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American Vision Windows

Windows

About us

Founding owners, husband and wife team Bill and Kathleen, started out as ordinary customers, looking to upgrade their own home with replacement windows and replacement patio doors. Seeking an energy-saving window and door solution, they found a series of poor contractors and a need for an improved service that customers can rely on. Bill and Kathleen felt that they could do it better and they have been revolutionizing the home improvement industry one customer at a time for over 15 years. American Vision Window is now the number one window replacement company in California and Arizona, and service areas include Ventura County, Los Angeles County, Orange County, San Diego County, Greater San Jose Area, and Arizona.

Business highlights

25 years of trusted experience

Services we offer

Entry doors, sliding doors, french doors, security doors, vinyl windows, aluminum windows, fiberglass windows, wood clad windows, retro fit windows & nail fit windows, bow windows, and garden windows

Services we don't offer

Broken Glass Window Glass Repair Glass Repair Window Treatments Window Coverings

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
10%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 76-100 of 100 reviews

Alan K.
06/2020
5.0
replacement windows, doors
  + 0 more
In progress. So far, so good.
Description of Work: Replacement window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Beverly A.
03/2020
1.0
screen repair
  + -1 more
this company never called back
Description of Work: New screens
Rating CategoryRating out of 5

Jodi S.
04/2016
4.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Christen G.
02/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: They installed 5 triple pain/ sound proof, quit roller windows, and including free window grids. they provided me the best customer services, and they delivered & installed in time as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38,000

marjie H.
02/2016
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: We had a couple of living room picture windows replaced, along with a patio door and a kitchen window. Aluminum single pane replaced with vinyl inlay triple pane... I thought they did a fantastic job, we love the windows, they were easy to deal with (articulate, responsive) and expert every step of the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Richmond Y.
01/2016
1.0
replacement windows
  + -1 more
unknown
Description of Work: The window leaking water from inside they say is normal.
Rating CategoryRating out of 5

Gary B.
12/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Ron T.
10/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed doors and windows. | |I can't imagine anyone doing a better job. | |Best overall value in doors and windows,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Shryee R.
07/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: There was a problem with one window and they promised to send a tech out within a few days to correct it. That never happened!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
05/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed 7 new Mill Guard casement replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Response from American Vision Windows
(removed member name), thank you so much for your review of American Vision Windows! We appreciate your business, and are happy to hear that you are enjoying your new windows. Please let us know if there is anything else we can do for you! Have a wonderful day!

James C.
01/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all windows to double panes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from American Vision Windows
Thanks for the A rating! American Vision Windows is happy to be your window experts, and we hope to do business with you again soon!

Sue K.
01/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: I had a very large curved dining room window installed. The window manufacturing company did not send the correct type of glass. It took many phone calls and 2 missed appointments before the work was completed correctly. |Additionally, the owners have several radio commercials airing that make the husband sound like a male chauvinist. I won't use them again

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$3,000

Response from American Vision Windows
Thank you for taking the time to share your experience with American Vision Windows. We truly appreciate your input and are always looking for ways to improve our customer experience. Please be assured that we do not take these customer concerns lightly and that we have looked into this matter in depth. We cannot thank you enough for helping us improve our customer experience.

Barbara S.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Could not have been more satisfied with the professionalism of the people we dealt with from this company, their product, and their careful attention to the details of installing the windows. The quality of their windows is sooo much better than the ones we had installed a few years ago. We'd hire them back in a heartbeat!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Vision Windows
We could not be more satisfied with you as a customer [member name removed]. Thank you for your kind words regarding your experience at American Vision Windows. If you ever need us again, we will be there in a heart beat!

