WAREHOUSE DIRECT INTERIOR

We were able to purchase a room-sized remnant of marmoleum at Warehouse Direct at an excellent low price. Buying from other suppliers would have been much more costly. The company was very responsive and helpful. The installer came on time and finished in a timely way, removing all the old carpeting and debris. We were very happy with the service we received from them.

The laminate is lovely. I had held off for a long time - going back several times and getting estimates. After not being there for many months, I walked in and Tim Donoghue knew my name and remembered the house. He had done a small project there a year before. I found him friendly and laid back - answered all questions but didn't pressure at all - gave good advice. The installation guy, Omar, was very sweet - he was extremely concerned that we get the job done the way I wanted it done and took good care to make sure all my furniture was carefully moved and then replaced. No need for cleanup when I got home....that's rare. The guy who installed the Marmoleum wasn't as great - he did a good job and it looks fantastic but he left a bit of a mess. Not really a big deal.

I went with Warehouse Direct based on the Yelp reviews and my interaction with Tim. Tim was very responsive in coming out to measure and gave me several detailed quotes as I worked through which hardwood flooring I wanted. He was very thorough and suggested that he bring in a box of flooring before ordering the entire amount since the appearance can change from lot to lot. The first box of flooring looked nothing like the sample, so without that step we would have had a huge issue. It took months for me to find the flooring I wanted, and Tim was the one who finally found the right thing. The installers were respectful of my husband and me, our home and our 2 rambunctious cats. I am very happy with the end result and the quality of the craftsmanship. There were a few dings resulting from the work and Tim had them taken care of right away. He even brought over some felt slides for my dining room chairs so they wouldn’t damage my new floor. I recommend Tim and Warehouse Direct with 100% confidence that you will be thrilled with their services.

Excellent experience all around. Sales straightforward, scheduling convenient, team punctual and attended to detail. Great job.

He is very knowledgeable about hardwood and laying floors and what kind of treatments needs to be done underneath. He is very knowledgeable about the products that he delivers. I would use him in the future.

This is a recommendation for Lou Versman and Wholesale Direct Interiors, based upon our extremely high satisfaction with the installation by Lou’s team of 5 installers. Lou allocated 2 teams of 2, plus one additional man, in order to be able to install on both levels simultaneously and complete the installation in less time. Lou was extremely helpful in providing samples of flooring to us and ordering and delivering a box of dark oak, which we originally thought we would want, but which turned out to be too dark. The $124 cost of the box was a great investment- we love the Santos mahogany and are glad that we tried out 20 square feet of oak before deciding. Lou picked up and delivered samples from his showroom and 2 or 3 of his suppliers at least 5 times- and put no pressure on us to purchase the material through him. We ultimately purchased the material from Simple Floors because theirs was the only Santos Mahogany (out of probably 25 samples we saw) with the deep reddish tone we wanted. We visited a home in San Ramon where the homeowner had installed the material- so knew what it looked like when installed. We loved it, and the wood we received was exactly what we hoped for in color. The job involved demolishing and removing roughly 600 sq. ft. of limestone and marble tile, as well as removal of approx 1500 sq ft. of carpet, installation of hardwood upstairs and down, and removal and replacement of all baseboards (more than 500 feet) with higher 5 ¼” baseboards which Lou’s team installed after they painted them (2 coats as requested. We learned in the past that you should ALWAYS insist on 2 coats over the primer coat so your baseboards will look new longer!). We also had them replace approx 66 linear feet of kick panels under our kitchen counters and bar area with ¼” maple material, which they stained, finished, cut and installed. The total time for the entire job was 7 working days plus ½ day for fine-tuning and touch up. Lou’s team was fantastic: hard working, on time, easy to work with, and easy to communicate with. Lou volunteered to have his men pick up the 102 boxes of hardwood from the supplier’s factory, which turned out to be in Oakland- a long drive from their home base in Santa Cruz, from which the team commuted to our Sunnyvale home each day. This saved us a $125 delivery charge. Lou’s team did a terrific job of protecting our furniture and walls with sheeting, moving and covering furniture and walls as necessary as they removed and replaced flooring. Leveling our subfloors meant grinding the concrete pad downstairs, and sanding plywood upstairs where the edges were not level- so we got our share of unavoidable concrete dust and sawdust. Lou also brought us samples of baseboard material to choose from, saving us a trip to the baseboard supplier. His is a full-service company- we purchased rug underpad from Lou, which was cut to fit, and his team delivered the underpad, moved 2 sofas and installed the under