Description of Work: They cleaned 3 rooms of carpeting. Unfortunately I needed a more deep cleaning which they were unable to do.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Valerie V.
03/2014
3.0
carpet cleaners
+ -1 more
First guy had no social skills and was not helpful when I asked about cleaning along the baseboards, he said "we don't do that." I immediately called their offices and they sent over a manager who was more helpful and he assessed the situation and talked to the kid before he started cleaning.
Description of Work: They cleaned my carpets upon move in.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$150
Christine N.
05/2013
5.0
carpet cleaners
+ -1 more
The technician arrived right on time. He was professional yet friendly. His work was satisfactory and I was pleased with the results. They didn't move my furniture to clean the carpet underneath beds/sofa. I could have paid more to have this kind of service.
Description of Work: They cleaned the entire carpet throughout my home. I used a coupon that I found on www.gocityshopper.com.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard S.
11/2011
5.0
carpet cleaners
+ -1 more
They do eco-friendly, non-toxic carpet cleaning. They are very friendly and focused on their work. They help move large, heavy furniture. Their products seems to be good and they do advertise that they will come out if a stain does not come out. They are a fairly small business.
Description of Work: I have them come out once a year for the past 4 or 5 years to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adam S.
04/2011
5.0
carpet cleaners
+ -1 more
Overall, our experience with Naturalist was incredibly positive. Setting up the appointment on the phone was a breeze. The scheduler was very polite. The young gentleman that came to house was on-time, also very polite, and honest about the time it would take and very informative about how to treat the carpet after the cleaning. He also informed us about what cleaners they use and how they are non-toxic (good for kids and pets). We would absolutely use them again and recommend them to others.
Description of Work: We had the entire condo's carpet cleaned (including stairs) before we moved in. The previous owner(s) had a dog and there were some obvious spots on the carpet, which we assumed were from the dog. The end result from the professional cleaning was that the spots were a little less obvious, but still there. The young gentleman from The Naturalist mentioned that it is entirely possible that 1) the spots have been there for quite some time and 2) previous attempts at cleaning them with the wrong cleansers have chemically set the stain into the carpet. So a bit of a bummer there, but not the fault of the Naturalist, at all.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Naturalist's Carpet Cleaning is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 5:30 PM
Naturalist's Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa