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COMPLETE CLEANING SERVICE

House Cleaning

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
10%
3
20%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.7
responsiveness
4.5
punctuality
4.3
Showing 1-10 of 10 reviews

Edith K M.
06/2015
5.0
house cleaning
  + -1 more
I had them come out to clean my carpets and a couple of throw rugs. They did a great job and my carpets have never looked better.
Description of Work: They came out to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mary O.
04/2014
2.0
house cleaning
  + -1 more
They cleaned 3 bedrooms, 2 bathrooms, living room and kitchen in one hour and 15 minutes but they didn't do a good job. They didn't do the dusting of furnitures and some of my paperweights in the living room because they told me if they will do that they will charge me for $145.00 because it will take time to do it. So, I decided not to do it. But I was disappointed with their service. First they changed the appointment time from 1:00 PM to 1:40 PM. Then, they came and cleaned the bathroom but still there were some dust and dirt and calcium deposits on the granite top of the bathroom and faucet and some dirt in the tub of the other bathroom. Then, I checked the other rooms and found out that there are still some dusts on the computer table and they told me that is included on the cleaning service but they didn't do it. The two cleaning ladies were in a hurry to clean the house and didn't do a good job. I definitely would not recommend this service to my friends or to others.
Description of Work: They cleaned the two bathrooms and vacuumed the three bedrooms and living room. Then they cleaned the kitchen and dining room and empty the garbage can.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$87

Ken C.
10/2009
3.0
house cleaning
  + -1 more
Complete cleaning came monthly for several months. They always missed something. You would have to go around and check the house every time to make sure the work was done. I got tired of finding dirty areas.
Description of Work: Cost was $100 / month.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$100

Suresh P.
05/2009
3.0
house cleaning
  + -1 more
Scheduling was easy. Left a message and Lupe called me the same day. The cleaning was scheduled to start at 10:00 am but got a call the evening before saying that they will be late and will arrive around 11:00. At 11:00 a person showed up to give an estimate and then another hour later the cleaning crew showed up. So, the actual start time was noon. 3 people showed up to do the cleaning and were very fast but I cannot say that they were thorough. They missed quite a few spots on the floor which we asked them to go back and clean. They did not dust one of the cabinets or the mantle. Had to request them to do that before leaving. They were not happy about it as they were running late for another appointment at 1:00 . They were done with the whole house in just over an hour - this is probably the fastest I have had my house cleaned ever. All in all they did a decent job with the bathrooms and the kitchen but the rest of the house we pretty much had to go around pointing out spots for them. They also refused to move any furniture - not a big deal but would have been nice to know in advance. After they left we realized that neither the TV or the sofa in the family room had been wiped down. I don't think we will be hiring them again.
Description of Work: Complete housecleaning - around 1400 sq ft, single story. 3 Bedrooms, 2 baths, kitchen, family, living

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$80

Jean Z.
12/2008
4.0
house cleaning
  + -1 more
It was a good experience. I wouldn't say I would recommend them.
Description of Work: They cleaned my house. They were prompt and gave us a quote. The quote was reasonable. They cleaned the carpet and the kitchen.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda P.
09/2008
5.0
house cleaning
  + -1 more
Lupe was very courteous and professional throughout the experience. She came and gave me an estimate for the 1st as well as follow-up cleanings. 2 crew members did the work at the agreed-upon day and time. They did great work. I can actually see through my clear shower doors! The only thing that would put from excellent to superior is if the fixtures in the bathroom shined a little more; there was some sort of soap residue left behind. The crew were very capable and polite and finished in less than 2 hours.
Description of Work: House cleaning of 3 bedroom, 2 bath small house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ANNA B.
10/2007
5.0
house cleaning
  + -1 more
I have been using this company for fifteen years and I think that they do a wonderful job. I am comfortable with them being in my home and I feel they act in a very trustworthy manner. I don't have to really worry about scheduling. They take care of that and come out on a routine schedule.
Description of Work: They routinely clean my three bedroom townhouse every other week. This includes basis vacuuming, sweeping, mopping, dusting, and scrubbing the bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Diana S.
09/2007
5.0
house cleaning
  + -1 more
Punctual and thorough.
Description of Work: Maid services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan F.
06/2007
5.0
house cleaning
  + -1 more
The cleaners came on time (even a few minutes early, because I said they couldn't be late, as I had to go to work). They did a decent job for a good price. Overall, a good value for the money. The cleaning may not have been the absolute best job I've ever seen (they didn't dust all the picture frames or do a lot of straightening up), but every surface was basically clean and I've paid much more money for an only slightly more thorough job.
Description of Work: Surface cleaning of kitchen, living & dining room, and 2 bedrooms and 2 baths of a 3 BR-house. I said they should skip the guest room, because I had a value-pak mailer coupon for a cleaning for $69 that said it included 4 rooms and 2 baths, and I think they count the kitchen and living/dining room as two of the rooms. I gave them $79. Cleaning included vacuuming, dusting, and minor tidying up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

ANNA B.
10/2006
5.0
house cleaning
  + -1 more
Complete Cleaning has been cleaning my houses for over 10 years. I have moved several times in that time period and they are always one of the first people I call when I move in. I have even just started to ask them to clean my house when I move out. They are friendly, professional and do a terrific job. They haven't raised their price to me in over 8 years. I can't recommend them highly enough!
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    2079 MAIN ST , Santa Clara, CA 95050


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    COMPLETE CLEANING SERVICE is currently rated 4.3 overall out of 5.
    No, COMPLETE CLEANING SERVICE does not offer free project estimates.
    No, COMPLETE CLEANING SERVICE does not offer eco-friendly accreditations.
    No, COMPLETE CLEANING SERVICE does not offer a senior discount.
    No, COMPLETE CLEANING SERVICE does not offer emergency services.
    No, COMPLETE CLEANING SERVICE does not offer warranties.

    Contact information

    2079 MAIN ST , Santa Clara, CA 95050