Ayers Automotive Repairs

I am very happy with the responsiveness and turn-around of my Corolla when getting an oil change at Ayers. This is another service I have been happy with with Ayers and will continue to take my car in when needed.

Going to Ayers automotive was a huge mistake. I brought my 67 Mustang into the shop because it started to overheat while driving. After looking under the hood and seeing lots of steam and water, I decided it was probably one of the radiator hoses, as the radiator was only 9 months old and had never overheated. (Side note, I built this car with my father who was a mechanic.) I explained the issue to the shop and they said, "No problem, we will take a look and fix the car". I received a $300 estimate for the services. I called later that day and they began to explain that I needed a new radiator, multiple hoses, intake manifold removed, gaskets, thermostat housing and a cooling system overhaul, and they would begin immediately. Puzzled by the overwhelming diagnosis, and learning the $300 would be for the "inspection," not to fix the car, I decided I didn't trust the shop nor the people working there and would have the car picked up and towed to my garage. The owner called me and suggested we try and work it out. I agreed, in good faith, and said repair any hoses that are leaking. I'll pay for that work plus the inspection. He then said, "I can't get to it today or tomorrow, but will let you know on Monday." THIS IS MORALLY WRONG AND DISHONEST. They can begin work immediately when they think it's a big job and lots of money, but when it's a quick fix they need two and a half days to get back to me. I had my car towed to my garage, and after work opened the hood to truly inspect the car. What had been said to be thousands of dollars to fix turned out to be $15.36 at O'Reilly's Auto parts, and a flat screw driver. Luckily, I've worked on a few cars. However, if you DON'T know cars, I highly advise against taking your car here. These people are clearly accustomed to taking advantage of people who have little or no experience under a hood. I'm disappointed that I have to write this review, but feel that it is in the best interest of the customer, especially given that they are playing ads on the radio giving people the impression that they are a business with integrity. Best of luck.

Not good at all. The first bill they presented me was for nearly $400. They charged me well over $100 for an oil change. This is not synthetic oil. They also charged me for a mini checkup which I did not ask for. This is the second time that they have overcharged and padded the bills. I have 4 cars and will never take one back to this place again. Beware of this place.

It went fine.

unknown

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Work done as promised - car runs and handles like new.

I recommended three people to them and they are all happy with them.

I have been using Ayers Repairs for our 3 vehicles for 10 years. Robert and Nikki Ayers are genuinely honest and highly professional. Their staff is highly trained to perform repair and service work on all makes and models, including classic cars. When you take a car in for routine service, it is thoroughly inspected, and then discussed with you to ensure you understand what was found and then presented with options/priorities and recommendations. They frequently find little thinga that can be corrected before they become big expensive issues. And when the work is completed, your car is returned washed and vacumned. They also provide shuttle service. They are very ethical and helpful. I strongly recommend them. Homer Smith