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GutterPatrol & WindowShine, Inc

Gutter Cleaning, Window Cleaning, Gutters,

About us

We are a family-run business based in Santa Cruz, CA. We have been in business since 2002.

Business highlights

22 years of trusted experience

Services we offer

WINDOW CLEANING, WINDOW SCREEN REPAIR, GUTTER CLEANING, GUTTER GUARDS, GUTTER REPAIR AND RESTORATION, BIRD SCREENING AND NETTING, POWER WASHING.

Services we don't offer

NEW GUTTER, NEW WINDOWS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.942 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 42 reviews

KPandJP P.
11/2015
5.0
gutter cleaning, gutter repair, window cleaning
  + 1 more
Amanda was responsive and friendly on the phone and via email. They were able to prepare the estimate using measurements from Google Earth and a few pix of our home. Eric and the crew were terrific! Competitive bid and quality products. Arrived during promised time window and began work immediately. Owner (Eric) and his two-man crew completed the job in two-hours. Discovered and repaired multiple loose gutter hangers as part of the gutter guard installation. We sincerely appreciate the repair work that was done during the installation, the quality of the work and product installed, and the thorough cleanup. We highly recommend this company (they also do window cleaning)
Description of Work: Provided Estimate and cleaned gutters on two-story home. Recommended and Installed Leaf Solution Gutter Guards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

DJ R.
01/2015
5.0
gutter cleaning
  + -1 more
They are very professional, timely and affordable.
Description of Work: They cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kirk M.
01/2015
5.0
gutter cleaning
  + -1 more
Eric (owner) and colleague arrived an hour early from scheduled appointment time. Were very professional and courteous - inquiring if I would prefer them to use ladders or if they could clean the gutters by stepping onto the roof. Property had several gutters that were leaking that they repaired and a third, with a rusty downspout, that they provided me with recommendations on how to address to avoid needing a new downspout. Must also commend Gutter Patrol and Amanda, who schedules appointments, for fitting me in within a window of two weeks from time I contacted them -given the above leakage issues. She was very helpful, courteous and professional as well. In speaking with Eric, he noted that they were fully booked through mid-February so very much appreciated their ability to fit in my request into their schedule. Would definitely use again and would recommend them for your gutter cleaning needs.
Description of Work: Gutter Patrol cleaned single-story gutters (home was 1750 sq. feet) and repaired three gutters that were leaking due to their being detached.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

NANCY D.
11/2014
5.0
gutter cleaning, gutter repair
  + 0 more
Prompt and efficient service. I appreciate that they cleaned up everything after they finished.
Description of Work: Cleaned gutters on two story house and detached garage. Had to cut back tree branches along one side of house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Anna D.
11/2014
5.0
gutter cleaning, roof cleaning
  + 0 more
Gutter Patrol does a very nice, clean job. We have a rental property that gets a ridiculous amount of tree debris on the roof. We have used Gutter Patrol twice to come out to clean the roof. Scheduling has been a breeze. They have always arrived and done the work on time. And best of all, they have taken photos of the finished work ... since we couldn't easily go to the property and get onto the two-story roof to check the outcome.
Description of Work: Cleaned roof of rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sina D.
09/2014
5.0
gutter cleaning
  + -1 more
Family business that values customer satisfaction. They were professional and responsive throughout the estimation processes, and I never felt pressure to do any additional/extra work. After they finished the work, we were pleasantly surprised by their emphasis on clean-up, they even cleaned up leaves from our driveway and walkway that were not a result of gutter clean-up. I would highly recommend the service for regular maintenance of gutters.
Description of Work: - Provided free estimate for gutter clean-up, repair, and installing leaf protection solution over gutters - Cleaned Gutters, Roof and Spouts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Molly A.
08/2014
5.0
gutter cleaning
  + -1 more
I called this company last fall to have them clean my gutters before the rain. It was their busy season so it took me a couple of weeks to get them out. That is the reason I gave them a B for responsiveness. Other than that, they were very good. They have two workers come out. They did a good job and cleaned up well. Since it was my first time, I was able to get a $20. discount. The total amount with the discount was $180. They were very honest and told me because I don't have a lot of trees around my house, I probably don't need to get the gutters cleaned every year, just every other year. I will use them again.
Description of Work: They cleaned the gutters on my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Kaye B.
07/2014
5.0
roof cleaning
  + -1 more
While there is easy access from my 2 story deck --so that he didn't need a ladder - I climbed up there myself and I just didn't have the nerve to do it - Eric has a great sense of balance, skill and confidence. He was correct in that he surmised that the dirt was mostly on the inside surface ( really? - yup - never been cleaned for decades). So he brought his tall ladder and drop cloth and washed it ( 16' vaulted ceiling. This was a great opportunity for my nearby hanging mobile to get dusted and he did so cheerfully and carefully and didn't charge me extra. I have hired him for two other times for extensive window washing on multiple floors. One large picture window was three/four stories up. What a guy! He's very careful - he just knows what he is doing. I also liked that he used de-mineralized water to wash with - he has his own machine that he hooks up to your garden hose. The results are spotless. I also had him wash my front gutters so that they didn't look so grimy. It's just that now with the drought - I wouldn't do that as it takes too much water. That was an expensive lesson for me. Would only hand wipe and not spray. He brought a helper for that. He also was able to caulk a portion of my standing seam metal roof where there was a gap. He's so handy for high up jobs!! He's replaced the screen for a small foot and a half operable skylight. It had come out for some reason and he got it back in. I also hired him to remove some small leafed grape ivy from one side of this house that went up 4 stories - and he and his helper did a great quick job. It peeled right off.
Description of Work: Eric (co-owner) cleaned my roof skylight - 11 feet by 5 feet (vaulted - as it is on the peak of the roof ) - inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara H.
05/2014
5.0
gutter cleaning, gutter repair
  + 0 more
job was performed, as planned.
Description of Work: clean gutters, install filters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kris N.
04/2014
5.0
gutter cleaning
  + -1 more
Fantastic job. Showed up on time, thorough job, cleaned up all debris. Very professional in approach.
Description of Work: Cleaned all the gutters on a home we recently purchased. Gutters had not be cleaned for quite some time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Diane W.
03/2014
5.0
gutter cleaning
  + -1 more
Eric was very professional and did the job very well. He left the surrounding area very clean which I have not experienced with other gutter cleaning businesses. I will definitely use Gutter Patrol in the future.
Description of Work: Cleaned all the debris in the gutters and kept the surrounding area of home spotless

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARIE V.
02/2014
5.0
gutter cleaning
  + -1 more
very well I already submitted review on this contractor. Please don;t keep asking me. Dollar amt is my business., if price is in line with standards.
Description of Work: Cleaned much debris and washed gutters. Very satisfied and will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dee A.
01/2014
5.0
gutter cleaning
  + -1 more
He arrived on time, showed respect for the premises and when he finished, the grounds around the house and even the roof were immaculate. We will definitely hire them whenever the need arises.
Description of Work: He cleaned the very dirty cluttered gutters on a 2 story house with efficiency and care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

colleen C.
01/2014
5.0
gutter cleaning
  + -1 more
It went well and I would use them again.
Description of Work: Gutter Patrol cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert N.
12/2013
4.0
gutter cleaning
  + -1 more
The service was good. They made sure that they got all the leaves, branches and things like that. They did a complete cleanup of the area. I got them on Angie's List and I checked their grading and comments. I was happy with the work that they provided.
Description of Work: I used Gutter Patrol in August for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Norman S.
11/2013
5.0
gutter cleaning
  + -1 more
It was a pleasure to work with this firm. All activities associated with the work were performed excellently, including selection, setting of the appointment, punctuality, care for the property, thoroughness of the work, clean-up and billing.
Description of Work: Cleaned all gutters and downspouts for 3000 ft. sq. home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DJ R.
06/2013
5.0
gutter cleaning
  + -1 more
Eric is a very professional self-employed young man. He is always prompt, thorough, accommodating, and fee for service is very reasonable. He has a wonderful piece of equipment that actually vacuums out the leaves, grit, etc from the gutters. He then flushes them to make sure they are in working order and will tell you if repairs are needed. He does not make or leave a mess. He also does the windows inside and out as well as the screens. We have a lot of windows and he does them all. Again, letting you know if there is a problem or concern with anything he sees. He is expedient in all tasks performed while giving complete attention to detail. Office staff is courteous, obliging, and professional as well. The price is so reasonable and they will send coupons for discounts once they have serviced your residence or property. High marks for GutterPatrol!! Debbie and Rich Robinson
Description of Work: Cleaned gutters and washed windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Ken H.
05/2013
5.0
gutter cleaning, window cleaning
  + 0 more
It went very well. Two guys arrived on time and did an excellent job, even on the high up windows on the second story. They utililize modern equipment in good working order, so the job was done quickly and effeciently.
Description of Work: Cleaned the outside of all windows on a 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary R.
03/2013
5.0
gutter cleaning, window cleaning
  + 0 more
They were very conscientious, like a perfectionist in getting everything just right. Also, we had new windows with special coatings on them and they followed all the procedures they were supposed to for not damaging the special coatings and stuff like that. That made me feel good.
Description of Work: I used the services of Gutter Patrol & Window Shine. They cleaned the gutters and washed the windows inside and outside of our house and cottage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Jeffrey S.
04/2012
5.0
gutter cleaning
  + -1 more
Eric and his crew were here promptly as scheduled and did an excellent job of cleaning the gutters. The repair has worked well so far and we are very pleased.
Description of Work: Clean gutters & repair one small section of gutter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Walter M.
03/2012
5.0
gutter cleaning
  + -1 more
The guy was cheaper than a couple of other companies I have used. He was much better. He seemed to be more qualified and also a lot more helpful in identifying the areas that needed an improvement that had no impact on the quality of his work. He recommended me that I seek a roofer to look at some areas. Basically, he said he was just relaying that information to me. In fact, what he did was he took a couple of pictures on his Smartphone and showed me some areas. He was half the expense as another company I have used and that another company actually damaged my roof walk and around on it.
Description of Work: Gutter Patrol did gutter cleaning for me in October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

