Better Buy Pool Supply

Swimming Pool Company, pool cleaning service

About us

We've been in business since 1991, providing honest, reliable and competent pool equipment repair and installation. All equipment is sold at wholesale prices with installation built into the sale price.

Business highlights

34 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
9%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 26-50 of 115 reviews

Steve B.
05/2020
5.0
Albert was great! Does excellent work and gets things done quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen P.
04/2020
5.0
All good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THERESE I.
11/2019
0.5
He scheduled several times -- and then cancelled - doesnt call to rescheduled. Doesnt texts and call. Very bad Customer Service - I feel like he wasted my time. All I needed was an estimate for my insurance company after california fires and he strung me along for week now

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Michael W.
10/2019
5.0
Albert made the repair I needed and charged a very fair price. He did the work quickly and acted in a very professional manner!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rob J.
02/2019
N/A
0
Rating CategoryRating out of 5

Diane V.
03/2018
4.5
Albert has always been outstanding, he explains every detail and answers me quickly when I have called with questions or concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie A.
12/2017
1.0
Their workers are not dependable and are not honest. Say they came by and didn't. They also use 2 other business names Specialized Pools and Aquaduck Pools.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Charles W.
10/2017
5.0
Outstanding work by Scott, who beat every other price out there by a lot, and still managed to go above and beyond, being a great resource for helping us get a DWP rebate that ended up balancing out the cost of the installation! I cannot more strongly recommend a company than I would Better Buy Pool Supply. They won't be beat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sid S.
09/2017
5.0
N?A

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

mark f.
08/2017
5.0
they were great

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Michael P.
03/2017
5.0
he was very professional, diagnosed the problem, and replaced the part the next day.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Freddie G.
10/2016
5.0
Very professional

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Cheryl R.
10/2016
5.0
They are cost effective and even hauled away the old (huge) heater we had. They did not try to upsell. I recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CHERYLE K.
05/2016
5.0
Just hired them, so work is unclear, however UNLIKE most (if not ALL) other pool cleaning services, THIS company bills ONE FLAT RATE; no "hidden or sudden" charges. I'll update as their services commence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy V.
04/2016
4.7
Very nice and clean work. Very impressed with how crew cleaned up their debris each day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Kathleen O.
04/2016
5.0
Second time using Home Advisor....A+!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryce F.
02/2016
5.0
So impressed by the initiative and follow up regarding my initial web-search. I hadn't necessarily intended on using the service, but after two separate follow-up calls based on my initial HomeAdvisor inquiry and then pricing service from the local retail pool chain, I called back. Had an appointment the next day! Serviceman (Alberto) arrived exceptionally clean and well-groomed. Found the problem (primarily operator error...oops) and then rewired a circuit to prevent future problems. He was open and frank about future equipment replacement needs (not upselling work that didn't need to be done) and at a reasonable cost - the set inspection/travel fee quoted on the phone. Even reprogrammed the pool pump to make use of lower electrical off-peak rates. I've added him to my phone contacts and will be using him for all my on-site equipment service going forward. No more retail pool store overcharges!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen F.
02/2016
4.0
Quality work at very reasonable pricing.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Livia D.
12/2015
4.5
They gave a reasonable estimate, did not increased prize after seeing bigger problem then anticipated. Were on time, cleaned up after . Tom very knowledgeable and friendly. We did not fill up the pool yet but I am confident that the crack is closed. All around a pleasant experience

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron S.
01/2014
5.0
Aquaduck was responsive and easy to talk to. Though still early in the process, so far we are very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan D.
06/2013
N/A
So far so good! They just started maintaining our pool. They're very knowledgeable about pools, reasonably priced and very responsive. I hope the great care continues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

P.O. Box 801881, Santa Clarita, CA 91380


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

Swimming Pool Company,
pool cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Better Buy Pool Supply accepts the following forms of payment: CreditCard
Yes, Better Buy Pool Supply offers free project estimates.
No, Better Buy Pool Supply does not offer eco-friendly accreditations.
No, Better Buy Pool Supply does not offer a senior discount.
No, Better Buy Pool Supply does not offer emergency services.
No, Better Buy Pool Supply does not offer warranties.

Contact information

P.O. Box 801881, Santa Clarita, CA 91380


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed