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Drain Doctor

3.9(
71
)

Plumbing, Drain Cleaning, Water Heaters,

... +7 more

About us

Residential and commercial services. Since 1996, the professional technicians of Drain Doctor, Inc. have served residential and commercial customers throughout the Bay area of California. Our highly trained technicians work hard to deliver excellence in every job they do for you. We provide quality service every day, 24 hours a day, 365 days a year, with no additional surcharge for holidays, evenings or weekends. Call us Today!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing repair and installation, drain cleared, water heater plumbing fixtures, disposals, gas lines, copper repipes, water & sewer lines inspected & repaired, kitchen and bathroom remodeling, and electrical services. We perform Trenchless Sewer Replacement and more!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.971 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
20%
3
6%
2
6%
1
17%
Rating CategoryRating out of 5
quality
4.0
value
3.6
professionalism
4.0
responsiveness
4.3
punctuality
4.3
Write a review
Showing 51-71 of 71 reviews
Bob G.
10/2017
5.0
plumbing, sewer cleaning
  + 0 more
Taken care of with no issues.
Description of Work: Main sewer line clean out
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SHERRI O.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
He cleared the drain
Description of Work: Had a clogged drain.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Gunter S.
08/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Jolene S.
01/2016
4.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$195
K G H.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: REPLACED WASHER HOOKUPS
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cheryl J.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced some piping and did a flush that they call a "clean-out". The technician I worked with was great.
Rating CategoryRating out of 5
Yes, I recommend this pro
MARGERY M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: date of service 04/19/15 cost 200.00
Rating CategoryRating out of 5
Yes, I recommend this pro
Durward A.
04/2015
4.0
plumbing
  + -1 more
.
Description of Work: Replace toilet and piping.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Andy K. F.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced With | |Replaced with new copper pipe |Great. | | |
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Edward B.
08/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Used these guys a few years back. Their plumber arrived at my house angry with me, the customer! He said that because of my call he wasn't able to eat dinner explaining that all their plumbers are overworked and aren't given time to eat. Then reluctantly he looks at my leaking sink and insults my plumbing, "They stopped using this stuff years ago. I'll see what I can do." He used a portable rip saw, chipped my sink, left his mess and charged way too much for the work and abuse. THEN, around midnight, I hear a POP and GUSH! I head into the bathroom and the work that they guy did had burst and water was gushing from the sink! Used another company and no problems.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$350
Sharon K.
09/2013
5.0
plumbing, drain cleaning
  + 0 more
Very honest person -
Description of Work: We called about a "slow kitchen drain". We tried Liquid Plumber but still seemed to be slow. They sent out a plumber to give us a free estimate and then we could decide if the price was fair. He checked, ran water for over 5 minutes - no longer clogged. So no charge. I will definitely call them next time I have any drain problems!
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
10/2005
4.0
plumbing, drain cleaning
  + 0 more
WE EXPLAINED WHAT WE THOUGHT WAS THE PROBLEM. HE WENT UNDER THE SINK, & IN A VERY FEW MINUTES THE SINK WAS UNCLOGGED & THE WATER WAS OUT OF THE SINK. THEN HE WENT INTO THE BATHROOM & QUICKLY REPLACED THE TOILET HANDLE.
Description of Work: THEY UNCLOGGED THE KITCHEN SINK & REPLACED THE HANDLE ON THE TOILET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$170
HEATHER P.
10/2005
4.0
plumbing
  + -1 more
WE APPRECIATED THE FACT THAT THEY TAUGHT US HOW TO DO IT OURSELVES. THE WORK WAS EFFECTIVE AND WE HAVE NOT HAD ANY PROBLEMS. OVERALL IT WAS A GOOD EXPERIENCE.
Description of Work: THEY FIXED THE LEAKING WATER. THEY FIXED THE SINK THAT WAS CLOGGED UP IN THE PIPES.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
10/2005
5.0
drain cleaning
  + -1 more
THEY RESPONDED TO MY REQUEST FOR AN APPOINTMENT IN A TIMELY MANNER. I ORIGINALLY WAS ONLY GOING TO HAVE THE DRAIN UNCLOGGED, BUT THE SERVICEMAN WAS KNOWLEDGEABLE AND COMPETENT, SO I HAD HIM REPLACE THE PIPES UNDER THE SINK.
Description of Work: A KITCHEN SINK PLUG WAS ROUTED OUT, AND THE UNDER THE SINK (P-TRAP) PIPES REPLACED.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
10/2005
5.0
plumbing
  + -1 more
They are very nice guys, and when I called them they came out promptly. I thought they were a little high priced, but worth it. They did a good job, and were reasonable people to work with.
Description of Work: Fixed the plumbing in bathroom.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
10/2005
5.0
plumbing
  + -1 more
They were prompt, and no return calls were necessary. They did a good job, and the water heater has not leaked at all. The work they did passed state and city codes. Overall they were good, they did what they were supposed to.
Description of Work: They installed a hot water heater.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
10/2005
5.0
plumbing
  + -1 more
They are very nice, and did a very good job. They come out at anytime they're called even early in the morning. I had to call them, and within 2 hours they were here. They do a good job, and very professional. They fixed everything that was wrong.
Description of Work: Plumbing work done in bathroom and kitchen. The bathroom had a leaky faucet, and the toilet was dripping. The Kitchen was just a leaky faucet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
j D.
10/2005
4.0
plumbing
  + -1 more
They did a good and complete job for me. I trust the company, I've been using them for years. They're dependable, and that's what I like. They did have to come back out, because they put the wrong part on, but they came out and fixed it with no problem.
Description of Work: Leaky pipe in the kitchen. They replaced the piece that holds the pipes together.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$200
10/2005
1.0
drain cleaning
  + -1 more
When they came to my house to clean my drain they did a very good job, and I had wonderful service. Their prices were excellent. I started using them when I had problems with another company and so far I have been using them ever since and they have always done good quality work.
Description of Work: Cleaned my drain.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
09/2005
5.0
plumbing
  + -1 more
They did a very good job and it was a good experience. We were very pleased with the work and they came in and got to it right away. The job got done in time and everything has worked great since they came out.
Description of Work: Came in and did some plumbing and replaced a pipe under our bathtub.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
07/2005
5.0
drain cleaning
  + -1 more
VERY POLITE & VERY PROMPT.
Description of Work: HAD TO HAVE ALL THE DRAINS CLEANED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
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Contact information

480 Aldo Ave, Santa Clara, CA 95054

http://info@draindoctor.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drywall,
Natural Gas Lines,
Drain Pipe Installation,
Septic Systems,
Electrical

FAQ

Drain Doctor is currently rated 3.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Drain Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Drain Doctor offers free project estimates.
No, Drain Doctor does not offer eco-friendly accreditations.
Yes, Drain Doctor offers a 15% senior discount.
Yes, Drain Doctor offers emergency services.
Yes, Drain Doctor offers warranties.
Drain Doctor offers the following services: All plumbing repair and installation, drain cleared, water heater plumbing fixtures, disposals, gas lines, copper repipes, water & sewer lines inspected & repaired, kitchen and bathroom remodeling, and electrical services. We perform Trenchless Sewer Replacement and more!

Contact information

480 Aldo Ave, Santa Clara, CA 95054

http://info@draindoctor.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day