JENNIFER C.
02/2012
5.0
gutter cleaning
  + -1 more
They were very professional and thorough.
Description of Work: They cleaned the gutters and flushed them to make sure no blockages. They repaired gutters that were damaged and/or not attached to house. They also changed the slope of our downspout to help make annoying rain drip sound go away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Willow C.
12/2011
4.0
gutter cleaning
  + -1 more
The service was fine. There was a problem with it the first time, but they came back and did a second coat and it was fine afterward. I was a little perturbed that when they came back, they told us that the one process they used was something they thought was enough, but that it wasn't.
Description of Work: They did gutter cleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl W. D.
11/2011
5.0
gutter cleaning
  + -1 more
Doug is very responsive to phone calls and setting appointments. He showed up on time on the date we agreed upon. Doug was very informative and suggested things I may want to look at in the future. Liked his honesty and no nonsense approach. Graig handled the second day and very responsive.
Description of Work: they cleaned the gutters one day and were back the next day to seal them. Cost breakdown was 180.00 for cleaning and 650.00 for sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

ED G.
10/2011
5.0
gutter cleaning, gutter repair, window cleaning
  + 1 more
The windows look great after the cleaning. Eric managed to remove some hard water staining on one of our kitchen windows. Everything looked great when they finished.
Description of Work: Eric cleaned the gutters, made a repair to one of the corners that had been leaking and cleaned all of the windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2

Contact information

PO BOX 3762, Santa Cruz, CA 95063

www.gutterpatrol.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 12:30 PM
Tuesday:
9:00 AM - 12:30 PM
Wednesday:
9:00 AM - 12:30 PM
Thursday:
9:00 AM - 12:30 PM
Friday:
9:00 AM - 12:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Window Cleaning,
Gutters,
Roof Cleaning

FAQ

GutterPatrol & WindowShine, Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 12:30 PM

Tuesday: 9:00 AM - 12:30 PM

Wednesday: 9:00 AM - 12:30 PM

Thursday: 9:00 AM - 12:30 PM

Friday: 9:00 AM - 12:30 PM

Saturday: Closed

GutterPatrol & WindowShine, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, GutterPatrol & WindowShine, Inc offers free project estimates.
No, GutterPatrol & WindowShine, Inc does not offer eco-friendly accreditations.
Yes, GutterPatrol & WindowShine, Inc offers a 20% senior discount.
No, GutterPatrol & WindowShine, Inc does not offer emergency services.
Yes, GutterPatrol & WindowShine, Inc offers warranties.
GutterPatrol & WindowShine, Inc offers the following services: WINDOW CLEANING, WINDOW SCREEN REPAIR, GUTTER CLEANING, GUTTER GUARDS, GUTTER REPAIR AND RESTORATION, BIRD SCREENING AND NETTING, POWER WASHING.
NEW GUTTER, NEW WINDOWS.

Contact information

PO BOX 3762, Santa Cruz, CA 95063

www.gutterpatrol.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 12:30 PM
Tuesday:
9:00 AM - 12:30 PM
Wednesday:
9:00 AM - 12:30 PM
Thursday:
9:00 AM - 12:30 PM
Friday:
9:00 AM - 12:30 PM
Saturday:
Closed