We discussed multiple furnace options from high efficiency down to the very cheapest, how we lived in our home, and the pros and cons of each and expected pay back periods vs cost. We ultimatily selected a 2 stage gas and 2 speed blower furnace, but not one of the high efficiency models which would have entaiiled a lot of installation expense, was a much more expensive unit, .and was very unforgivening if any maintenance was missed. My on line research had indicated that a high efficiency unit would not pay for itself, but I had no idea of all of the other ramifications and maintenance headaches. High efficiency usits are probably worth while where you have cold long winters. AHR checked and the 2 stage furnace was not available from the local distributor and had to be shipped in. On Monday, AHR advised me that the shipping company dropped the furnace off in the wrong city and so a Wednesday installation had to be moved to Friday. On Friday they arrived as scheduled and completed the installation with the exception of the closet door latch which had to be moved to Monday because we needed to leave. They arrived back as schedule on Monday to install the latch and the building inspector they scheduled arrived a couple of hours later. Removal, cleanup, and protection of our home was great for all stages. This is a small company that I recommend with out hesitation.

We have been using their services since 1968. They do excellent work, and they are always on time. If there is something that we need, they give us options as to what needs to be done. They are very nice people, very helpful and they know what they are doing.