Nicholas Aire Systems

Excellent. They came on time and did what they have to do. They maintain it very well and tell me if something is wrong.

Very good service

Giving the best possible shout-out and kudos to [*** Link removed ***] who recently provided me with an ENTIRELY NEW!!! HVAC system—thermostat. furnace, heat exchanger, evaporator coil, condensing unit, refrigerant lines, ductwork, and vents. Oh, and the cool part is that I can control the thermostat remotely—it’s wireless! So, on vacation? Shut off the system, and then remotely activate it when I’m returning—a BEAUTIFUL thing! I’ve gone without AC for the past three or so weeks—UNBEARABLE!!!! Of the standard three quotes I sought (my dad taught me well!), one never got back to me, and I cancelled the third ‘cause [*** Link removed ***] was able to squeeze me in within a week….I was heat-exhausted at this point, and their price quote was well within the range I’d gathered from various sources. Nick, the owner, and Donna, his office person (and better half?) were professional, honest, and knowledgeable. Installers were on time, sensitive to my needs (psycho-DOG!--and several other ongoing projects—interior painting, etc. that must have made it challenging for them…) and worked hard. I was especially impressed that they did the entire job with no upfront deposit on my part—what the?!?!??!—who does that?!--Weird, but wonderful! This company knows it’s stuff! When so many home improvement/repair projects are a disappointment, this was a rare and welcome surprise!!! THANK YOU [*** Link removed ***]!!! (I guess I don’t need to add that I’m thrilled and COOL!!!!)

.

Nicholas Aire Systems is a family owned A/C and Heating Business based in the Santa Clarita Valley were I live. The A/C specialist, Frank, was prompt, courteous, and very knowledgeable. He politely listened to my concerns and my husbands thoughts about the possible unit problems and concurred that indeed that was the issue. He went about his job in a kind manner all the while educating me on how to keep my air conditioning unit running smoothly and efficiently. Very sweet, and the customer service with Mary answering the phone and setting up the service call to Frank giving me a 20 minute before arrival call was all thoughtful and first rate. I would definitely use them again and highly recommend them.

unknown

unknown

unknown

unknown

Nicholas Aire Systems earned my trust when our heater went out last winter. The owner Nick made the house call and discovered that a thermostat wire had become loose and after a quick and inexpensive fix, we were back in business. I appreciated his honesty and when we were ready to replace our 30 year old HVAC system this summer, we knew that Nicholas Aire was going to be our contractor. Our experience with the entire process of selecting and replacing our system was superb. The system design was thoroughly explained and the installation crew that was supervised by Dot with the owner Nick being involved throughout the entire process was terrific. The attention to detail and installation workmanship was top notch. I have been completely satisfied with the performance of the new system. The AC is cool and comfortable and the energy efficiency has exceeded my expectations. I highly recommend Nicholas Aire Systems. Their business ethics and quality workmanship sets a high bar matched by few businesses.

They were very good. They were professional and the communication was good. When I asked questions I would get a response. I really like when a company has good communication; that's a big thing for me. That allows me to continue with the contract. They were clean, they got the work done, and the system works. I am happy.

This was kind of a good experience. I did have one issue with them and that was an issue with the two men. I believe that the one fellow did not know what he was doing at all. Don't get me wrong. He was very courteous, I just do not believe he knew what was going on. Maybe he was new or something, I don't know. Another thing I didn't understand was that at first, the fan didn't work to the heater so they had to bring me another heater. If the heater was brand new, I just did not understand why the fan did not work. That just seemed weird to me. I do not think that I would hire them again because there was just to much confusion.

THIS COMPANY WAS PROMPT. THEY CAME AT THE AGREED UPON TIME. EFFICIENT - CAME IN AND WORKED. CLEAN - WHEN THE TEAM FINISHED. YOU WOULD NEVER HAVE KNOW THAT WORK HAD BEEN DONE. THEY CLEANED UP GREAT.