Jignesh D.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: They installed 5 windows in my house. The installers were professional and explained everything that they were doing. They did not mind me watching and asking questions also. They arrived on time (even a little early) and finished in a good time. The windows look great and have helped reduce the amount of noise and has kept the rooms cooler in the last weeks of summer for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from American Vision Windows
Thank you for the glowing review of American Vision Windows. We are glad that you are happy with the5 windows installed in your house. We know that our customers have questions throughout the process so it is important that our installers are professional and do not mind a Q & A session with the audience. Once again we are so happy that you think the windows look great and have helped reduce the amount of noise as well as keeping the rooms cooler in the last weeks of summer.

LYLE S.
05/2014
3.0
replacement windows
  + -1 more
unknown
Description of Work: I called for an estimate and they never showed up.

Rating CategoryRating out of 5
responsiveness
1.0


Response from American Vision Windows
Hello Sir! Are you certain that you called American Vision Windows? We have no record of any contact or appointment with any person with your name. We value your business and if we dropped the ball, we sincerely apologize! Please give us a call @ (866) 611-9365. We look forward to serving you!

Carol S.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: They ordered and installed 3 retro-fit L/R and Kitchen Windows in 2 units.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Chris Y.
03/2014
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from American Vision Windows
Thank you for sharing your "A" rating for American Vision Windows! We appreciate your business and look forward to serving you again!

Darren M.
07/2013
3.0
replacement windows
  + -1 more
unknown
Description of Work: They installed twenty windows. The service was fine. They were nice and I would probably hire them again. While they were doing the work, a window fell from the second story of the home. I asked them three times to clean up the glass so my dog would not cut their paws. However, I had to clean up the glass. One of the windows failed the first time it rained. The salesman also explained they were a Christian company and tried to discuss religion with me.
Rating CategoryRating out of 5
Yes, I recommend this pro

James P.
02/2009
5.0
egress windows
  + -1 more
Very well.
Description of Work: Great service and performed the installation with quality and care.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

j D.
06/2007
5.0
replacement windows
  + -1 more
Excellent experience. We did a lot of research before narrowing down our choices to American Vision Windows and another company. We visited the showroom in Anaheim and talked with sales rep Tandia Johnson. She answered about a gazillion questions and showed us the various windows we could choose from. The showroom was great for us because we were able to examine the manufacturing quality (the 45 degree mitered corners are the big tip-off) and check the locks, railings and screens. We then went to another showroom, Home Depot and Lowe's and compared quality. The decision was easy - Anlin windows are far, far superior to anything else on the market. Tandia came to our home to measure and give us a quote. The price was exactly where we thought it should be. Also, Tandia was knowledgeble about the building code in our city and made sure we chose the correct window type to comply with the code. The installers were awesome: on-time, courteous, fast, clean and efficient.
Description of Work: Replaced 10 single-pane aluminum slider windows and an 8 foot aluminum sliding glass door with Anlin Coronado energy-star dual-pane vinyl windows. Also, 'wrapped' and sealed the exterior window sills and frames with no-maintenance white aluminum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

DENISE M.
05/2007
2.0
replacement windows
  + -1 more
They did do a good job and my windows are a nice fit however due to the laws in San Francisco, they quoted me the wrong price. What I mean is that my home is 100 years old, so the windows being replaced were suppose to be of wood not vinyl. I had to make a trip to city hall to get that changed. The reason I might not hire them again is because their quote was much lower than the actual price.
Description of Work: They removed three old windows and replaced them with new vinyl windows. The windows consisted of 2 windows that were 76 x 64 in size and the other window being 65 x 50. This was all done on the front of my house. Two of my windows were on the second story and one window was on the third story.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$1,860

LAUREN S.
10/2006
1.0
doors, replacement windows
  + 0 more
I had the service person come out to evaluate my windows and doors. He was late but very apologetic. He measured everything and promised to get me pricing the next day. Then he called to tell me that he didn't have the full quote ready. 2 WEEKS later, I had to call and ask for the quote. The receptionist left me a message that the quote was $4000. When I called back and asked for a written quote, the serviceman told me that he had ''lost'' my dimensions and would have to come out AGAIN to remeasure everything. I didn't end up going with this company because my experience so fundamentally violated all the values that they list on their website.
Description of Work: No work was performed.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


