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Carroll Plumbing & Maintenance Inc

Plumbing, Drain Cleaning, Water Heaters

About us

Santa Barbara, family owned and operated plumbing company. Fully Insured & Bonded. 24 hour emergency service. Commercial, Residential & Industrial. Water Heaters, disposals, faucet repair & replacement, copper repiping, drain cleaning, reverse osmosis, water heaters, new construction, remodel, slab leaks, gas-water-sewer lines, backflow testing, and free estimates.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Santa Barbara, family owned and operated plumbing company. Fully Insured & Bonded. 24 hour emergency service. Commercial, Residential & Industrial. Water Heaters, disposals, faucet repair & replacement, copper repiping, drain cleaning, reverse osmosis, water heaters, new construction, remodel, slab leaks, gas-water-sewer lines, backflow testing, and free estimates.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

2.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
3.0
value
2.3
professionalism
2.7
responsiveness
3.7
punctuality
3.0
Showing 1-4 of 4 reviews

Dave C.
02/2024
1.0
water heater repair
  + -1 more
Carroll Plumbing has to be the most unprofessional, disrespectful plumbing business in town. I was quoted $300 labor to replace a water heater that was still under warranty so I had them do the work. I was shocked to receive a bill of just under $800. The invoice showed a charge of $175 per hour for 3 hours of work. I timed the plumber and he was here exactly 2 hours and 10 minutes. When I asked about the discrepancy, I was told they were charging me "driving time" which means I paid 50 minutes of drive time when their office is 1/2 mile from my house. I was also charged a $175 "warranty procedure" which was explained to me to be a charge for picking up the water heater that was actually shipped to their store from Rheem, the water heater manufacturer. These people are total rip offs and the front office is manned by people that are rude and condescending
Description of Work: Replace a water heater

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$790

Sean C.
07/2021
5.0
plumbing, drain cleaning
  + 0 more
Very, very well. The utmost helpful and experienced in their line of work. Experts of the trade.
Description of Work: Reference / Referral
Rating CategoryRating out of 5
Yes, I recommend this pro

Sean C.
07/2021
5.0
plumbing
  + -1 more
Superb I highly recommend the company and it’s performance.
Description of Work: Renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phillip H.
02/2012
2.0
plumbing
  + -1 more
All details had descibed on the previous page
Description of Work: Call them for my kitchen sink is leaking and told them I can see the cabinet wall piling.. Whe the service person come, I was told to.. 1/ replace the sink faucet..the qoute is reasonable $ 120 for the part for Moen basic one head Low arc 2/ replaced water filter....he first quote $350 then came back with the equipment and said he was wrong it should be $450. It raised my suspicious so I google and find exact the same thing direct from company for $240. I ask if he will match the price or somehow discount the parts.. he said the most is 10%, so I decided to buy the set from the Internet and call them for next job.. The problem is, he quote me the two jobs together is 2 1/2 hours, after i choose to do one, he still charge me two and half hours with travel and talking on the phone outside.. I know Santa Barbara service is very pricy and they Never carry anything in their truck...Shoping charge is very common in town.. But, greedy and dishonest irritating and cheating !! My advise.. Do check your parts for price and make sure you got good deal..do tell the operator your problem and make sure the service person came with right tools and parts..believed me, they Do carry them in the car! Don't let them take advantage and charge your time...

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$360

    Contact information

    2825 De La Vina St, Santa Barbara, CA 93105

    http://carrollplumbing.trustedsearch.org/santa-barbara/plumber

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters

    FAQ

    Carroll Plumbing & Maintenance Inc is currently rated 2.8 overall out of 5.

    Sunday: Closed

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: Closed

    Carroll Plumbing & Maintenance Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Carroll Plumbing & Maintenance Inc offers free project estimates.
    No, Carroll Plumbing & Maintenance Inc does not offer eco-friendly accreditations.
    No, Carroll Plumbing & Maintenance Inc does not offer a senior discount.
    Yes, Carroll Plumbing & Maintenance Inc offers emergency services.
    No, Carroll Plumbing & Maintenance Inc does not offer warranties.
    Carroll Plumbing & Maintenance Inc offers the following services: Santa Barbara, family owned and operated plumbing company. Fully Insured & Bonded. 24 hour emergency service. Commercial, Residential & Industrial. Water Heaters, disposals, faucet repair & replacement, copper repiping, drain cleaning, reverse osmosis, water heaters, new construction, remodel, slab leaks, gas-water-sewer lines, backflow testing, and free estimates.

    Contact information

    2825 De La Vina St, Santa Barbara, CA 93105

    http://carrollplumbing.trustedsearch.org/santa-barbara/plumber

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    Closed