TRINIDAD TILE & GRANITE

Called to get an estimate to replace a countertop and two backsplashes. Made an appointment and Hugo showed up as scheduled. We discussed the project. He indicated that he would do some research and then write up an estimate. I gave him my email address. He was friendly and seemed knowledgeable. He said he would email me the estimate in a couple of days. I waited and nothing came. A week later, I called to inquire about the estimate. Hugo said he was backed up but would work on it that day and get it to me. I never head back.

They did a beautiful job and even though I was going to do some of the work myself, they took care of tearing up the floors themselves and even found water damage. They made repairs and they did an outstanding job.

They did excellent work.

Smooth. These guys were professional and clean. Drop cloths went down as they came into do the job. It came up as they left with NO mess left behind!!! The work was seamless and beautiful. We plan on using them again to tile our shower area. They are the best!

Absolutely beautiful. The one seam was placed in an inconspicuous area and is almost impossible to see anyways. The edge is exactly what I wanted and perfectly done. It was complete and installed earlier than he promised. Punctual and professional. This company was recommended by my cabinet builder who used them for his own home.

I had previously used this company before and was happy with the result. The overall experience with Trinidad was wonderful. My husband and I went to different tile stores to look for stone medallion for a flooring centerpiece. My husband called Trinidad and spoke with Mario, who told us that they can get the medallion by the next day. My husband went to the store, picked out the medallion (exactly what he was looking for) and placed the order right away. Mario offered to provide some sample floor tiles to complement the medallion. The very next day, the medallion was ready and Mario had 4 different tiles that match the medallion very well to help us with design. He offered to let us take the tiles so we can have a good look at home and decide. I cannot be happier with the service that the brothers at Trinidad provide during each of my visit.

Hugo and Mario were very patient as my husband and I were in their showroom trying to figure out what to use for our kids' bathroom and our kitchen floor. They provide great suggestions in terms of color and design. I initially purchased tiles for the project, but had to return three times to buy small amounts at a time because we were short. Each time, they were very courteous and professional. We'll return for more tiles for our master bathroom.

This is the second project Hugo and his brother and father have completed for us, and once again they did a great job. They came on time to give us an estimate, and they worked with us on price. Hugo had a design suggestion that really helped save on cost, and made the final project look great. Trinidad was really responsive to our wishes. When the cabinets were initially a color that didn't match our existing cabinetry, they made sure the error was fixed. While the job took about a week longer than estimated, overall we're very happy with the result. There were a few minor issues that needed to be fixed after the job was done (e.g., they neglected to replace some trim that had been removed), but they were addressed promptly.

I THOUGHT THEY WERE PROFESSIONAL. I TRUSTED THEM. I FELT THEY UNDERSTOOD WHAT I WANTED FROM THEM, AND THEY WERE VERY QUICK WITH WHAT WE WANTED.