BARBARA D.
05/2006
5.0
doors, replacement windows
  + 0 more
The workers arrived on time, put down protective coverings on all floors and surfaces near the windows. They worked very professionally, repaired the outside stucco where needed, and installed the windows to our satisfaction. The team was friendly, the foreman answered all my many questions during installation and we were happy with their work. When a problem with a roller occurred after about a month, they came out right away and replaced the part. There have been no problems since. We would definitely recommend this company for your window needs. There is a local number (Sunnyvale) for this company. It is 408.618.0901. We dealt with Elias Arreola.
Description of Work: We had all but two windows in our home replaced with double-pane low E Anlin windows. This included 4 sliding glass doors, one of which was over-sized. The replacements were done in two parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

BETH E.
05/2006
2.0
replacement windows
  + -1 more
They claimed they were the best at installation, and they offered a competitive price. They showed up late or missed scheduled appointments and didn't demonstrate work before putting them in. They used ''make shift'' wood because they ''forgot'' the required wood. They covered the ''seep holes'' and had I not had 2 handyman come by for another reason, the windows would have leaked and ruined the walls and possibly floors of my house. They did come and fix them after my complaint, but I had to yell and scream and tell them how to do their profession more than once. I would not recommend them.
Description of Work: Replace 10 windows in my house.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$5,700

Response from American Vision Windows
AVW WOULD LIKE TO OFFER A SINCERE APOLOGY AND ALSO THANK THIS MEMBER FOR HER BUSINESS AS WELL AS HER CONSTRUCTIVE CRITICISM. AVW HAS VERY STRICT HIRING POLICIES AND REQUIRES ALL POTENTIAL EMPLOYEES TO MEET CERTAIN STANDARDS AND PASS REQUIRED TESTS BEFORE BEING HIRED. ALTHOUGH THE INSTALLERS AT HER HOME MET OUR PRE-HIRE STANDARDS, ONE CANNOT CONTROL AN EMPLOYEE CHOOSING TO NOT FOLLOW PROCEDURE. WHAT AVW CAN DO WHEN A PROBLEM SUCH AS THIS ONE IS DISCOVERED IS TAKE MEASURES TO REMEDY IT. IN THIS CASE THE GENTLEMEN WHO INSTALLED HER WINDOWS NO LONGER INSTALL WINDOWS FOR US. AVW DID, HOWEVER, TAKE RESPONSIBILITY FOR THEIR WORK AND WAS ABLE TO CORRECT THE PROBLEM SUCH THAT SHE HAS WINDOWS THAT WILL NOT LEAK...WE GUARANTEE IT!

MARCIA K.
04/2006
5.0
replacement windows
  + -1 more
The company was exceptional! The workers were professional, punctual, honest, clean and generally terrific! The sales person, Rodney was also fabulous. Not only did he give me a very competitive bid, he stayed in contact with me throughout the process to make sure everything was delivered and in place as I expected. Rodney ,also helped me get permission from the HOA for this project as mine was the first house in our townhouse community with new windows. I have recommended this company to others already.
Description of Work: Company provided 3 large sliding glass doors in living room and bedroom and picture window in living room that is 12 feet off of the floor. The removed and hauled the old windows, placed the double pane windows and replaced window treatments. In addition, the placed two bedroom windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Contact information


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Not Licensed
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

American Vision Windows is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

American Vision Windows accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, American Vision Windows offers free project estimates.
No, American Vision Windows does not offer eco-friendly accreditations.
No, American Vision Windows does not offer a senior discount.
No, American Vision Windows does not offer emergency services.
Yes, American Vision Windows offers warranties.
American Vision Windows offers the following services: Entry doors, sliding doors, french doors, security doors, vinyl windows, aluminum windows, fiberglass windows, wood clad windows, retro fit windows & nail fit windows, bow windows, and garden windows
Broken Glass Window Glass Repair Glass Repair Window Treatments Window Coverings

Contact information


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM