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ClickAway Computer + Phone + Network Repair

3.0(
1
)

Computer Repair, Website Design & Development, Phone Repair,

... +4 more

About us

ClickAway provides computer, phone and network repair and installation services. Additional services include data recovery, virus removal, computer upgrades, smart home & security device set up and small business IT managed services. We offer free diagnostics, same day, in-store & on-sites services. We beat or match lowest prices. Certified technicians since 2002. Trusted by 750,000 customers. All our work is guaranteed.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

* PC and Apple Computer Repair * Cell Phone Repair * Laptop Repair * Tablet Repair * Managed IT Services * Network cabling and installation * Virus detection & removal * Computer disk upgrades * Business computer networks - $79/hour * Data recovery, migration and storage * Installation of hardware & software * Computer Training * Computer Maintenance * Telephone support * Computer moving * Rentals (Notebook, PC, Projector) * Custom built systems

Services we don't offer

phone sales

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

MasterCard
Visa

Reviews

3.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-1 of 1 reviews
Kathleen H.
06/2013
3.0
computer repair
  + -1 more
I had the best experience with them. They were very responsive. They would even have a call and leave a message. They seem to be better when you bring your computer into them. They are not very responsive when you ask them to come on site to do things.
Description of Work: I used ClickAway for computer repair and services.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from ClickAway Computer + Phone + Network Repair
Dear [member name removed], I am responding to your recent review on Angie’s List of work performed in our Santa Cruz store on February 28th. I’m wondering if there has been some sort f mix-up as we don’t have any record in our computer system of any work performed for you, not even a free diagnostic. Could you have used another name? Our goal at ClickAway is always 100% customer satisfaction and Angie’s List members have rated us a Super Service Award Winner as a result. We take these comments very seriously and wish to do all we can to make it right for you. Please contact us as soon as you can. Rick Sutherland, CEO, ClickAway rick@clickaway.com (408) 406-3252

    Contact information

    303 Potrero Street 42-105, Santa Cruz, CA 95060

    https://clickaway.com

    Service hours

    Sunday:
    10:00 AM - 4:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Website Design & Development,
    Phone Repair,
    Computer Sales,
    Internet Service,
    Computer Training,
    Office Equipment Repair

    FAQ

    ClickAway Computer + Phone + Network Repair is currently rated 3 overall out of 5.

    Sunday: 10:00 AM - 4:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    ClickAway Computer + Phone + Network Repair accepts the following forms of payment: MasterCard,Visa
    No, ClickAway Computer + Phone + Network Repair does not offer free project estimates.
    No, ClickAway Computer + Phone + Network Repair does not offer eco-friendly accreditations.
    No, ClickAway Computer + Phone + Network Repair does not offer a senior discount.
    Yes, ClickAway Computer + Phone + Network Repair offers emergency services.
    Yes, ClickAway Computer + Phone + Network Repair offers warranties.
    ClickAway Computer + Phone + Network Repair offers the following services: * PC and Apple Computer Repair * Cell Phone Repair * Laptop Repair * Tablet Repair * Managed IT Services * Network cabling and installation * Virus detection & removal * Computer disk upgrades * Business computer networks - $79/hour * Data recovery, migration and storage * Installation of hardware & software * Computer Training * Computer Maintenance * Telephone support * Computer moving * Rentals (Notebook, PC, Projector) * Custom built systems
    phone sales

    Contact information

    303 Potrero Street 42-105, Santa Cruz, CA 95060

    https://clickaway.com

    Service hours

    Sunday:
    10:00 AM - 4:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM