I signed up for one of these Angie's List Big Deals. The teasing rate is $99 for the first 100 feet and then $1.5 per foot afterwards, the down spouts are counted separately. Making an appointment is no problem and the guy shows up on time. What surprised me is that he brought his son to help him, and he does not look older then 12 years old. He came in an unmarked truck, though he did have America's Best t shirt on. The contractor I used last time came by with a team of three men and charged me less. The guy and his son proceeded to use tape measure to measure my house. Considering my lot is on a slight slope, I don't know how accurate that measurement is and there is no way I can verify the measurements. He told me I have 348 feet of gutter, even though my house is only 1540 sq. ft. Since I paid the deposite to Angie's List already, it is hard for me to back out, so I OK the job. It took him less then 2 hours to finish the job.His son did not go up the roof, but did occasionally climb up the stairs to check on his dad. This kind of makes me nervous. I think the guy did an OK job, but then my gutters were not that dirty to start with.I think counting the down spouts separately is unfair, since when you flush the gutter, where is the water going to go except down the down spouts! It is not like any extra work was done. Furthermore, having only one guy show up with his kid is unprofessional. This makes me wonder about liability, and I thought they were licensed and bonded. The fact is gutter cleaning is not a highly skilled job. If they came by on their own and gave me a bid of $471, I would not have hired them.
Description of Work: He blow off debris from the roof and ran water with a hose into the gutters and let it ran off through the down spouts.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$471
Response from America's Best Inc
Thank you for your feedback. As a company we do encourage the father, son relationship; however, it is not our policy to have technicians bring along their children, let alone have them climbing ladders while on the job. It is definitely something that will be addressed with this technician as well as all other technicians. As far as the gutter cleaning goes, it clearly states in the angie's list big deal that this is for gutter & downspout cleaning. The reason why we charge for the downspouts is because we do clean and flush and remove any clogs that might be existing. While I am sorry that you misunderstood the deal, it is necessary to charge for the downspouts because we have been on many jobs where the downspouts are clogged and we have to remove whatever it is that is clogging them.
Patti P.
12/2011
4.0
window cleaning
+ -1 more
I would recommend them to others. They were pretty responsive and punctual. I guess they were professional.
Description of Work: I used America’s Best Window Cleaning for window cleaning work in my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Ethan K.
12/2011
1.0
window cleaning, window treatments
+ 0 more
They didn't do anything! I used the Angies List Big Deal to pay for rain-gutter cleaning, but the vendor never contacted to schedule it even after repeated attempts to contact them.
Description of Work: I bought rain gutter cleaning for $99.00 as a "Big Deal" on angies list. I have contacted the vendor through e-mail numerous times with my phone number, and they never called back to schedule an appointment.
Rating Category
Rating out of 5
value
4.0
responsiveness
1.0
$99
Response from America's Best Inc
I'm sorry. We never received your email. If you would still like us to clean your gutters please call us at 866-946-2532. We have someone there from 9am -5pm to answer your questions and schedule your appointment. I am so sorry for the confusion.
Craig H.
12/2011
3.0
gutter cleaning
+ -1 more
They were courteous on the phone. The two workers showed up on time. They were courteous and friendly at all times. They worked for a while, packed up, gave me the bill and wanted to leave. Upon inspecting the work it was clear that they had not completed all of the steps of their process as outlined in the scope of work defined on their web page. step by step: "We start by removing all dirt, leaves and other foreign objects from not only your gutters, but also your roof;" Yes, they did this pretty well. "Then we flush your downspouts to make sure everything is flowing properly;" They did this, but one downspout was still filled with dirt at the bottom. They had not inspected it. They promptly and courteously cleaned this out when it was pointed out to them. "We finish the gutter cleaning by wiping down the gutters to remove the dirt that has built up on the exterior;" They made no initial attempt to wipe down the gutters. When I pointed this out they seemed surprised that I would ask them to do this, as if they were unaware they were expected to perform this task. I had to print out the page from their own website where the scope of work is described. I just expected a wipe down with a wet rag to remove the top layer of dust, grime and cobwebs from the gutters exterior surfaces. They needed to call the office to make sure it was OK to wipe down the exterior of the gutters. I had to walk around and point out the areas where they needed to wipe down the gutters. It was a little awkward and time consuming for me but they were courteous about it. They completed the work in an average manner but not without a fair amount of oversight and time on my part to ensure the work was done to completion. They made no attempt to clean up the dirty runoff sludge from the downspouts on my patio and driveway leaving some temporary stains. Not a big deal in itself but this is the kind of attention to detail that separates average C ratings from excellent A ratings.
Description of Work: Hired company to do gutter cleaning on apx. 150 feet of gutter as per their description on their web site: http://www.abwc.net/gutter-cleaning.php "Our Process: We start by removing all dirt, leaves and other foreign objects from not only your gutters, but also your roof; Then we flush your downspouts to make sure everything is flowing properly; We finish the gutter cleaning by wiping down the gutters to remove the dirt that has built up on the exterior; When we are finished cleaning your gutters they will look great and more importantly work properly. "
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$181.5
SANDRA W.
12/2011
5.0
gutter cleaning, window cleaning
+ 0 more
I took advantage of Angie's Big Deal for gutter cleaning on Nov, 28. I sent an email to America's Best Window Cleaning, and Desiree contacted me immediately, and we set an appointment for Dec. 1 between 8:00a.m. and 10:00 a.m. Gilbert, the technician, arrived promptly at 8:00, and spent an hour cleaning the gutters. I asked him about two problems I had noticed during the last heavy rainfall, and, after inspecting the gutters, he answered them to my satisfaction. I was very happy with the quality of the service and how quickly I was able to obtain the appointment..
Description of Work: Cleaned my rain gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Phil R.
11/2011
5.0
screen repair
+ -1 more
Showed up on time, charged exactly what they quoted, worked quickly and without supervision, and then left. Cleen-up was a little mixed and I had to sweep up after but it wasn't that big a deal. I would definitely recommend this deal to anyone looking to have screens made on site.
Description of Work: Rescreened our windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tamar C.
11/2011
5.0
window cleaning
+ -1 more
This was a great experience. They were professional and quick. I keep thinking that we've left our sliding glass door open but it's just CLEAN. What a difference. We bought the Big Deal for this job and had to pay a little extra for the additional windows, but we were so happy that we will definitely call them next time we need the windows cleaned.
Description of Work: They cleaned all the old double hung windows in our house as well as our 10 ft. sliding glass door (which I am sure had not been cleaned since 1963) and front room picture window. They removed our screens to clean the frames and scrubbed the bits of paint off of the glass. They even scrubbed the aluminum sliding glass door frame.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231
Omid K.
11/2011
1.0
window cleaning
+ -1 more
In preparation for Thanksgiving I purchased this deal for window cleaning which was supposed to be done today. They gave me a window between 8:00 and 10:00 a.m. I took the morning off work.I received a call at 8:30 a.m. advising that the crew had a flat tire. I asked if it were possible for another crew to come today. I received a call at 10:00 a.m. wherein I was told they were in Van Nuys which is 15 minutes from my house. They said they could come to my home in "1 hour." I waited for them but no one showed up. At 11:15 I called but they could not get in touch with their guys. Therefore I cancelled today's appointment and we rescheduled for Monday between 8:00 and 9:00 a.m. They showed up at my office by mistake at 11:30 a.m.At 3:00 p.m. I received a call from them saying the earliest they could reschedule was for the following week, i.e. approximately 2 weeks from now. I WOULD NOT RECOMMEND THEM.
Description of Work: No services performed because they did not show up as scheduled.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$129
Response from America's Best Inc
This is one of the busiest days of the year for us so to have a guy broken down was a real blow. However, I called as soon as I was aware of the situation to let you know what was going on. I know how important it was for our customers to get serviced before their guest arrive for the holiday. Which is why I called one of our technicians who had a scheduled day off to come into work just to take care of your windows. I told you he would be there in approximately 1 hour. I also told you that because of the holidays the traffic might be an issue, but we would get there as soon as possible. You called 45 minutes later wondering where he was. I tried calling our technician, but whoever is familiar with the canyons of LA know that reception is pretty spotty at best, so I was unable to reach him. I then let you know that I was unable to reach him, but I knew he was on his way. I then got a call from you around 11:15 again letting me know that our technician was not there. I again reminded you it was the day before Thanksgiving traffic was probably pretty bad. You then advised me that you just wanted to reschedule. You did ask me for a Monday appointment to which I told you I would check the schedule because I was out of the office. When I check the schedule I called to let you know we had no morning appointments available. You then advised me you would get a refund from Angie's List. It turns our our technician arrived at 11:30. You sent him away. I actually am fine with giving you a refund. I believe we went over and beyond for you. It wasn't enough.
Anthony U.
11/2011
4.0
window tinting
+ -1 more
I purchased a "Big Deal" coupon from Angie's List, which gave me a certain amount of square footage for the price. This allowed for the 3 windows along the front of my home, which gets the most direct sun exposure. to be tinted It also allowed for tinting one of my windows in my second floor hobby room. The installer was professional, and did a very competent job. I am thinking of calling them after the rainy season ends to clean all the windows in my home.
Description of Work: This company installed window tinting on some of windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$269
gerry B.
11/2011
5.0
window cleaning, pressure washing
+ 0 more
They did a really nice job. He worked a whole half a day.
Description of Work: They cleaned the windows and pressure washed the exterior of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa B.
11/2011
5.0
window cleaning
+ -1 more
It was great. They were thorough, on time, and did a great job.
Description of Work: They cleaned the exterior of all our windows, including the screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danielle W.
10/2011
5.0
window cleaning
+ -1 more
Excellent service, very professional, I've never seen my windows look so clean. Will definitely use them again!
Description of Work: Cleaning of all windows, screens and two skylights, including windows and skylights on third floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$421
Curt C.
10/2011
5.0
gutter cleaning, window cleaning
+ 0 more
We purchased a Big Deal through Angie's List for gutter cleaning. We had to pay an additional fee because we had more square footage of gutters than what was covered by the deal. The work was well done. The workers arrived on time, did what they were supposed to do, and cleaned up the mess afterwards.
Description of Work: Gutter cleaning for a 2400 square foot house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Katherine W.
10/2011
3.0
screen repair
+ -1 more
They did the repair, but one of the window had some gaps in it and it was not sized correctly. The rest of the window were good. I called them and asked them to come back and address the issue. At this point, no one has contacted me back.
Description of Work: They did some screen repair.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$150
Bunny H.
10/2011
4.0
screen repair
+ -1 more
REPLACEMENT/New screen is VERY THIN fiberglass - would have been VERY happy to pay for heavier material. May stop flies - but not an old cat. Screen on door needs to be tightened - called them but no response so far. EMPLOYEES WERE EXCELLENT.
Description of Work: Re-screened 6 windows plus screen door.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from America's Best Inc
Thank you for your post.The screen we offer is more than sufficient for regular wear and tear, however, if you have a pet and would like a thicker option I need to know that before hand and we would be more than happy ot accomodate you. There is an additional charge for pet screen. As far as a tightening the door screen I'm sorry I am not sure where the break down happened, but we would be more than happy to come back to tighten it. I am calling you today to schedule it.
Their price was a little bit high but they did a great job on the windows and the screens. They just are really good. I've used them a couple of times. I think their price on the windows is fair but with the rain gutter it was a little more.
Description of Work: America's Best Window Cleaning came out almost two years ago and cleaned the windows, screens and also on that last visit they cleaned our rain gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laurie G.
10/2011
5.0
screen repair
+ -1 more
I thought that they were pretty good. The only thing I disliked was that one of the contacts wasn't put on carefully on one screen got replaced, but I was able to fix it. Other than that, they were pretty good.
Description of Work: I have used America's Best Window Cleaning for screen replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Janet L.
10/2011
5.0
screen repair
+ -1 more
I bought these services through an Angie's Deal. The service provider arrived early, confirmed the job and which windows I wanted re-screened. Then he performed the job in no time flat. He was quiet, no blaring radios. He asked me to take a look at his work half way through to make sure I was happy. When I asked him to apply the screen a little tighter he patiently explained to me why it was not wise to do it too tight. Then he proceeded to make me happy by acquiescing to my request yet still not putting the screen on too tight which might cause it to tear. I was very pleased with his work and would not hesitate to use this company again.
Description of Work: Re-screened seven windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Janice R.
10/2011
5.0
window cleaning
+ -1 more
They did a great job! We paid a little extra for them to cover all the windows not paid for with the Big Deal. I'd highly recommend them to anyone!
Description of Work: They cleaned the out and inside of all windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from America's Best Inc
Thank you for your recommendation. We look forward to serving you in the future.
Gerald R.
10/2011
4.0
gutter cleaning
+ -1 more
They arrived on time and cleaned the gutters and downspouts.
Description of Work: I had them perform gutter cleaning as part of the BIg Deal. I was charged for both the linear feet of the gutters and the linear feet of the downspouts. I expected to be charged for the gutters but not for the downspouts. I do not know if this is standard practice in the industry, but future customers should be aware of the true cost.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$119
Response from America's Best Inc
The deal clearly states we clean the gutters & downspouts. Because we clean and flush both the gutters and downspouts we do charge for both. Thank you for making it clear though. We like our customers to be well informed. Thank you, Desiree
Mary C.
10/2011
5.0
gutter cleaning, window cleaning
+ 0 more
I'd hire them back again as I have for at least a few years.
Description of Work: Washed windows and outside lanterns. Have done this for me as requested over last few years. Dependable but if they had more people on the job, they'd get done sooner!
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from America's Best Inc
Thank you. It is always a pleasure doing business with you.
Anne L.
10/2011
5.0
window cleaning, replacement windows
+ 0 more
They did a great job! On time and complete.
Description of Work: Power wash, window cleaning and one chandelier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$865
LAURA H.
09/2011
5.0
window cleaning, solar panels
+ 0 more
They scheduled the appointment right away when I called. They did not start off very well, but they did a really good job on cleaning the solar panels. They were already a highly rated provider. They came and cleaned up everything. I used the Angie’s List Big Deal coupon for the work, and it was a very reasonable price. I certainly intend to use them again in the future.
Description of Work: I used America’s Best Window Cleaning to clean the solar panels for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Alvin O.
09/2011
5.0
screen repair, window cleaning, security windows
+ 1 more
They did an outstanding job and that is why we had them do everything at the same time. We will use them in the future.
Description of Work: I used America's Best Window Cleaning in May to clean the windows in a two storey building of 1800sq ft, on the upper and lower floors, both inside and outside, the tracks and the screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from America's Best Inc
Thank you for your feedback. See you at your next cleaning.
Ruth M.
09/2011
3.0
window tinting
+ -1 more
Made the appointment to have the window tinting done between 8-12 on August 5, and the installer did not come during the time allotted and showed up a few hours later. If I had not called the office several times, I'm sure the installer would not have shown up, since he was busy with the previous appointment. In regards to the application of window tinting, when I inspected the job, I noticed that the installer sealed in visible debris under the film on some windows, near the edge of the windows. I assume this happened when he scraped debris from along the edge of the window and then did not wipe it off before applying the tint. I emailed the company about this and they said that if the debris is still there after two weeks, I can call them again. I gave it more time, and now at nearly 8 weeks, the debris is still there. I plan to call the office to have them come out to remedy this, and to possibly to have more windows tinted. However, I expect them to do a better job than last time. As a note, on Angie's "The Big Deal" promotion for this service, Angie listed the service as a $550 value, but the installer said that the advertised value is overly inflated and not true.
Description of Work: Per Angie's "The Big Deal" offer, it was $269 for 50 square feet of window tinting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
House Cleaning,
Gutter Cleaning,
Screen repair,
Pressure Washing,
Windows,
Holiday Decorating,
Handyman Services,
Lighting,
Window Tinting,
Gutters,
Doors
FAQ
America's Best Inc is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
America's Best Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, America's Best Inc offers free project estimates.
Yes, America's Best Inc offers eco-friendly accreditations.
No, America's Best Inc does not offer a senior discount.
No, America's Best Inc does not offer emergency services.
No, America's Best Inc does not offer warranties.
America's Best Inc offers the following services: Residential & Commercial Window Cleaning. Gutter Cleaning & Installation. Solar Panel Cleaning. Roof Cleaning. Pressure Washing, Awning Cleaning. Chandelier Cleaning. Screen Repair. Home Keeping & Window Tinting